Many customers praised the friendly, helpful, and professional service they received, highlighting the staff's willingness to explain repairs and provide updates.
Honesty and Transparency
Numerous reviews emphasized the shop's honesty in diagnosing issues and providing fair pricing, with many customers feeling they were not being upsold unnecessary services.
Efficiency
Several customers noted quick turnaround times for repairs, often completing work within a day or even hours, which was greatly appreciated.
Mixed Experiences
While many reviews were positive, there were some negative experiences regarding miscommunication and dissatisfaction with specific services, indicating inconsistency in service quality.
RG
robert green
3 days ago
5.0
These guys are extremeley kind and will be my go too anytime im in the area. Towson is an hour away from my home and I had auto trouble and they are Def honest. Thankfully I only had a battery term issue but will recommend them to anyone in the area
AG
Annie Gough
Feb 2, 2026
5.0
Leo’s Auto Shop is hands down the best auto shop experience I’ve ever had. They are truly in it to help people and the community, not to rip anyone off. From start to finish, they’re completely transparent, honest, and go out of their way to explain everything so you actually understand what’s going on with your car.
They’ve gotten my rav4 in when no one else would even take a look, and the customer service is absolutely stellar. They’ve helped me countless times. You can tell they genuinely care and always try to give you the cheapest, most reasonable option instead of pushing unnecessary repairs.
If you’re looking for a shop you can actually trust, this is it. I’ll never go anywhere else. Highly recommend Leo’s Auto Shop!
TT
Tamara
Dec 6, 2025
1.0
I had my vehicle towed the day before yesterday at Leo's, left it there to have one the technician look at it. Friday morning now a female called me, and told me what was wrong with my vehicle,she told me it was the starter. They even told me that part was coming in. I even asked for a full oil change on the vehicle too. Friday morning I went to Leos right, stayed over an whole day in the waiting area. After a whole day of waiting, I haven't seen no delivery truck pulling in, with no parts. I guess the same starter that they claimed to change, it is still on the vehicle. When I getting ready to pay they told me they only put partial oil in the vehicle, when it already had oil on top of the dirty oil. I asked for full oil change, not to add oil on top of the dirty oil that is already in the vehicle. I believe they were pretending to work on the vehicle to collect more money from me. Talking about they only add oil, and will charge me less, I paid 576.00.Today now on my way to try to do some deliveries, the vehicle completely stopped at the traffic light, I ended up getting to start to move it out the road to this McDonald's lot, trying to get it to start again, it didn't start. It was same problem it was having, that time I towed the vehicle to Leo's. Be aware of Leos not again, they big time rip me off, they gonna lose business in doing something like that. It's very disappointing
HW
Hannah Wallace
Nov 13, 2025
5.0
Went to this shop as my 2008 Mercury Milan was reaching End of Life and needing lots of repairs. They provided very reliable service, great communication, and reasonable prices. They helped me triage the ever-growing list of problems. I appreciated the help with getting my well-used car to keep going until I could get a new one.
PV
Prince VerB
Nov 5, 2025
5.0
Excellent service and quality work. Definitely recommend them to any and everyone
If you sense that your car is struggling to accelerate, regardless of how forcefully you press the gas pedal, it's advisable to pull over and request assistance immediately.
Are your brakes losing their effectiveness and emitting strange noises?
Shaking or vibrating brakes can suggest various issues, from worn brake pads to brake fluid problems or alignment issues-problems best addressed by auto repair experts.
What are the operating hours of Leo's Auto Inc.?
Leo's Auto Inc. is open Monday through Thursday from 7:00 AM to 6:00 PM, Friday from 7:00 AM to 5:00 PM, and closed on Saturdays and Sundays.
What services does Leo's Auto Inc. offer?
They provide auto body, 4x4 services, AC repair, alignment, brakes, car and truck care, collision repair, quick lube services, tires, and general auto repair services.
What payment methods are accepted at Leo's Auto Inc.?
Leo's Auto Inc. accepts American Express, cash, Discover, financing options, Mastercard, and Visa.
What should I do if my car is experiencing stalling issues?
If your car struggles to accelerate no matter how much you press the gas pedal, it’s recommended to pull over and request assistance immediately.
What do shaking or vibrating brakes indicate?
Shaking brakes may suggest issues like worn brake pads, brake fluid problems, or alignment issues, which should be addressed by auto repair experts.
Where is Leo's Auto Inc. located?
Leo's Auto Inc. is located at 14 Willow Ave., Towson, MD 21286, USA.
Can I contact Leo's Auto Inc. by email?
Yes, you can reach them via email at leosautoinc@gmail.com.
Which automotive brands does Leo's Auto Inc. work with?
They work with reputable brands like NAPA and BG.
Are there dining options near Leo's Auto Inc. where I can eat before or after my service?
Yes, nearby dining options include Domino's Pizza, KFC, Pizza Palace Towson, Dunkin', Miya Sushi, Papa Johns Pizza, Cinnabon, Auntie Anne's, and Raising Cane's Chicken Fingers.
What nearby places can help with vehicle safety and inspection near Leo's Auto Inc.?
Intoxalock Ignition Interlock offers safety equipment and car inspection services close to Leo's Auto Inc., helpful for vehicle safety compliance.
Are there any entertainment or shopping options near Leo's Auto Inc.?
Nearby entertainment and shopping options include Amc Movies cinema, Fabuvi by Wendy B Art Gallery, Wilson Lighting & Interiors, and BookHolders bookstore for a well-rounded visit.
Brand Certified Facts from Leo's Auto Inc.
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