Business Details
About
Auto Body Repair
New Again Auto Repair provides auto repairs, collision repairs, frame work, and more for customers in Montgomery County, MD and beyond.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
New Again Auto Repair
9200 Talbot Avenue A, Silver Spring, MD
20910-1943, United States
Hours
Reviews
4.9
271 reviews
5 stars
257
4 stars
7
3 stars1
2 stars3
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by the staff, particularly Hector and Julio.
Quality of Work
The repairs were frequently described as excellent, with many customers noting their vehicles looked 'like new' after service.
Communication
Customers appreciated the clear and timely communication throughout the repair process, including updates on progress and costs.
Cleanliness and Care
Many reviews highlighted the thorough cleaning of vehicles before return, enhancing the overall customer experience.
Trustworthiness
The business was noted for its honesty and integrity, with customers feeling confident in the assessments and recommendations provided.
- CAcoe ames5 days ago5.0I have been a customer of theirs 13+ years. They are the best great work. I have seen them grow from small shop to a larger shop and they still have that great service and pride in their work. Over the years they have become like family. They represent The American Dream Hard work, perseverance, and always with a smile.
- CMCorey Mishler6 days ago5.0The customer service was unparalleled and the work was fantastic.
- ALAaron LevyNov 8, 20255.0Julio and the team did an amazing job. They communicated throughout the repair process and did an A+ job fixing the damage. Most def recommend.
- ADAnuttama DasaOct 28, 20255.0I had a bumper replaced on my car after an accident, and New Again was friendly, fast, and fair. I recommend them highly and will return if I need future auto body work.
- THTina HudakOct 27, 20255.0GEICO recommended an appointment with New Again Auto Repair for a very minor issue that would not have been covered yet with insurance, and we were dreading the cost. Someone broke our side view mirror (with all its bells and whistles!) on a 2024 Subaru and drove away! Hector greeted us at the door and immediately looked at the damage; after a brief, honest discussion, he fixed it on the spot at no charge! I would not hesitate to trust you car to this business for any major or minor repairs. This is a friendly, decent business with your interests front and center.
Frequently Asked Questions About New Again Auto Repair
How long does it take to get an estimate?
Our team strives to provide estimates within one business day of your inquiry. We understand the importance of timely information for our customers.
Do you provide any guarantees?
We offer a lifetime guarantee on all collision repairs performed at our shop. This demonstrates our confidence in the quality of our work and provides peace of mind to our customers.
Do you work with insurance?
Yes, we collaborate directly with insurance companies to streamline the repair process for our customers. This helps to minimize hassle and ensure a smooth experience.
How quickly can I get an estimate for auto repairs at New Again Auto Repair?
Estimates are typically provided within one business day of your inquiry to ensure timely service.
Does New Again Auto Repair offer any guarantees on their collision repairs?
Yes, they offer a lifetime guarantee on all collision repairs performed at their shop for peace of mind.
Do you work directly with insurance companies for repairs?
Yes, New Again Auto Repair collaborates directly with insurance companies to help streamline the repair process for customers.
What are the operating hours for New Again Auto Repair?
They are open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. They are closed on Sundays and certain holidays.
Which payment methods are accepted at New Again Auto Repair?
They accept American Express, Cash, Discover, MasterCard, Visa, and Zelle for customer convenience.
Is New Again Auto Repair wheelchair accessible?
Yes, the facility has wheelchair accessible entrance, parking, and restrooms to accommodate all customers.
What types of auto services does New Again Auto Repair offer?
They provide collision and framework repairs, auto detailing, mechanical and suspension services, paint and cosmetic services, towing, shuttle and drop-off, transmission repair, diagnostics, inspections, and general auto repair and maintenance.
In which cities does New Again Auto Repair provide their services?
They serve customers in Silver Spring, Montgomery County, and many nearby cities including Alexandria, Annandale, Bowie, College Park, Gaithersburg, and Washington, DC among others.
What nearby automotive shops can I visit besides New Again Auto Repair?
Nearby automotive shops include Moshe's Auto Care, Sterling Auto Service and Body Shop, and Quattro Auto Body of Silver Spring, providing customers additional options for auto services.
What are some nearby places of interest customers could visit before or after auto repairs?
Customers might enjoy visiting The Urban Winery of Silver Spring for a relaxing wine bar experience or check out local places like Iglesia Voz de la Esperanza or Mosaic Community Fellowship, which are nearby religious organizations.