Jiffy Lube

4.3
390 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in TIMONIUM. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
2071 York Rd, Timonium, MD
21093, United States

Hours

Reviews

4.3
390 reviews
5 stars
293
4 stars
32
3 stars
11
2 stars
12
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing excellent, quick service while others faced issues like incomplete tasks and poor communication.

Customer Service

Feedback highlighted a mix of positive and negative experiences with customer service, ranging from friendly and helpful staff to rude interactions and lack of follow-up.

Pricing Issues

Several reviews mentioned concerns about pricing, including unexpected charges and high costs for basic services, leading to dissatisfaction.

Efficiency

While many customers appreciated the quick service, others noted significant delays and inefficiencies, particularly during busy times.

Trustworthiness

Multiple customers expressed distrust regarding the honesty of services performed, citing instances of unnecessary repairs and incomplete work.
  • SC
    steve ciccarone
    Nov 10, 2025
    4.0
    Timely service- friendly crew.
  • RJ
    Ryan Joyce
    Nov 5, 2025
    1.0
    Do not go here. Had an oil change where too much oil was put into my car and ended up with my check engine light on which resulted in almost $400 in services to repair. Reached out to Colby Madison (owner) who did reply initially, but who has ignored me after filing a claim. Very disrespectful and unprofessional way to run a business. Will have to take to small claims to sort out. Terrible experience
  • HS
    Howard Smith
    Aug 17, 2025
    1.0
    Wanted a full service oil change. Was greeted by the manager and a technician both was very nice. To start I asked the manager to please replace the air filter. Air filter wasn't replaced or ever asked about. Tires wasn't done but was checked off as done. Invoice showed tires was aired to 36/36. But this van is heavy duty 65/80. Van wasn't vacuumed at all. Windows wasn't washed either. No light check that wasn't done. But I also know I have couple lights out. No before or after questions was ask at all. What scares me is I drive 1500 miles a week. Tires are a major item that has to be checked for safety reasons. Plain and simple very bad service today.
  • ES
    Erick Sealfon
    Jul 17, 2025
    5.0
    I have been getting my oil changed at this location for the past 6 years and always have a good experience. Staff is always very nice. They will make recommendations about other services but are never pushy. Place is clean and service is completed timely.
  • MJ
    Micheayl James
    Jul 7, 2025
    1.0
    Took my car for A oil change one day…Was told my ball joints were loose after I just got them fixed elsewhere before the oil change. Not even a while later mid highway my axel & ball joint broke. Took it to another mechanic & they said it look like it was cut in half. I will never get service from here again & they are lucky I didn’t sue. Had to come out of pocket for more parts & labor that I didn’t need.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service