Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Waldorf, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crain & Pierce location today.
Location
Hours
Reviews
4.4
726 reviews
5 stars
525
4 stars
75
3 stars
38
2 stars
33
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, professional, and helpful service, with specific mentions of individuals like Andrew, Corey, and Marcel.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and poor communication regarding rental agreements.
Vehicle Quality
Feedback varied on vehicle conditions, with some customers receiving clean and well-maintained cars, while others reported receiving dirty or malfunctioning vehicles.
Wait Times
Customers frequently noted long wait times, especially for those with reservations, indicating a need for better staffing and efficiency.
- CGCHRISTOPHER Gallahan3 days ago5.0Great service!!!!!
- LHLakeshia Harley5 days ago5.0Very helpful and the process was smooth and painless.
- AEA EDec 23, 20255.0I wanted to take the time to give a huge thank you to Andrew for his dynamic customer service! I was running late for an appointment, and he was incredibly kind, efficient, and quick without ever making me feel rushed. He was very expressive and genuinely cared about helping. Andrew even followed up afterward to make sure I was satisfied. He truly made the experience a 10 out of 10. Thank you, Andrew!
- EBElaine BrownDec 2, 20251.0Horrible service and I still can’t seem to get my personal items out of the car since 11/10/2025. Don’t use Enterprise because they will leave you stranded thousands of miles from home!
- AMAlicia MontgomeryNov 18, 20255.0It was a very smooth transaction from beginning to end. The car was very nice and the staff was friendly and very helpful.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Waldorf, MD?
Enterprise Rent-A-Car is located at 2295 Crain Hwy, Waldorf, MD 20601, US.
What are the operating hours of Enterprise Rent-A-Car in Waldorf?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 12:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Waldorf?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options available.
Does Enterprise Rent-A-Car in Waldorf offer airport pick-up service?
Yes, airport pick-up service is available at this location.
What payment methods are accepted at Enterprise Rent-A-Car in Waldorf?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available for active military personnel at this Enterprise Rent-A-Car location?
Yes, this location offers discounts for active military members.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Waldorf?
You can reserve your rental car online via their reservation website at https://www.enterprise.com/en/car-rental-locations/us/md/waldorf-crain-pierce-162v.html.
Which nearby automotive-related businesses could I visit if I need additional car services while renting from Enterprise in Waldorf?
Nearby automotive services include Mr Muffler Auto Care, Waldorf Chevy Cadillac, Ken Dixon Honda, and Ourisman Volkswagen, which offer repairs, parts, and car sales.
Are there convenient places near Enterprise Rent-A-Car in Waldorf to grab a meal or coffee?
Yes, nearby you can visit 7-Eleven for coffee and snacks or Bob Evans Restaurant for a full meal.
Is there a nearby storage facility if I need to store belongings while renting a vehicle from Enterprise in Waldorf?
Yes, ezStorage and Public Storage self-storage facilities are located near Enterprise Rent-A-Car for your convenience.