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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.4
(833 reviews)

Business Details

5201 Auth Rd, Suitland, MD
20746, United States
(301) 702-1400

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Suitland, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Camp Springs location today.

Location

Enterprise Rent-A-Car
5201 Auth Rd, Suitland, MD
20746, United States

Hours

Reviews

4.4
833 reviews
5 stars
646
4 stars
68
3 stars
21
2 stars
15
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting exceptional service from specific employees like Kayla, Aaliyah, and Trent.

Vehicle Condition

Several reviews mentioned issues with the cleanliness and maintenance of the rental vehicles, including visible stains and unpleasant odors.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor service from certain staff members, particularly regarding handling of insurance and vehicle damage.

Efficiency

Customers appreciated the quick and efficient rental process, with many noting minimal wait times and smooth check-in and check-out experiences.
  • SB
    Sandra Bailey
    Feb 23, 2026
    5.0
    Rented a car on Thursday 2/19 with ease and great customer service. The manager Brent was exceptional! He is knowledgeable and provided great customer service.
  • PW
    Patricia Williams
    Feb 17, 2026
    5.0
    The assistant that I had to wait on me was very professional and I will come back again if I need enterprise service thank you.
  • KD
    Kristin Dixon
    Feb 16, 2026
    1.0
    Don’t waste your money getting the insurance they offer because as soon as any minor dent or scratches pop up on the vehicle,they’ll kick you out the vehicle and tell you that they can’t rent you another car until they get an “estimate of the damage” left my husband and I stranded at the location with no other mode of transportation but to walk to the metro. Disappointed we spent A LOT of money only to be treated like nothing at the end, the little dude Brent had a very oh well not my problem but you not getting another vehicle and I have no means in helping you any further type of attitude didn’t even give eye contact when making his decision lol. The rest of the staff was cool but that guy not so much!
  • EH
    Earl Harris
    Feb 13, 2026
    5.0
    Professional & reliable. Also, kept me informed throughout the entire process!..."Much Appreciated"
  • PB
    Pamala Bryant
    Feb 6, 2026
    1.0
    They gave me a car with visible stains on the inside that should have been taken care of before allowing the car to be rented out. The rep opened the doors, got the info he needed and had me sign paperwork as he explained I’d be charged for smoking in the car. I get in the car after signing and it REEKS of smoke. Why didn't he say anything if he knew I was getting a car that already put me in violation of my contract? So I went back inside and asked to see my contract to be sure it was noted that the car already smells like smoke. The response I received was, “I’ll make a note on your account.” This means it’s not on the contract! Had I not gone back inside I probably would have been charged the fee for smoking even though I didn’t. Won’t be coming back.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Suitland, MD?

Enterprise Rent-A-Car offers a wide range of vehicles, including cars, vans, and luxury cars, suited for errands, repairs, or weekend getaways.

What are the rental location's hours of operation?

The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 2:00 PM, and Sunday from 9:00 AM to 12:00 PM.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Official website
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