Leo's Auto Inc.

4.8
162 reviews

About

Auto Repair ShopAuto Air Conditioning ServiceBrake ShopSmall Engine Repair Service
The Best Truck and Car Repair Service in Towson

Location

Leo's Auto Inc.
14 Willow Ave., Towson, MD
21286, United States

Hours

Reviews

4.8
162 reviews
5 stars
150
4 stars
1
3 stars
2
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, helpful, and professional service they received, highlighting the staff's willingness to explain repairs and provide updates.

Honesty and Transparency

Numerous reviews emphasized the shop's honesty in diagnosing issues and providing fair pricing, with many customers feeling they were not being taken advantage of.

Efficiency and Timeliness

Customers frequently noted quick turnaround times for repairs, often receiving their vehicles back the same day or within a short period.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding miscommunication and dissatisfaction with specific services.
  • TT
    Tamara
    Dec 6, 2025
    1.0
    I had my vehicle towed the day before yesterday at Leo's, left it there to have one the technician look at it. Friday morning now a female called me, and told me what was wrong with my vehicle,she told me it was the starter. They even told me that part was coming in. I even asked for a full oil change on the vehicle too. Friday morning I went to Leos right, stayed over an whole day in the waiting area. After a whole day of waiting, I haven't seen no delivery truck pulling in, with no parts. I guess the same starter that they claimed to change, it is still on the vehicle. When I getting ready to pay they told me they only put partial oil in the vehicle, when it already had oil on top of the dirty oil. I asked for full oil change, not to add oil on top of the dirty oil that is already in the vehicle. I believe they were pretending to work on the vehicle to collect more money from me. Talking about they only add oil, and will charge me less, I paid 576.00.Today now on my way to try to do some deliveries, the vehicle completely stopped at the traffic light, I ended up getting to start to move it out the road to this McDonald's lot, trying to get it to start again, it didn't start. It was same problem it was having, that time I towed the vehicle to Leo's. Be aware of Leos not again, they big time rip me off, they gonna lose business in doing something like that. It's very disappointing
  • HW
    Hannah Wallace
    Nov 13, 2025
    5.0
    Went to this shop as my 2008 Mercury Milan was reaching End of Life and needing lots of repairs. They provided very reliable service, great communication, and reasonable prices. They helped me triage the ever-growing list of problems. I appreciated the help with getting my well-used car to keep going until I could get a new one.
  • PV
    Prince VerB
    Nov 5, 2025
    5.0
    Excellent service and quality work. Definitely recommend them to any and everyone
  • CB
    Christina Bost
    Oct 23, 2025
    5.0
    This was the best experience I've had getting work done on my car and they are amazing here. Leo and John are very nice and knowledgeable. I left out feeling like I wasn't scammed and valued as a customer. I will always bring my car here if I need anything done and they are reasonable with the pricing. I'll recommend these guys to anyone in need a car repairs/services.
  • CW
    Christopher Williams
    Aug 20, 2025
    5.0
    This is an incredible, honest mechanic shop. I had some electrical problems from work done on my truck from another shop. They got it fixed in about an hour, and didn't cost me anything. Definitely recommend!

Frequently Asked Questions About Leo's Auto Inc.

Is your car experiencing stalling issues?

If you sense that your car is struggling to accelerate, regardless of how forcefully you press the gas pedal, it's advisable to pull over and request assistance immediately.

Are your brakes losing their effectiveness and emitting strange noises?

Shaking or vibrating brakes can suggest various issues, from worn brake pads to brake fluid problems or alignment issues-problems best addressed by auto repair experts.