Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Waldorf, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crain & Leonardtown location today.
Location
Hours
Reviews
4.2
567 reviews
5 stars
388
4 stars
61
3 stars
36
2 stars
20
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Theo, Patricia, and Raven for their exceptional service.
Efficiency
Several reviews highlighted the smooth and quick check-in and check-out processes, although some customers experienced delays during peak times.
Vehicle Quality
Most customers reported receiving clean and well-maintained vehicles, though there were a few complaints about receiving vehicles that did not meet expectations.
Communication Issues
Some customers expressed frustration with inconsistent communication regarding reservations and charges, indicating a need for improvement in this area.
Overall Satisfaction
Despite some negative experiences, many customers expressed high levels of satisfaction and loyalty to the location, often returning for future rentals.
- CFCattina FergusonNov 4, 20255.0I love enterprise!!! They're always patient, understanding, and will give you a smooth transaction. They Rock!!!!
- JGJalisa GreeneOct 28, 20255.0Excellent service from Lamont. The check-in and check-out process was seamless, the vehicle was clean, and the experience was smooth from start to finish.
- RCRoger ConstantineSep 25, 20255.0This location in Waldorf Maryland has done us well after being hit with uninsured driver. Waiting for mirror to arrive for the damaged BMW, from Germany. 30 days insurance rental up and Enterprise then honors the same price as we're stuck with two weeks more of waiting. Excellent service by Patricia and given a much better vehicle today. Can't say much about a small Mitsubishi, did get great mileage and went from A to B. If other Enterprise sites are as efficient as this one, they are on their way to cornering the market place of auto rental.
- DLDr LightSep 9, 20255.0Great customer service from my front door and back. No long wait and an excellent vehicle
- HMHakim MolakeSep 5, 20255.0Came in unexpectedly! Theo Definitely helped me out!! Appreciate you guys!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Waldorf, MD?
Enterprise Rent-A-Car in Waldorf offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
What are the business hours for Enterprise Rent-A-Car at the Crain & Leonardtown location?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 12:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in Waldorf?
You can make a reservation online via their website or reservation URL provided, or by calling their local phone number at +1 301-885-0640.
Does Enterprise Rent-A-Car offer any special promotions or discounts?
Yes, they offer great weekend rates and discounts for active military personnel; check their website for current specials.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Waldorf woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
Can I get airport pickup service at this Enterprise Rent-A-Car location?
Yes, airport pickup service is among the services offered at this location.
Which nearby gas stations can I use when renting a car from Enterprise in Waldorf?
Nearby gas stations include Exxon and Exxon & Mobil Stations, making it convenient to refuel your rental car.
Are there convenient places to eat near Enterprise Rent-A-Car in Waldorf?
Yes, nearby dining options include Wendy's, Tropical Smoothie Cafe, and Goodie's Sub Shop for quick meals before or after your rental.
Where can I find banking or insurance services near Enterprise Rent-A-Car?
Nearby banking and insurance options include Bank of America, Tomasko Insurance, Nationwide Insurance, and Speedy Tag and Title, convenient for any related needs during your visit.