Advance Auto Parts

3.9
604 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 6300 New Hampshire Ave in Takoma Park offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6300 New Hampshire Ave, Takoma Park, MD
20912, United States

Hours

Reviews

3.9
603 reviews
5 stars
299
4 stars
119
3 stars
72
2 stars
27
1 star
86

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant number of customers experienced rude and unhelpful service from staff, with many citing disrespectful attitudes and lack of assistance.

Helpful Staff

Despite negative experiences, some customers praised specific employees for their helpfulness and professionalism, highlighting positive interactions with individuals like Josh and Bryan.

Product Availability

Customers noted that while the store has a good selection of parts, there were instances of incorrect parts being provided and issues with stock availability.

Store Environment

The store was generally described as clean and well-stocked, but some reviews mentioned poor customer service experiences that overshadowed the positive aspects.

Management Issues

Several reviews pointed to a lack of effective management and training, leading to inconsistent service quality and employee attitudes.
  • RV
    Reynaldo Velasquez
    Nov 3, 2025
    5.0
    Have had bath experiences in the past I recommend keeping you’re receipts but there’s a gentleman named Josh that will get you right when it comes to parts and returns A1 customer service
  • FR
    Faith Rhodes
    Oct 23, 2025
    5.0
    I came in to get my car tested since the engine light came on, and left with everything I needed, along with an excellent recommendation for a repair shop. Thank you, Alex!! Definitely will be back.
  • JW
    Janette Wolnitzek
    Sep 25, 2025
    1.0
    Rude and super unhelpful. I left this store and drove up the road to other store where they were much more helpful and not complaining about someone coming “in late” when you have two hours left. If you don’t wanna work clock out and go home.
  • AA
    Alejandro Josué Cálix Aguilar
    Sep 24, 2025
    5.0
    Excellent service and high quality parts.
  • DC
    David Cea
    Sep 5, 2025
    1.0
    Get away from this place, people have an attitude of extreme laziness and don't want to help you. I wanted to test my battery before buying a new one. They told me to wait outside and I waited there and they never helped me. This store is frustrating full of lazy people.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*