Volvo Cars Silver Spring

Reviews

• TJ

  Trevor Johnson

  4 days ago
  5.0
  Very positive experience always. Extremely professional staff, from the receptionist, technicians. Sir Justin is quite a master of his craft. Very welcoming, a body of knowledge when it comes to the Volvo product. A joy as always ✨️ I will be back. Cheers, Trevor
• YW

  Yvonne Williams

  4 days ago
  5.0
  I always have an excellent experience with Volvo Cars Silver Spring. The staff members are friendly and very professional. I've used their services for the past twenty years and would highly recommend them.
• KS

  Kyara Samuels

  5 days ago
  5.0
  I always receive exceptional service at Volvo Cars Silver Spring. With this being my first car, I have so many things I was worried about but Volvo has made things seamless from start to finish. I would particularly like to highlight Jesse Segovia & Justin who always take care of me when I come in! Jebi taught me so much about my car when he sold it to me and left me in good hands. Great place to buy your first vehicle with warranty!
• KC

  Kevonna Cusaac

  Mar 17, 2026
  5.0
  It was by God’s positioning that I was connected with Justin as my service advisor on 03/13/26. He made the entire process easy and stress-free. With the timing of my service, I wasn’t sure how I was going to pick up my child as a single parent, but he reassured me that a loaner vehicle would be provided until my car was ready. Justin was professional, knowledgeable, understanding and patient throughout the entire experience. My previous experience at this location was not a good one, and I had actually decided not to return—but Justin completely changed that for me and because of him, I would absolutely return and recommend this location to others.
• OK

  Olga Khazanova

  Mar 11, 2026
  4.0
  Update: After my initial review, I received a phone call from the dealership and we had a productive discussion about the situation. I appreciate them taking the time to listen and address my concerns, and I’m hopeful that things will improve going forward. The service advisor who handled my car was professional and helpful, and the service itself was completed without any issues. I appreciate the work done and have no complaints about that part of the visit. Unfortunately, the interaction at the front desk was a completely different experience. The customer service representative was rude, dismissive, and spoke in a disrespectful tone, which really overshadowed an otherwise smooth service appointment. I hope the dealership addresses how customers are treated at the front desk.

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