Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Silver Spring, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Georgia Avenue location today.
Location
Hours
Reviews
4.0
755 reviews
5 stars
498
4 stars
66
3 stars
39
2 stars
23
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and unprofessional behavior, particularly from management.
Vehicle Availability
Frequent complaints about lack of available vehicles despite reservations, leading to significant customer dissatisfaction.
Rental Process
Some customers experienced long wait times for vehicle pickup and issues with the rental process, while others noted quick and efficient service.
Cleanliness and Condition
Many customers appreciated the cleanliness and condition of the vehicles, though there were isolated reports of receiving cars in poor condition.
Management Issues
Several reviews highlighted problems with management, including unprofessional behavior and poor communication, negatively impacting the overall customer experience.
- MFMatt Fry2 days ago5.0Very easy to rent from. I've come here several times.
- TWTrevor WellingtonNov 16, 20255.0Prompt and courteous service. Was able to provide me a rental within minutes of an accident.
- SJSarah JohnsonNov 14, 20255.0I don't know his name but the employee that worked last Sunday did a FANTASTIC job of managing 10 customers at once, all on his own. When I walked in to pick up my one way rental, I was in a rush and initially dismayed to see so many others waiting. Yet the employee did an incredible job of taking care of everyone there with efficiency and kindness. Thank you!
- FLfabiola llanosOct 27, 20255.0I had a really great experience from last Thursday - Friday thanks to Erin. My car was in the shop and I was able to dropped off and picked up at the nearby shop (by Erin and Cecilia). When waiting for check-in/check-out, all the associates were friendly to customers. When I rent again, I'll be sure to come to this enterprise :)
- SNStandards NoCompromiseOct 24, 20255.0Excellent customer service, especially from their branch manager, who was knowledgeable, respectful, and efficient. Instead of waiting for an SUV, the car that was immediately ready was rented. It was nice to be able to get going. The car was great. Overall, it was a wonderful experience, especially getting help setting up the phone to work with the vehicle.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Silver Spring?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
The location is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, it is open on Saturdays and Sundays from 9:00 AM to 4:00 PM.
Where is the Enterprise Rent-A-Car location in Silver Spring?
Enterprise Rent-A-Car is located at 8208 Georgia Ave, Silver Spring, MD 20910.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Can I book a rental car online for the Silver Spring Enterprise location?
Yes, you can reserve your rental car online at their website: https://www.enterprise.com/en/car-rental-locations/us/md/silver-spring-georgia-ave-162a.html?mcid=yext:245709.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise Rent-A-Car provides discounts for active military personnel.
What are some nearby places I can visit before or after picking up my rental car at Enterprise on Georgia Ave?
Nearby attractions include Astro Lab Brewing and Third Hill Brewing Co., great spots to enjoy local brews before or after your rental experience.
Are there any convenient services near Enterprise Rent-A-Car that can assist if my vehicle needs maintenance?
Nearby Meineke Car Care provides automotive repair and oil change services, helpful if your car is in the shop and you need a rental from Enterprise.
What nearby locations could help customers who need healthcare while renting a car from Enterprise in Silver Spring?
Patient First, a local family practice and emergency room, is close by to assist customers needing medical attention while renting.