Enterprise Rent-A-Car

4.0
510 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Silver Spring, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Wheaton Veirs Mill Road location today.

Location

Enterprise Rent-A-Car
11201 Veirs Mill Rd, Silver Spring, MD
20902, United States

Hours

Reviews

4.0
510 reviews
5 stars
332
4 stars
52
3 stars
25
2 stars
17
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of employees like Brinae and Alex providing exceptional service.

Cleanliness

Several reviews highlighted that the vehicles were clean and well-maintained, although there were some complaints about dirty cars at times.

Reservation Issues

Numerous customers reported problems with reservations, including cars not being available despite confirmations, leading to frustration and dissatisfaction.

Staffing Concerns

Some feedback indicated that the locations were understaffed, resulting in longer wait times and difficulties in service.

Overall Experience

While many customers had positive experiences and expressed loyalty to the brand, there were notable instances of dissatisfaction that affected their overall perception.
  • MC
    Mauricio Calderon
    Nov 9, 2025
    5.0
    Exelente lugar buen servicio.
  • JS
    James Sotovando
    Nov 4, 2025
    3.0
    I gave it 3 stars because of the first young lady that helped me. She was awesome. Very quick and professional, and I got there right before they were closing. Other customers were not so nice to her which is unfortunate. 3 stars because the 2nd young lady who helped me has a really really bad attitude. It is almost as if she's angry with the customers because she has to do her job. Either do it with a good attitude or find something else. She was so rude from the first time she "helped" me up until the 2nd time she "helped" me. Enterprise please work your magic and get rid of her. Aside from that, the van I rented was very clean, and in full working mode. No complaints on the van.
  • MS
    MOE Saadi
    Nov 1, 2025
    5.0
    Nice local branch, We interacted with several employees, all nice :) Thank you Enterprise Rent-A-Car!
  • MC
    Mimi Castaldi
    Oct 24, 2025
    5.0
    I picked up an enterprise car at another enterprise and the car play was glitchy. I stopped by and rinae (sp) came out and magically fixed it.
  • SN
    Spiritmystic NOW
    Oct 22, 2025
    3.0
    The staff at the Viers Mill Silver Spring location were very accommodating however the could use additional staff. That can easily be done by shutting down the unless call service centers and re-directing those $ to individual locations.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours of Enterprise Rent-A-Car in Silver Spring, MD?

Enterprise Rent-A-Car at 11201 Veirs Mill Rd, Silver Spring, MD is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.

What types of vehicles can I rent from Enterprise Rent-A-Car Wheaton Veirs Mill Road location?

Enterprise offers a wide range of vehicles including standard rental cars, vans, luxury cars, and auto rentals suitable for errands or weekend getaways.