Leo's Auto Inc.

Reviews

• HW

  Hannah Wallace

  Nov 13, 2025
  5.0
  Went to this shop as my 2008 Mercury Milan was reaching End of Life and needing lots of repairs. They provided very reliable service, great communication, and reasonable prices. They helped me triage the ever-growing list of problems. I appreciated the help with getting my well-used car to keep going until I could get a new one.
• PV

  Prince VerB

  Nov 5, 2025
  5.0
  Excellent service and quality work. Definitely recommend them to any and everyone
• CB

  Christina Bost

  Oct 23, 2025
  5.0
  This was the best experience I've had getting work done on my car and they are amazing here. Leo and John are very nice and knowledgeable. I left out feeling like I wasn't scammed and valued as a customer. I will always bring my car here if I need anything done and they are reasonable with the pricing. I'll recommend these guys to anyone in need a car repairs/services.
• CW

  Christopher Williams

  Aug 20, 2025
  5.0
  This is an incredible, honest mechanic shop. I had some electrical problems from work done on my truck from another shop. They got it fixed in about an hour, and didn't cost me anything. Definitely recommend!
• KC

  Khalid Carey

  Jun 9, 2025
  1.0
  I’m extremely disappointed with the level of service and miscommunication I experienced at this shop. I scheduled an appointment for an oil change four days ago and was quoted $65 by a woman over the phone. I was also told that my fluids, including my transmission fluid, could be checked, all within a reasonable price range. However, upon arrival today, I was told by a man at the front desk that my oil change would actually cost $116, almost double the original quote. On top of that, I was informed I’d need to pay $130 for a diagnostic just to have someone look at my transmission fluid — something I was initially told would be included. This bait-and-switch tactic is both unprofessional and unethical. I made it very clear when I called that I’m a student on a limited income and needed to be fully prepared to pay what I was quoted. I drive a BMW, yes, but that doesn’t mean I have money to waste — I was relying on the accuracy of the original quote to budget accordingly. I could have gone to Walmart and gotten my oil change for $80, but I chose your shop because I was told you’d offer a full service with a warranty. Instead, I was met with deception and disrespect. To make matters worse, the man at the front desk was rude, condescending, and completely unprofessional. Instead of trying to resolve the issue or offer any explanation, he became sarcastic and dismissive. I’ve never felt so disregarded as a customer. This business clearly lacks internal communication, consistency, and customer care. If you can’t honor your own quotes or treat people with basic respect, you shouldn’t be in business. I will not be returning, and I strongly advise others to be cautious — especially if you’re working with a budget. This place is a complete disappointment. And I missed class for this

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