Business Details
About
Auto Body Repair
New Again Auto Repair provides auto repairs, collision repairs, frame work, and more for customers in Montgomery County, MD and beyond.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
New Again Auto Repair
9200 Talbot Avenue A, Silver Spring, MD
20910-1943, United States
Hours
Reviews
4.9
277 reviews
5 stars
263
4 stars
7
3 stars1
2 stars3
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, professional, and communicative staff, particularly highlighting Hector's exceptional service.
Quality of Work
Many reviews noted that the repairs were done excellently, with cars looking 'like new' after service.
Efficiency
Customers appreciated the quick turnaround times and timely updates throughout the repair process.
Trustworthiness
The shop is recognized for its honesty and integrity, with many customers feeling confident in the assessments and recommendations provided.
Amenities
The waiting area was noted for being clean and well-stocked with snacks and drinks, enhancing the customer experience.
- AMAntonio MartinezDec 18, 20255.0Excellent job and great customer service
- FCFrancesco CiriaciDec 17, 20255.0I took my car for body repairs after a small accident. The service was outstanding, personnel very helpful and transparent, and cost was competitive! And my car was indeed like new again after they fixed it. Excellence all around, highly recommended!
- KPKimberly PeayDec 16, 20255.0I took my car for body work to New Again Auto Repair right before Thanksgiving 2025. I didn’t know what to expect. The team did a great job on my repair & I am very pleased with the results. The shop lived up to its name. My car looked like new again when I picked it up. I was very pleased with the whole experience from the front office keeping me updated on the job to the final results. I highly recommend that when you body work on your car that you take it to New Again Auto Repair.
- CKChana KupetzDec 11, 20255.0I was in a car accident and needed a repair. Geico suggested New Again Auto Repair and when I saw that they had 4.9 star reviews, that made the decision easy. They were very communicative and prompt which is not something I always expect from car repair shops, and I felt like they provided fair and quality service. Everyone I worked with and spoke to was professional, friendly, and kind. Highly recommend!
- RRReignDec 4, 20255.0I first learned about this shop when my insurance recommended them to fix my bumper after I had an accident. And since then, they have become my go-to. They fixed my bumper and headlight to where my car looked like it just came off the assembly line. I asked if they could do the other one so it could match and I was left 100% pleased. They have reasonable prices, far cheaper than other auto shops in the area. The parts they ordered for me got here quick and the work is even quicker. These gentleman are 10/10. They are very nice and will even explain what they are planning on doing to my car if I ask. Not to mention the free snacks they have in the waiting area. The only auto shop that’s better than this one has to be at the pearly gates.
Frequently Asked Questions About New Again Auto Repair
How long does it take to get an estimate?
Our team strives to provide estimates within one business day of your inquiry. We understand the importance of timely information for our customers.
Do you provide any guarantees?
We offer a lifetime guarantee on all collision repairs performed at our shop. This demonstrates our confidence in the quality of our work and provides peace of mind to our customers.
What services do you offer?
We provide comprehensive auto repair services, from oil changes and brake repairs to engine diagnostics, alignments, and more.
Are you certified to work on all vehicle makes and models?
Yes, our ASE-certified and I-CAR-certified technicians are qualified to service all makes and models, both domestic and foreign.
Do you offer Maryland state inspections?
We currently do not provide state inspection services.
How do I schedule an appointment?
You can book an appointment by giving us a call, scheduling through our website, or visiting our shop during business hours.
Do you accept walk-ins?
No, we ask that you call to schedule an appointment for service.
Do you work with insurance?
Yes, we work directly with insurance companies to make the repair process as seamless as possible for our customers.
How long will my repair take?
It depends on the service. We’ll give you an estimate when you drop off your vehicle. We strive to provide estimates within one business day of your request.
Do you offer towing services?
Yes, we work with local towing partners to provide 24/7 towing directly to our shop.
Is there a warranty on your repairs?
Absolutely. We provide a 12-month/12,000-mile warranty on most parts and labor, and some components may include extended manufacturer warranties.
Do you offer financing or payment plans?
We do not provide financing or payment plans.
Can I wait while my car is being serviced?
Yes, our lobby is clean and comfortable, offering free Wi-Fi, coffee, and a selection of magazines.
Do you provide shuttle service or loaner cars?
We do not offer shuttle services or loaner vehicles.
What are your hours of operation?
Our hours are Monday through Friday, 8:00 AM to 6:00 PM, and Saturday, 8:00 AM to 12:00 PM. We are closed on Sundays.
Do you use OEM or aftermarket parts?
We prioritize high-quality OEM (Original Equipment Manufacturer) parts whenever possible and also provide premium aftermarket options to suit your preferences and budget.
Can you service hybrid or electric vehicles?
Yes, we have the tools and training to service most hybrid and electric vehicles.
Do you offer fleet maintenance services?
We do not provide fleet maintenance services.
How do I know if my car needs a brake job?
Common signs of brake issues include squealing or grinding noises, a soft brake pedal, or increased stopping distances. We provide free brake inspections.
Can I drop off my car after hours?
Yes, we offer a secure key drop box for after-hours drop-offs. Please call or schedule an appointment first. Once confirmed, let us know the time you’ll be leaving your vehicle and park it in front of our facility. Thank you for trusting New Again Auto Repair!
How quickly can I get an estimate for auto repairs at New Again Auto Repair?
Estimates are typically provided within one business day of your inquiry to ensure timely service.
Does New Again Auto Repair offer any guarantees on their collision repairs?
Yes, they offer a lifetime guarantee on all collision repairs performed at their shop for peace of mind.
Do you work directly with insurance companies for repairs?
Yes, New Again Auto Repair collaborates directly with insurance companies to help streamline the repair process for customers.
What are the operating hours for New Again Auto Repair?
They are open Monday through Friday from 8:00 AM to 6:00 PM, and on Saturdays from 8:00 AM to 12:00 PM. They are closed on Sundays and certain holidays.
Which payment methods are accepted at New Again Auto Repair?
They accept American Express, Cash, Discover, MasterCard, Visa, and Zelle for customer convenience.
Is New Again Auto Repair wheelchair accessible?
Yes, the facility has wheelchair accessible entrance, parking, and restrooms to accommodate all customers.
What types of auto services does New Again Auto Repair offer?
They provide collision and framework repairs, auto detailing, mechanical and suspension services, paint and cosmetic services, towing, shuttle and drop-off, transmission repair, diagnostics, inspections, and general auto repair and maintenance.
In which cities does New Again Auto Repair provide their services?
They serve customers in Silver Spring, Montgomery County, and many nearby cities including Alexandria, Annandale, Bowie, College Park, Gaithersburg, and Washington, DC among others.
What nearby automotive shops can I visit besides New Again Auto Repair?
Nearby automotive shops include Moshe's Auto Care, Sterling Auto Service and Body Shop, and Quattro Auto Body of Silver Spring, providing customers additional options for auto services.
What are some nearby places of interest customers could visit before or after auto repairs?
Customers might enjoy visiting The Urban Winery of Silver Spring for a relaxing wine bar experience or check out local places like Iglesia Voz de la Esperanza or Mosaic Community Fellowship, which are nearby religious organizations.