Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Silver Spring, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Auto Park location today.
Location
Hours
Reviews
4.3
545 reviews
5 stars
386
4 stars
59
3 stars
19
2 stars
16
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, courteous, and attentive, with specific mentions of individuals who provided outstanding service.
Reservation Issues
Several reviews highlighted problems with reservations not being honored, leading to customer dissatisfaction and frustration.
Vehicle Condition
Customers reported mixed experiences regarding the cleanliness and condition of the vehicles, with some receiving well-maintained cars while others encountered issues.
Wait Times
There were complaints about long wait times for vehicle pickup, particularly during busy periods, which affected the overall rental experience.
- ESE StClair5 days ago5.0Customer service at pickup in silver springs was fabulous. Friendly people
- RJRobert JonesDec 23, 20254.0Great customer service! Displayed patience!
- DADarwin ArguetaNov 21, 20255.0Outstanding service and they are very courteous
- CMChiquita marrNov 20, 20251.0I had a horrible experience at this location.At this moment im waiting for a manager to called me.The Associate that helped me to do the rental did not provided the right information.she told me that I was going to be paying a tax fee which I do not believed that was correct,since the insurance was paying 100 % for the rental.I called and was told that the reason why im paying the extra fee is because I was given a bigger car from the one the insurance had approved,which I was not informed.The Associate added a car that she wanted, no opción were given to me.Clients should be informed before shoosing a car for them.All I needed was a car to take me from home to work.
- FFFKNov 10, 20255.0Courteous staff and clean vehicles with a variety to choose from. Happy client
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Silver Spring, MD?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit various rental needs.
What are the business hours of Enterprise Rent-A-Car in Silver Spring?
Enterprise is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sundays.
Can I make a reservation online for a rental car at this location?
Yes, reservations can be made online via their official website at https://www.enterprise.com/en/car-rental-locations/us/md/silver-spring-auto-park-1614.html.
What payment options are accepted at Enterprise Rent-A-Car in Silver Spring?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer any discounts?
Yes, they provide discounts for active military personnel.
Is Enterprise Rent-A-Car in Silver Spring owned by women?
Yes, this location is women-owned.
Where is Enterprise Rent-A-Car located in Silver Spring, MD?
The branch is located at 13807 Outlet Dr, Silver Spring, MD 20904, USA.
Which nearby grocery store can I visit after renting a car from Enterprise?
You can visit Briggs Chaney Market Place, a nearby grocery store and shopping center close to Enterprise.
Are there any convenient gas stations near Enterprise Rent-A-Car in Silver Spring?
Yes, Exxon & Mobil Stations and Briggs Chaney Exxon gas stations are nearby for fueling your rental vehicle.
What dining options are near Enterprise Rent-A-Car for grabbing a meal?
Nearby dining options include Chipotle Mexican Grill, Little Caesars Pizza, and Elsi Ethiopian Restaurant and Bar.