Herb Gordon Subaru

4.8
1760 reviews

About

Car DealerSubaru DealerUsed Car Dealer
Herb Gordon Subaru supports all your Subaru needs. Visit our website to check out our latest Subaru lease and Subaru service offers. Shop in-stock inventory or reserve your new Subaru vehicle, view our extensive pre-owned selection, or schedule your Subaru service appointment. Plus, get more than ever for your trade-in now at Herb Gordon Subaru.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Herb Gordon Subaru
3161 Automobile Boulevard, Silver Spring, MD
20904, United States

Hours

Reviews

4.8
1,760 reviews
5 stars
1,574
4 stars
95
3 stars
20
2 stars
17
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and knowledgeable service staff, particularly highlighting advisors like Vitaliy and Michael for their exceptional support.

Sales Experience

Many reviews noted a positive and stress-free car buying experience, with salespeople like Debbie and Brandon receiving commendations for their attentiveness and professionalism.

Service Quality

The service department received high marks for efficiency and thoroughness, with customers appreciating timely updates and quality repairs.

Trustworthiness

Several customers expressed trust in the dealership's recommendations and felt that they received honest assessments without unnecessary upselling.

Amenities

The dealership's comfortable waiting area and complimentary services, such as vehicle washes and loaner cars, were frequently mentioned as enhancing the overall customer experience.
  • BS
    Bong Samaniego
    Nov 17, 2025
    5.0
    Herb Gordon Subaru is consistently great when I take my Subaru for service !!!Maria H
  • SP
    ST park
    Nov 11, 2025
    1.0
    I just got home from the dealership. The manager said he checked my tire pressure, but the TPMS message popped up again on the way here. I guess I'll have to go back to the dealership. What should I do? Please let me
  • AS
    Amy SK
    Nov 5, 2025
    5.0
    Kevin in the service department is great, courteous and friendly plus he saved me a trip to the auto body shop for a minor repair, thank you!
  • SC
    Sabrina Christopherson
    Nov 5, 2025
    5.0
    I had to bring my car back in for more service too soon after the last time, but the technician I got this time went above and beyond to help me and be communicative. I would return again just to know my car was in such good hands. Thank you, Vitaliy!
  • DL
    Denise Lichaa
    Oct 29, 2025
    5.0
    I had the absolute best sales person, Debbie Colt! She understood my needs, I got a wonderful car, and she put a surprise of dog toys in the trunk! The whole buying experience was completely different than any other, it was relaxed and stress free. So happy in my Subaru Crosstrek 😊

Frequently Asked Questions About Herb Gordon Subaru

What services does Herb Gordon Subaru offer?

Herb Gordon Subaru offers Subaru vehicle sales (new and pre-owned), leasing options, trade-in evaluations, and Subaru service appointments including oil changes and repairs.

Where is Herb Gordon Subaru located?

It is located at 3161 Automobile Boulevard, Silver Spring, MD 20904, USA.