Mr. Tire Auto Service Centers

Reviews

• MW

  Marie Waiters

  Dec 29, 2025
  5.0
  Great job. Very informative
• JA

  Jose Aldayuz

  Dec 22, 2025
  5.0
  Excellent customer service. The scheduling was perfect, in and out fairly quick.
• BC

  Brian Carpenter

  Dec 15, 2025
  1.0
  If I could give zero stars I would. Little over a year ago my wife and I went here for new tires for our van. Her being a returning customer gave me confidence in this place thus we decided to knock out two birds with one stone and have these guys to change the oil as well. This was around August 2024. I spent well over $1200 for the overall service. We noticed massive oil leakage towards the end of the year in December. We called to tell them about it yet all we got over the phone from them was "bring it in". We live in Oxon Hill, MD and the weather was a massive issue at the moment with the extreme cold temperatures and snow/ice. Afterwards life situations and finances got difficult yet it seemes like the leak started to cease. We were wrong. Ever since the end of summer my van has been hemorrhaging oil so much so that I have been constantly replenishing it every 3weeks. I don't know what these guys have done to my van last year but this was not even an issue until they touched it back in 2024. No other auto service or mechanic has touched it since. Unfortunately now the time limit for me to "bring it in" I'm sure has expired and my funds are so tight at the moment that I'm not sure if I can even afford anyone else to diagnose the problem. I can't trust to drive it due to fear of killing my engine because the van just cannot retain oil at the moment. I cannot stress how much I DO NOT recommend anyone coming here. Spend your hard earned money elsewhere. Preferably to a business who won't sabotage your vehicle with intentions of you returning it to spend more money with them.
• KA

  Keisha Adams

  Dec 2, 2025
  2.0
  Mat was helpful, ordered the Pirelli tires without deposit. Jovan needs a lesson in customer service he wasn’t helpful at all when I called to check on my tire order…He shouldn’t be answering the phone. It took 2 hours to install. At checkout I asked about the warranty and he (Mat) had already declined it for me🤔 without asking. Lastly, they don’t use floor mat protection. My floor mat has black scuffs that were not there before service yesterday😡
• AG

  Alex Green

  Nov 20, 2025
  1.0
  Please start hiring managers who demonstrate actual professionalism. I called Mr. Tires the day before to schedule an appointment and was told to come in. Normally, a specific time is provided, but that did not happen. When I arrived at 9:00, I was immediately told that I did not have an appointment and that I must have called the wrong store. The manager, Matthew, repeatedly insisted that I never called to schedule anything. Only after checking the caller ID did he finally realize that I did call—yet he still offered no apology for arguing with me or accusing me of being mistaken. He reluctantly asked about my car, clearly irritated, instead of acknowledging his mistake. When I pointed out that his behavior was unprofessional and that he should not argue with customers, he became upset and refused to provide service altogether. This is unacceptable. Matthew, do better. And whoever is responsible for scheduling “ghost appointments” needs to do better as well.

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