Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Upper Marlboro, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Upper Marlboro location today.
Location
Hours
Reviews
4.2
423 reviews
5 stars
281
4 stars
60
3 stars
23
2 stars
14
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several positive mentions of individual employees.
Vehicle Condition
Numerous reviews highlighted issues with the cleanliness and maintenance of rental vehicles, including dirty interiors and mechanical problems.
Reservation Issues
Several customers reported problems with reservations, including unavailability of reserved vehicles and poor communication regarding their status.
Mixed Experiences
While some customers had excellent experiences, others reported significant frustrations, indicating inconsistency in service quality.
Location Management
Feedback indicated issues with management responsiveness and organization, leading to customer dissatisfaction in some cases.
- RGRandy G4 days ago5.0as a vip customer these ppl are the best friendly and always taking care of the customers they go above and beyond to meet my business needs
- KRKristy RandleNov 7, 20255.0My experience with Enterprise was outstanding from start to finish. After booking my reservation, I received a call to confirm the details and review the policies, which I really appreciated. When I arrived, I was warmly greeted and assisted right away. The entire process was quick, smooth, and hassle-free. I’ll definitely rent from them again!
- SPScience Of PeaceOct 27, 20252.0I rented an economy car from Enterprise in Upper Marlboro, MD, and let’s just say… the “economy” part was loud and clear. 😂 The seats looked like they’d survived every coffee spill since 2010, and when I mentioned it, the employee basically said, “Well, they’re cloth… nothing we can do.” Oh, okay—so y’all just out here renting out memories in the fabric now? 😩 To top it off, there was some kind of code written on the window, like the car had just been released from auction or boot camp, which told me they didn’t even bother to wash the exterior before hustling it off to me. And can we talk about the office? Soon as you walk in—it smells like cat pee. I wish I was joking. The car was cute, but the whole experience? Not giving “Enterprise,” more like “Enter-if-you-dare.” Do better, Enterprise.
- AHAndrew HollinsOct 16, 20255.0The Enterprise rental team in were awesome. Super helpful, accommodating and friendly. I would definitely recommend this location and Enterprise.
- JBJanice BaylorOct 11, 20255.0I had an excellent experience with this rental car company! The representatives were professional, courteous, and very understanding. When my personal car wasn’t ready by the time originally expected, they were extremely helpful in getting my rental extended without any hassle. The process was smooth, the car was clean and reliable, and their customer service went above and beyond. I truly appreciate their flexibility and support, I’ll definitely rent from them again!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Upper Marlboro, MD?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car in Upper Marlboro?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 12:00 PM.
How can I make a reservation for a rental car at this Enterprise location?
You can reserve your rental car online at their website or by calling their local phone number at +1 301-627-0181.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car in Upper Marlboro offer airport pickup services?
Yes, they provide airport pick up services to ensure convenient transportation for customers.
Are there any discounts available for active military personnel?
Yes, this location offers discounts for active military members.
Is the Enterprise Rent-A-Car Upper Marlboro location owned or operated by women?
Yes, this location is women-owned.
What nearby dining options are available around Enterprise Rent-A-Car in Upper Marlboro?
You can enjoy meals at nearby places such as Bourbon Boar Barbecue, Tacos Y Tortas Doña Maria, and Wendy's, all within close proximity.
Where can customers get automotive repairs near Enterprise Rent-A-Car?
Nearby automotive repair options include Sky Automotive Group, Maaco Collision Repair & Auto Painting, and Maaco Auto Body Shop & Painting.
What other vehicle rental services are located close to Enterprise Rent-A-Car?
Nearby vehicle rental and truck rental services include Penske Truck Rental, United Rentals, and The Home Depot's Tool & Truck Rental.