Jiffy Lube

4.3
463 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in TOWSON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
109 York Rd, Towson, MD
21204, United States

Hours

Reviews

4.3
463 reviews
5 stars
339
4 stars
46
3 stars
13
2 stars
12
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive, although some reported poor experiences with specific employees.

Efficiency

Several reviews highlighted the quick service and efficiency of the oil change process, with many customers noting they were in and out in a short time.

Service Quality

While many customers appreciated the thoroughness and quality of service, there were complaints about mistakes made during service, such as using incorrect parts or causing damage.

Transparency

Customers valued the honesty and transparency regarding services and pricing, although some felt pressured into upselling or experienced discrepancies in service promises.
  • AD
    Alex DeJong
    5 days ago
    5.0
    Incredible and thoughtful service. Very kind people working here. Thank you.
  • RB
    Robert Mitchem (Bob)
    Jan 4, 2026
    5.0
    Walked in during the busiest time; was faster than I expected. Staff was friendly and performed good work. 👍
  • TR
    ty robertshaw
    Dec 26, 2025
    5.0
    I have had me vehicle serviced here several times over the past few years, know the manager personally and know how challenging it is to oversee all the dynamics around this type of service market/business model. This shop is lucky to have a great manager who goes above and beyond, puts the business, the employees and customers first.
  • KP
    Kim P*
    Dec 12, 2025
    5.0
    The best Customer Service Experience I’ve ever had ! Everyone was so polite and cares about their customers needs and making sure they were taking care of. I will be going to this location from here on out ! GREAT JOB GUYS!
  • BM
    Bryan Moore
    Dec 9, 2025
    5.0
    great service been there twice and I have no complaints they will get the job done

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service