NTB-National Tire & Battery

4.7
1560 reviews

About

Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Silver Spring today.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • RestroomAvailable

Location

NTB-National Tire & Battery
3261 Automobile Blvd, Silver Spring, MD
20904, United States

Hours

Reviews

4.7
1,560 reviews
5 stars
1,385
4 stars
51
3 stars
25
2 stars
15
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, particularly highlighting individuals like David and Erica for their excellent service.

Efficiency

Many reviews noted the quick turnaround times for services such as tire changes and repairs, with several customers expressing satisfaction with the speed of service.

Professionalism

The staff were frequently described as professional and knowledgeable, providing honest assessments and transparent pricing.

Cleanliness

While most reviews were positive, some customers mentioned that the waiting area could use improvements in cleanliness and comfort.

Mixed Experiences

A few customers reported negative experiences, particularly regarding service delays and issues with specific staff members, indicating inconsistency in service quality.
  • SO
    Scott Oden
    Nov 14, 2025
    5.0
    I came in just for an oil change, they discovered a problem and solved it immediately. Great service and Excellent staff!!!
  • TO
    Tourist Tv Nana Oa
    Nov 14, 2025
    1.0
    If there’s a zero star, I would have given them. I took my Honda Accord to this place. I was hearing small fainted noise so I took it to them. They came back to me and said is the tire, and it’s need alignment and everything will cost about 485 at the beginning. I asked them is too much so they checked and realize I got warrant on it so it came down to 305. They did it. I took the car and just at the premises I tried it and the noise was worse and my break is not working, huge cracking noise on the brakes. I told the manager Jessel or whatever his name is, he looks Somalia born American. Sound American. He told me a whole lot of stories and ask me to take it to a nearby Mechanic to fix it for me. He gave me his complementary card and wrote at the back free oil change. It was funny. I went back to the other manager and she told me there’s nothing she can do so I should wait for the other manager he just went out for break. Who ever owns this business, please this pple are collapsing ur business and if u are aware of it that’s a very bad services they are giving out there. I think my first time I will go to court.
  • CS
    Carla Sewell
    Nov 5, 2025
    5.0
    My experience was 5 star from the moment I called to inquire about service, when I dropped my car off David welcomed my husband and I with a smile and charm, and Jarrell the manager was welcoming and they gave us a discount on the tire! When I returned to pick up my vehicle, David remembered me, asked about my husband! Just stellar customer service! I highly recommend the Silver Spring location for NTB! Really great service and great people! 💯
  • RR
    Ryanne George Ross
    Nov 5, 2025
    5.0
    I am a repeat customer at this location. The staff here are always respectful, knowledgeable and provide quick and thorough service. I highly recommend this location - they do great work here.
  • MB
    Mahlet Baraki
    Oct 30, 2025
    5.0
    came in for an oil change and had a great experience! The service was excellent — the staff were friendly, professional, and made sure everything was done properly. It took about 50 minutes, which was very reasonable. I also received a nice discount for being a loyal customer, which I really appreciated. Overall, I’m very satisfied and will definitely keep coming back. Highly recommend!

Frequently Asked Questions About NTB-National Tire & Battery

What types of tires does NTB-National Tire & Battery in Silver Spring offer?

NTB offers top-brand tires with a wide selection backed by their tire price match guarantee.

What auto services are available at NTB in Silver Spring?

They provide services including brakes, alignments, oil changes, batteries, suspension, and exhaust repair.