Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Waldorf, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Crain & Pierce location today.
Location
Hours
Reviews
4.4
720 reviews
5 stars
519
4 stars
76
3 stars
38
2 stars
33
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by the staff, highlighting specific employees for their exceptional assistance.
Vehicle Quality
Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.
Staffing Issues
Several reviews mentioned understaffing at the Waldorf location, leading to long wait times even with reservations.
Overall Experience
While many customers reported positive experiences, there were notable complaints about communication issues and inconsistent service.
Efficiency
Customers appreciated the quick service and ease of the rental process, with many noting fast check-in and check-out.
- AMAlicia Montgomery5 days ago5.0It was a very smooth transaction from beginning to end. The car was very nice and the staff was friendly and very helpful.
- CRcaitlin renaeNov 8, 20251.0Helped everyone else around me that didn't have kids and got everyone after me in a vehicle and gave me one that has a broken screen holding vehicles for certain people. I had a reservation and that was completely over looked. Will never be back here. Waited over an hour with 2 kids with a reservation.
- KRKathy RiceNov 5, 20255.0Very very good 👍
- RWRie'el wilsonOct 9, 20255.0Appreciate Marcel & all of Enterprise staff at the Waldorf , MD location! They always take care of me and give great customer service. Would definitely recommend!
- SNSam NearOct 5, 20251.0They are understaffed and you wait forever even if you have a reservation plus they use that time as part of your rental. Unfair, not good business.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Waldorf, MD?
Enterprise Rent-A-Car is located at 2295 Crain Hwy, Waldorf, MD 20601, US.
What are the operating hours of Enterprise Rent-A-Car in Waldorf?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 12:00 PM.
What types of vehicles can I rent at Enterprise Rent-A-Car in Waldorf?
You can rent a wide range of vehicles including cars, vans, and luxury cars with flexible rental options available.
Does Enterprise Rent-A-Car in Waldorf offer airport pick-up service?
Yes, airport pick-up service is available at this location.
What payment methods are accepted at Enterprise Rent-A-Car in Waldorf?
Accepted payment options include American Express, Cash, Check, Discover, Mastercard, and Visa.
Are there any discounts available for active military personnel at this Enterprise Rent-A-Car location?
Yes, this location offers discounts for active military members.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Waldorf?
You can reserve your rental car online via their reservation website at https://www.enterprise.com/en/car-rental-locations/us/md/waldorf-crain-pierce-162v.html.
Which nearby automotive-related businesses could I visit if I need additional car services while renting from Enterprise in Waldorf?
Nearby automotive services include Mr Muffler Auto Care, Waldorf Chevy Cadillac, Ken Dixon Honda, and Ourisman Volkswagen, which offer repairs, parts, and car sales.
Are there convenient places near Enterprise Rent-A-Car in Waldorf to grab a meal or coffee?
Yes, nearby you can visit 7-Eleven for coffee and snacks or Bob Evans Restaurant for a full meal.
Is there a nearby storage facility if I need to store belongings while renting a vehicle from Enterprise in Waldorf?
Yes, ezStorage and Public Storage self-storage facilities are located near Enterprise Rent-A-Car for your convenience.