Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Georgia Ave in Silver Spring, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Silver Spring, MD or call us at (301) 933-8326.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
529 reviews
5 stars
290
4 stars
84
3 stars
55
2 stars
21
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees like Enmer and Alejandro received praise for their helpfulness, others, particularly Monica, were criticized for rudeness and poor service.
Product Availability
Customers reported issues with product availability and online order fulfillment, leading to frustration over incorrect or missing items.
Staff Attitude
Several reviews highlighted a lack of professionalism and negative attitudes from certain staff members, impacting the overall customer experience.
Store Cleanliness
The store was generally noted as clean and well-stocked, contributing positively to customer satisfaction.
Wait Times
Customers expressed dissatisfaction with long wait times for service, both in-store and on the phone.
- JPJonathan PanczykNov 15, 20255.0Excellent & punctual service from JONATHAN. He looked up the exact parts I needed, processed my order & JONATHAN's superior customer service was very much appreciated. Thank you.
- ZGZelalem GifarNov 6, 20253.0You have to get patient to get service
- M彡MD彡PeTeRッOct 11, 20251.0Worst costumer service keep you waiting on a call for more than 30min when call back they said they're busy.. when you walk in store they only have 2 customers
- MGMekonen GetawSep 27, 20251.0I bought engine oil from them and I put it in the car but saw online that I had the wrong one and went to return it and found out it was already opened when I took it off the shelf.
- CACharles AboyounAug 11, 20255.0Excellent and friendly customer service. I screwed up and gave the wrong trim level on my SUV when requesting a replacement battery. Got it home and realized it was the wrong battery, took it back to Auto Zone who totally understood and got me a replacement without issue. Learned my lesson on bringing in a picture of the part to be replaced. Thanks to Enmer Y. for excellent customer service and a new life long customer.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours for AutoZone Auto Parts in Silver Spring?
AutoZone Auto Parts in Silver Spring is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Is AutoZone Auto Parts currently open or closed due to any special circumstances?
The store is currently closed due to repair work, but normally it operates daily according to the usual schedule.
What types of services does AutoZone Auto Parts offer for customer convenience?
The store offers in-store pickup, same day delivery, and curbside pickup services.
Can I contact AutoZone Auto Parts online or by phone?
Yes, you can call them at (301) 933-8326 or email customer.service@autozone.com. Their website is https://www.autozone.com/locations/md/silver-spring/13701-georgia-ave.html.
Which popular auto parts brands are available at AutoZone Auto Parts on Georgia Ave?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What automotive products can I find at AutoZone Auto Parts in Silver Spring?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Are there other automotive parts stores nearby AutoZone Auto Parts in Silver Spring?
Yes, nearby competitors include another AutoZone, Advance Auto Parts, and NAPA Auto Parts, which offer additional automotive parts and accessories.
What dining options are close to AutoZone Auto Parts for a meal before or after your visit?
Nearby restaurants include Outback Steakhouse - Aspen Hill, Domino's Pizza, Rita's Italian Ice & Frozen Custard, Subway, and Pizza Hut for a variety of dining choices.
Where can customers obtain emergency medical care near AutoZone Auto Parts?
Patient First - Aspen Hill and Xpress Med Care are nearby medical centers offering urgent care services.
Are there other useful nearby services to AutoZone Auto Parts like locksmiths or credit unions?
Yes, Locksmiths Aspen Hill provides key and locksmith services nearby, and Educational Systems Federal Credit Union offers banking services close to the store.