Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Towson, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Towson location today.
Location
Hours
Reviews
3.9
263 reviews
5 stars
160
4 stars
31
3 stars
10
2 stars
15
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported unprofessional behavior and poor communication.
Vehicle Availability
Numerous customers experienced issues with vehicle availability, including reservations not being honored and cars not being ready at the time of pickup.
Cleanliness and Maintenance
Several reviews highlighted concerns about the cleanliness of vehicles and maintenance issues, such as dirty interiors and cars needing repairs.
Efficiency
While some customers appreciated the quick service and efficient processes, others noted long wait times and disorganization during busy periods.
- BZBassam Zahran6 days ago5.0Best trustworthy car rental company hands down
- BBBrightnessJan 4, 20262.0Enterprise is in business with a toll company named Verra. When renting the car the representative did not inform me of the tolls. Wasn’t aware that I could not use my own toll transponder. Now I am getting billed a toll fee with an extra &4 fee for tolls. This is deception and thievery.
- RTRenee TimmsJan 2, 20262.0Not enough people in the office to serve the volume of customers. Noone ever answers the phone because the two people in the office can't handle helping the customers at the front desk and the phone at the same time. Then they are forced to rush getting you a vehicle because they are trying to get back to the other customers.
- TLTherese LeniDec 16, 20255.0Tge staff at the Henrietta location staff were very attentive, friendly and
- AFAmber Folkes-LewisDec 10, 20255.0Enterprise is a rental car company that I look forward to using again in the future 🥰 They treated me well and also accommodated me for the inconvenience of the first car that I rented 👍🏾
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Towson, MD?
Enterprise Rent-A-Car in Towson offers a wide range of vehicles including standard cars, vans, and luxury cars to suit your rental needs.
What are the rental location's hours of operation?
The Towson Enterprise Rent-A-Car location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at this location?
You can reserve a rental car online via the Enterprise website or by calling the local phone number at +1 410-296-3002.
What payment methods are accepted at Enterprise Rent-A-Car in Towson?
They accept American Express, Visa, MasterCard, Discover, cash, and checks as payment options.
Are there any discounts available for active military members?
Yes, Enterprise Rent-A-Car in Towson offers discounts for active military personnel.
Is Enterprise Rent-A-Car in Towson woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby dining options are available around Enterprise Rent-A-Car in Towson?
Nearby dining options include Cunningham's Cafe & Bakery, Cunningham's American Restaurant, Perennial (which also has a cocktail bar), Towson Hot Bagels, and Eatalian Italian Restaurant, perfect for grabbing a meal before or after your rental.
Are there any nearby transit or office spaces near Enterprise Rent-A-Car that could help customers?
Yes, BusinesSuites Towson provides shared office space and commercial real estate nearby, which could be convenient for business customers. The location is also close to Towson City Center, which offers automobile leasing services.
What nearby services can customers utilize while renting a car at Enterprise Rent-A-Car in Towson?
Customers can access a variety of nearby services including legal services like Mosson Law, beauty and spa services at Kajol's Nail Salon & Spa and BarberKnown, as well as financial advising at Safe Retirement Solutions and Fidelity Investments.
Does Enterprise Rent-A-Car offer airport pick-up services at the Towson location?
Yes, the Towson location offers airport pick-up as one of its services.