NTB-National Tire & Battery

Reviews

• SS

  Sue

  6 days ago
  1.0
  went in to get and oil change, no one in front waited no one came out, they just lost a sale,
• CM

  cindy myers

  Mar 13, 2026
  5.0
  Manager was very helpful and informative , clean shop , will definitely be back
• DM

  danny m

  Mar 7, 2026
  5.0
  Clean store and customer service was awesome. definitely coming back
• YO

  Yucel Ors

  Mar 3, 2026
  1.0
  I am very dissatisfied with the recent service I received from NTB. I am currently out of town and had to schedule an appointment for my wife to take our 2015 Camaro in to have its oil pressure checked using a mechanical oil pressure gauge because the in-dash gauge was stuck at 70 psi even when the vehicle was off. I also asked them to perform an oil change at the same time. When I called the shop on Sunday, I was told only the master mechanic had the proper equipment to check the oil pressure and that he would be available Monday, so I scheduled the appointment for 1:00 PM. My wife took the car in at 1:00, and after waiting an hour, she was told the mechanic would not be in until 3:00 PM and did not have the necessary oil pressure gauge. Since they had already started the oil change, she told them to simply complete the oil change and replace the oil pressure sending unit. At 5:00 PM, she called the shop to check on the status of the car and was then told they could not access the oil pressure sending unit, even though it is in a very accessible location. It appears the mechanic may have confused the V6 with the V8 engine layout. On the Camaro V6, the sensor is located under the oil filter housing, whereas on the V8 it is at the back of the manifold and much more difficult to access. What should have been a straightforward job that takes about an hour at most stretched into the entire afternoon, was never completed properly, and cost far more than it reasonably should have. The lack of clear communication, inaccurate information, and apparent unfamiliarity with the vehicle were extremely frustrating. I am now concerned about whether NTB properly changed my oil and oil filter. While NTB may be a good place to replace tires, it is clearly not a reliable shop for other mechanical work.
• TC

  Trace Christensen

  Feb 28, 2026
  5.0
  They had me in and out and they excepted me through walk in the manager was great Blah blah blah

Frequently Asked Questions About NTB-National Tire & Battery