Safelite AutoGlass

Reviews

• RD

  Ruth Davis

  2 days ago
  5.0
  Safelite was amazing. Came to my house on time and Anthony was amazing. Service was excellent. I would use them in the future.
• AG

  Alice Gant

  Mar 13, 2026
  5.0
  I had safelite glass company to come to my house to put in a window shield in my truck. The technician was fast friendly and can't call me when he was on his way
• DD

  D Dunmore

  Mar 10, 2026
  5.0
  Booking online was transparent and easy. We received text messages leading up to the appointment. The tech was timely, professional and efficient.
• DJ

  Darlene Johnson

  Mar 8, 2026
  5.0
  Safelite did my windshield. They arrived in the time frame that was set. Was told by my tech exactly what was going to happen. They did a great job.
• AH

  Awonna Hardy

  Feb 23, 2026
  1.0
  My experience with the Waldorf Safelite location was extremely disappointing. I dropped off my Tesla on February 5th for a windshield replacement and calibration. At pickup, I was told calibration couldn’t be completed because a “cord” was left in an employee’s personal vehicle. I was assured they ordered a new one and would call me with updates—no one ever did. A week later, I returned in person and was told there was no ETA and no tracking information, which made no sense. Shortly after leaving, my rearview mirror began leaking during a car wash. When I returned, a tech confirmed the windshield was misaligned. I was sent to the Capitol Heights location on February 19th, where the team—especially Natasha and Dilmer—was professional and transparent. They discovered the fan had been installed incorrectly, the windshield was misaligned, and multiple components needed replacement. They fixed everything the same day once insurance approved it. I later confirmed with Tesla that my vehicle self-calibrates and does not require a cord, contradicting what Waldorf told me. It’s clear the Waldorf staff were not honest about the issue and failed to take responsibility for their poor installation and lack of communication. Capitol Heights was excellent, but the Waldorf location was unprofessional, misleading, and caused unnecessary safety risks and inconvenience.