Sunoco

Reviews

• AI

  Ace Inc.

  Sep 3, 2025
  1.0
  They will ruin your car DO NOT give them business. Went in for a simple tune up Andy car never worked the same again
• AR

  Ann Reed-Thompson

  Apr 17, 2021
  1.0
  This place was recommended to me. As a pace to get MD inspection done. This guy charges me $80 for the inspection and then fail my car and wanted me to pay for unnecessary work. This guy tries to takes advantage of woman that don't know anything about vehicles..I will never go there for service again.. scammer!!!+
• ES

  emanuel shields

  Dec 26, 2018
  5.0
  Great Customer service Cash, and Mike awesome mechanics went in for a flat repair on the way to work they got me in and out quick service and i still made it to work on time.Keep up the good work.
• SM

  Stephanie Moise

  Apr 14, 2017
  1.0
  This establishment needs to be shut down. I experience the worst service I have ever experienced in my 20 years of owning vehicles. Cash & his technicians are inexperienced unprofessional rip offs. Sherman was the assigned tech to my car. I wish I would of read the reviews before trusting them. I took my car there to get the timing belt replaced. I usually go to the dealership for anything that major, but I work around the corner from them so it was convenient. I dropped my car off at 9am & picked it up at 7pm, by then the shop was close, they left the key with the tenant. I was charged $950. I start the car up & immediately my engine light comes on & the dash board still reads change timing belt & one of my tire pressure is low. Mine you shop is close so I put air in my tire and drive off. The next day my tire was flat, I add more air & went directly back to them, they said as far as the timing belt signal on the dash board they don't know how to reset it, huh? As for my tire it must have been leaking air before I brought it to them, NO IT WASN'T. Here comes the cherry, as for the engine light, they don't know why it's on, they have to diagnose it to see what's going on (diagnostic cost $150) then Sherman goes on to say, "I know it ain't the timing belt, it's more than likely the cam shaft, sometimes u have to replace that when replacing the timing belt", "but we have to diagnose it to know for sure." I thought to myself this ain't right, let me get a 2nd opinion. I take my car to LXT Certified in Rockville, they check the car free of charge & said the timing belt is NOT PUT ON CORRECTLY. I went for a 3rd opinion, took it to the dealership this time & they came up with the same result, TIMING BELT INCORRECTLY REPLACED. To make a horror story short, Sunoco refused to refund my money, said that I have to give them a chance to honor the warrentee by letting them fix their mistakes. I had to pay over $100 to tow my car back over to them. They had my car for over 3wks!!! Leaving me with no ways to get around. Everyday I called to ask what's going on, they said they need more time to figure things out. Come week 2, the finger pointing game begun, they claim the dealer or LXT must of done something to the car. Week 3, they said they're working on it they need ME to be MORE PATIENT!!! OVER 3 WEEKS HAD GONE BY & THEY NEED ME TO BE MORE PATIENT?!?!. I was livid. I contacted the Bureau of Consumer Services. They told me to contact the owner of the Gas Station before pursuing a consumer complaint which in most cases result in small claims court. After speaking to the owner who is a very nice, logical, & an understanding guy, I got my car back 2days later having to pay an addditional $169. They said the problem was the timing belt wasn't aligned properly....And that took damn near 4wks??? Ok. Engine light was off, timing belt signal was off. I test drove it & it felt fine. 3mths later which brings us to today, the timing belt signal light is back on & my car is making a loud rattling roaring sound. I am so piss! After all that back & forth, all that time without a car, unable to go to work, take & pick my kids up from school, ubering to the grocery store, asking people for rides to get places, my life was completely inconvenience. Cash & his brother & Sherman the tech who worked on my car showed absolutely no remorse, not one apology, NEVER offered to reimburse the wages I lost out on, or offer to lend me a vehicle to use, nor offered to reimburse money spent on uber or the towing of my vehicle from the dealer to them. They simply did not care. I almost lost my job for goodness sakes!! Now 90days later my timing belt needs changing again!?!? Timing belts have life spans of at least 5yrs. My car is a 2012 & I took it to them January of this year for my first timing belt replacement. I have no words left for them, I'll see them in court. I'm gunning for everything. Im going to make sure I'm the last person they ever screw over!
• KH

  Ke Hag

  Apr 25, 2016
  1.0
  I paid over 900 dollars to get 3 thing fix come to find out i could have got it fix for only 200 other shop says they rob me of my money Thelma afther they fix my problem my car started to have more problem then the 2nd air pump they suppose to fix keep poping up so I sold my car I am still mad this place sucks so freaking bad I will never go back here they cost to much they rob peopl of there money even oil changes are 40 and u got to buy your own oil please don't go here very bad sucks and cost

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