Jiffy Lube

4.3
457 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in TOWSON. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
109 York Rd, Towson, MD
21204, United States

Hours

Reviews

4.3
457 reviews
5 stars
333
4 stars
46
3 stars
13
2 stars
12
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently noted quick service times, with many reporting being in and out within 20-30 minutes.

Customer Service

Feedback highlighted friendly and helpful staff, though some reviews mentioned unprofessional behavior from certain employees.

Quality of Work

While many praised the thoroughness and quality of service, there were complaints about mistakes such as using incorrect parts and causing damage.

Transparency

Several customers appreciated the honesty regarding services needed and pricing, although some felt pressured into upselling.

Cleanliness

The waiting area was generally described as clean and comfortable, contributing to a positive experience.
  • RM
    Randy McFarland
    1 day ago
    5.0
    A very structured process of young men working together like a well trained team. The team goes into action as soon as you pull into the Jiffy lube parking lot. The team member you first make contact with explains what's about to happen and walks you into the waiting room. Then he goes back to your vehicle which i was instructed to turn off and give him the key. He starts your car and pulls it in to a work bay where a another teammate is positioned at the front of your car to open the hood and check levels of your oil exactly how you drove it in.Underneath your vehicle another teammate drains the oil out after the level is checked to see if you was low or perfect. He also removes the old oil filter, then properly installs new filter and puts drain plug back in. The new oil is put in the engine then a teammate checks all the caps and lids to make sure nothing will leak. A well oiled machine doing great work. THANK YOU JIFFY LUBE AT 109 YORK RD TOWSON MARYLAND FOR BEING SO PROFESSIONAL FROM START TO FINISH. I WILL ALWAYS USE THIS JIFFY LUBE FOR ALL 3 OF MY VEHICLES. I MOVED TO THE AREA A MONTH AGO JUST 1 MILE FROM THIS JIFFY LUBE AND THEY EARNED MY BUSINESS.
  • JK
    Jenny Knight
    3 days ago
    5.0
    Will 100% be my new oil change spot! They were efficient, honest, and helpful! Will recommend to anyone.
  • MF
    Megan Foy
    4 days ago
    5.0
    These gentlemen were excellent. Polite, helpful, caring and communicative. Now coming here every time.
  • JJ
    Jordan Johnson
    Oct 3, 2025
    5.0
    Great affordable and highly recommended. While they were short staffed and busy, they ensured they still had me in and out. Staff were friendly and kind, asking follow-up questions about the types of parts for my car rather than rushing the process for convenience. The staff went the extra mile to ensure I knew any other issues wrong with my car and explained what I could do to fix it. This is my third time back at this Jiffy Lube and they do it the best everytime!!
  • NS
    Nathan Sorto
    Oct 3, 2025
    1.0
    Google needs to add a zero star rating. Do not come to this location. It’s the worst place you be to. I came to get an oil change. I waited 10 minutes inside, there were seven employees and they all were talking while doing one car. There was one car ahead of me plus the one that they were working on in the bay. there is yet only one was open with seven employees talking standing around. I asked how long you think they will be. He told me it’ll be 45 minutes before we get to your car. This was after waiting 10 minutes.. stay away from this place. Those guys in there only wanted to put in hours and not take care of customers…

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service