AutoZone Auto Parts

4.2
386 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Leonardtown Road in Waldorf, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Waldorf, MD or call us at (301) 396-3983.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3220 Leonardtown Rd, Waldorf, MD
20601, United States

Hours

Reviews

4.2
386 reviews
5 stars
228
4 stars
85
3 stars
26
2 stars
10
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Crystal, Richard, and Rell for their exceptional service.

Product Availability

Customers frequently noted that the store had the parts they needed in stock, although there were some complaints about low inventory and unfulfilled online orders.

Mixed Experiences

While many reviews were positive regarding service and staff, there were also significant complaints about poor customer service, particularly regarding unhelpful staff and long wait times.

Cleanliness

Several customers appreciated the cleanliness of the store and facilities, including the bathrooms.

Warranty Issues

Some customers expressed frustration with warranty service and return policies, indicating a need for improvement in these areas.
  • KM
    Karolyn Marshall
    Nov 8, 2025
    5.0
    Walked in and the gentleman that served me acknowledged my presence as a customer right away. Told him I was there for an engine light diagnostic and he took care of it. Thank you for your prompt and courteous customer service. We need more AutoZones in the DC area modeling this behavior.
  • MC
    Marvin Cas
    Oct 16, 2025
    1.0
    I purchased a brake kit. The front was fine, but the rear rotors and pads didn't fit. I was told I couldn't return the rear parts unless I had the complete kit to return. The store would not take back the new unused parts
  • SJ
    Sleepy Joker
    Sep 13, 2025
    1.0
    I'm sure many of the workers there do their job very well, but about 2 months ago now I saw a girl walking out to a car with a guy and they proceeded to have sex in his car in the parking lot. Broad daylight btw! I'm not sure her name or his, but yeah autozone do better and watch your people. Ts is crazy. I thought I'd never experience something like that, but that totally kept me from buying some speakers and radio wiring there😭 Edit: just realized I should probably specify to help them find out who might have done it. The guy was a Latino hermano, and she was a real short kinda on the hefty side white girl I think I've seen her at the other autozone I went to instead to get my wiring and stereo setup.
  • JL
    Johnathan Lucas
    Aug 25, 2025
    5.0
    Great customer support
  • JA
    jnee armstrong
    Aug 7, 2025
    5.0
    Jadyn was amazing she helped from beginning to end and knows her stuff she needs to be a manager if she isn't one I will come back just because of her

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Waldorf, MD?

AutoZone Auto Parts in Waldorf is open Monday through Saturday from 7:30 AM to 9:00 PM and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Waldorf offer in-store pickup and same-day delivery?

Yes, this AutoZone location offers both in-store pickup and same-day delivery services for your convenience.