Business Details
About
Car DealerSubaru DealerUsed Car Dealer
Herb Gordon Subaru supports all your Subaru needs. Visit our website to check out our latest Subaru lease and Subaru service offers. Shop in-stock inventory or reserve your new Subaru vehicle, view our extensive pre-owned selection, or schedule your Subaru service appointment. Plus, get more than ever for your trade-in now at Herb Gordon Subaru.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.8
1,786 reviews
5 stars
1,599
4 stars
96
3 stars20
2 stars17
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional service provided by staff, particularly service advisor Vitaliy, who is noted for his friendliness, efficiency, and willingness to help.
Sales Experience
Many reviews highlighted a positive car buying experience, with sales staff being described as knowledgeable, patient, and non-pushy.
Trustworthiness
Several customers expressed trust in the service department, appreciating the honest assessments and recommendations without pressure for unnecessary services.
Efficiency
The service department is frequently commended for its quick turnaround times and effective communication throughout the service process.
Mixed Experiences
While most feedback is positive, there are some concerns regarding service recommendations and issues with communication related to financial transactions.
- SSsheaterps1 day ago5.0The classiest and best auto shop I’ve ever used. As always, they could easily have pushed more work, but said what they noted should wait until the next regular maintenance.
- LBLorrie B1 day ago5.0I’ve experienced consistently excellent service here at Herb Gordon Subaru for many years. I am a huge fan. This dealership is 100% the best in my area.
- ARAshley Rodriguez3 days ago5.0I recently brought my car to Subaru for a wheel alignment and had a very positive experience. What really stood out was my service advisor’s Vitaliy excellent communication. Whenever I had a concern or question, he took the time to double-check and make sure everything was addressed properly, which gave me a lot of confidence in the service. The alignment was completed efficiently, and I immediately noticed how much smoother my car drives. Overall, the professionalism, attention to detail, and clear communication made this a great service visit, and I would happily return for future maintenance.
- CCCorey CoxJan 5, 20265.0I had a wonderful experience shopping here for our next car. Andrew, our salesman, was incredibly patient with my wife and I as we came by to test drive cars on three separate occasions, knowing full well we were doing the same at other dealerships in the area. We greatly appreciated that he did not try to pressure us into making a deal before we were ready to commit, and he was available to answer our many questions. We ended up purchasing our first new car, a 2025 hybrid forester, and could not be happier. Thank you Andrew and the rest of the team!
- RCRobert CunninghamJan 3, 20265.0My wife and I have been on the prowl for a replacement tow vehicle for our rv and we happened upon this dealership which had just what we were looking for. After a little bit of arm wrestling, we struck a deal. Sales rep Debbie Colt was fantastic. Professional, personable and very experienced. Sales manager Mike was also terrific. I highly recommend this dealership!
Frequently Asked Questions About Herb Gordon Subaru
What services does Herb Gordon Subaru offer?
Herb Gordon Subaru offers Subaru vehicle sales (new and pre-owned), leasing options, trade-in evaluations, and Subaru service appointments including oil changes and repairs.
Where is Herb Gordon Subaru located?
It is located at 3161 Automobile Boulevard, Silver Spring, MD 20904, USA.
What are the business hours for Herb Gordon Subaru?
They are open Monday to Friday from 7:30 AM to 8:00 PM, Saturday from 7:30 AM to 6:00 PM, and closed on Sundays.
How can I contact Herb Gordon Subaru for inquiries or service appointments?
You can call them at +1 866-520-7894 or send an SMS to +1 866-671-6510. Additionally, service appointments can be scheduled via their website.
Does Herb Gordon Subaru have wheelchair accessible facilities?
Yes, Herb Gordon Subaru features wheelchair accessible entrances, seating, and restrooms to accommodate all customers.
Where can I view Herb Gordon Subaru's current new and used car inventory?
You can view their in-stock new and used Subaru vehicles on their website via the inventory pages.
Can I trade in my vehicle at Herb Gordon Subaru?
Yes, Herb Gordon Subaru offers trade-in services and provides competitive value for your vehicle.
What nearby car dealerships are located close to Herb Gordon Subaru?
Nearby car dealerships include Audi Silver Spring, Sport Honda, Volvo Cars Silver Spring, BMW of Silver Spring, Mercedes-Benz of Silver Spring, and Jim Coleman Nissan.
Are there nearby places where I can rent a car near Herb Gordon Subaru?
Yes, Enterprise Rent-A-Car is located nearby, providing convenient rental options for customers visiting the area.
What automotive services are available near Herb Gordon Subaru aside from Subaru service?
Nearby automotive service options include Porsche Silver Spring Retail Parts, MileOne Body Shop Express, Film Clinic Plus (for tinting and glass service), and BMW of Silver Spring's repair services.