Advance Auto Parts

4.0
258 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 3296 Crain Hwy in Waldorf offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
3296 Crain Hwy, Waldorf, MD
20603, United States

Hours

Reviews

4.0
257 reviews
5 stars
141
4 stars
49
3 stars
26
2 stars
10
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Service Speed

There were mixed reviews regarding service speed, with some customers experiencing quick service while others reported slow service and long wait times.

Product Availability

Customers noted that while the store generally had a good selection, there were instances of items being out of stock or incorrect parts being sold.

Negative Experiences

Several reviews highlighted poor customer service experiences, including rude staff and unprofessional behavior, leading to dissatisfaction among some customers.
  • CS
    chris scott
    Jan 4, 2026
    5.0
    Fantastic customer service. Thank you.
  • KY
    Kathryn Young
    Dec 25, 2025
    5.0
    Suddenly needed a battery and I have no idea what I needed. These folks were kind, patient, professional and changed my battery quickly. Definitely earned my repeat business.
  • JL
    J Leebs
    Oct 15, 2025
    5.0
    Very friendly and knowledgeable. Knew exactly what I needed, even when I didn't!
  • TH
    Taylor Hallagan
    Oct 14, 2025
    5.0
    Came to check what prompted our vehicle’s Check Engine light. Xavier helped me and was kind, informative, and quick!
  • DD
    DaJefeKennel
    Sep 6, 2025
    1.0
    They don’t answer the phone… and when they do you are left on hold… chose Advanced over Autozone solely off customer service. But this location, makes me think, I might as well choose Autozone smh

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*