Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Silver Spring, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Georgia Avenue location today.
Location
Hours
Reviews
4.0
763 reviews
5 stars
503
4 stars
66
3 stars
40
2 stars
23
1 star
131
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others, particularly management, were criticized for rudeness and unprofessional behavior.
Vehicle Availability
Many customers reported issues with vehicle availability, including canceled reservations and long wait times for cars.
Overall Experience
While some customers had positive experiences with friendly staff and clean vehicles, numerous reviews highlighted significant dissatisfaction with service quality and management.
Communication Issues
Customers frequently mentioned poor communication, including long hold times on the phone and lack of follow-up regarding reservations and issues.
- AYAsafo YerodinJan 5, 20263.0Only good thing about this location is that it is metro accessible
- NNNamsamJan 4, 20265.0Update on my review!!Got back here again since the enterprise i had my reservation at did not have the vehicle in stock so called up these guys and MIGUEL made sure i had a vehicle available.Made sure its ready for me when i arrive to save on time!!Now thats customer service on point.Helped me out with another car without any complaints inspite of not having a reservation with them.Big shout out to Miguel(Manager) and AZIZ.You guys nailed it man!!Appreciate it up and beyond.Came here cause i couldnt get a car from the other enterprise outlet where I originally had my reservation also Got here almost at the closing time but AZIZ did not hesitate to attend and provide a fantastic costumer service!!!He was of great help, very polite and knows what he is doing!!Appreciate it and will recommend this outlet to others!!Keep it up man!!Thanks NAMIT SATAM!
- BPB PetersenDec 27, 20255.0Had to wait a bit for my car but it was two days before Christmas, so I completely understood. Miguel was great and kept me updated on the status of my car, as well as water and light snacks during my wait.
- LDL.A. DavisDec 17, 20255.0Had a last-minute need for a rental, and Aziz D. got my reservation taken care of and got me out the door very quickly and with no fuss! Excellent customer service and I would easily use this location any time.
- CMChristine MullinsDec 17, 20255.0Provided excellent customer service! They called and sent several email reminders. Picked me up at the car repair shop. No wait. My rental was in great condition. They automatically extended my contract but later credited my account when my car was fixed on time rather than late. They picked the rental up from the car repair shop. Seamless.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Silver Spring?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
The location is open Monday through Friday from 7:30 AM to 6:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, it is open on Saturdays and Sundays from 9:00 AM to 4:00 PM.
Where is the Enterprise Rent-A-Car location in Silver Spring?
Enterprise Rent-A-Car is located at 8208 Georgia Ave, Silver Spring, MD 20910.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Can I book a rental car online for the Silver Spring Enterprise location?
Yes, you can reserve your rental car online at their website: https://www.enterprise.com/en/car-rental-locations/us/md/silver-spring-georgia-ave-162a.html?mcid=yext:245709.
Does Enterprise Rent-A-Car offer any discounts for active military members?
Yes, Enterprise Rent-A-Car provides discounts for active military personnel.
What are some nearby places I can visit before or after picking up my rental car at Enterprise on Georgia Ave?
Nearby attractions include Astro Lab Brewing and Third Hill Brewing Co., great spots to enjoy local brews before or after your rental experience.
Are there any convenient services near Enterprise Rent-A-Car that can assist if my vehicle needs maintenance?
Nearby Meineke Car Care provides automotive repair and oil change services, helpful if your car is in the shop and you need a rental from Enterprise.
What nearby locations could help customers who need healthcare while renting a car from Enterprise in Silver Spring?
Patient First, a local family practice and emergency room, is close by to assist customers needing medical attention while renting.