Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Waldorf area, turn to Safelite AutoGlass . Those in central Waldorf or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2579 Crain Hwy, Safelite AutoGlass Waldorf repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
402 reviews
5 stars
301
4 stars
37
3 stars
11
2 stars
9
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, friendliness, and communication skills of the technicians and staff.
Timeliness
Several reviews highlighted the quick and efficient service, with many customers appreciating the timely completion of repairs.
Quality of Work
While most feedback was positive regarding the quality of repairs, some customers reported issues with cleanliness and proper installation.
Scheduling Issues
Multiple reviews mentioned problems with scheduling, including miscommunication about appointments and delays in service.
Mixed Experiences
There were several negative experiences reported, particularly regarding customer service and handling of complaints, indicating inconsistency in service quality.
- CBCarla BradenJan 5, 20265.0From my first call to schedule, to completion of the repair/replacement of my vehicle's back window glass, Safelite was prompt, professional and pleasant. Highly recommend them.
- AGAmanda GriffinJan 1, 20265.0Excellent service! Anthony was fast, efficient, and very knowledgeable. His communication and great customer service made the process seamless. I commend him for working so well in the cold weather. Overall, it was a great experience and I'll use Safelight services in the future if needed.
- JMJ. MontagueDec 26, 20251.0I dont have a rating because im still on the fence about the entire process. I cant complain about the work but what I will do is complain about the misinformation. I understand that no car has more technology in the front windshield than a EV and I have a German EV at that. I was told by Safelite that they could install and calibrate the glass before I even dropped it off. It's 2miles from the house and the Audi dealer is like 20+. They installed the first windshield and when I went to pick it up they informed me they couldn't calibrate it so I had to schedule an appointment anyway to take it to Audi to calibrate it. The next issue became that it was an aftermarket glass which I didnt know until after I tried to schedule it with Audi and then Audi says they wont touch it because its not OEM glass. Now, I had to reschedule another appointment with Safelite to swap the aftermarket windshield for an OEM windshield which they couldn't program either but so I can take back to Audi so they can calibrate it and all of the features programmed in the windshield can work properly. Not only could I have just gone to the dealer from the beginning but Safelite was was more expensive than the dealer because the calibration was done separately from the install.
- ADanthony dunnDec 26, 20255.0Safelite techs always come in clutch with amazing service. Alan came out and knocked the job out quickly and professionally. All I had to do was leave the keys in the car.
- JBJoseph BlackwellDec 22, 20255.0Safelite gave me the option of coming to my house. They gave me a window of when to expect them. Safelite technician called me prior to arriving to give me an eta of arrival which is appreciated. Technician Anthony was professional and completed the job on a timely manner.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Waldorf offer?
Safelite AutoGlass offers windshield repair and replacement, auto glass installation, chip and crack repair, wiper blade replacement, and power window repair services among others.
Where is Safelite AutoGlass located in Waldorf?
It is located at 2579 Crain Hwy, Waldorf, MD 20601, USA.
What are the business hours for Safelite AutoGlass in Waldorf?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass in Waldorf provide mobile service options?
Yes, they offer convenient in-shop or mobile auto glass repair and replacement services in the Waldorf area.
Is insurance accepted at Safelite AutoGlass in Waldorf?
Yes, Safelite AutoGlass is insurance approved and handles insurance paperwork and processing for customers.
What languages are spoken at Safelite AutoGlass in Waldorf?
Services are available in English and Spanish.
Does Safelite AutoGlass offer any warranty on windshield repairs?
Yes, windshield repairs come with a national lifetime warranty for your protection and peace of mind.
Are there any nearby automotive repair shops close to Safelite AutoGlass in Waldorf?
Yes, nearby automotive repair shops include Firestone Complete Auto Care and Admiral Tire & Auto of Waldorf, which may assist with other vehicle maintenance needs alongside Safelite's glass services.
What lodging options are near Safelite AutoGlass Waldorf for out-of-town customers?
Nearby accommodations include Quality Suites Waldorf, Comfort Suites, La Quinta Inn, and Spark by Hilton Waldorf, providing convenient places to stay when visiting the area.
What nearby recreational venues can customers visit near Safelite AutoGlass in Waldorf?
Customers can enjoy nearby entertainment at AMF Bowling Centers, AMF Waldorf Lanes, and Spare Time Sports for bowling, sports, and recreational activities before or after their visit.