Business Details
About
Car DealerAudi DealerUsed Car Dealer
Audi Silver Spring supports all your Audi needs. Visit our website to check out our latest Audi lease and Audi service offers. Shop in-stock inventory or reserve your new Audi vehicle, view our extensive pre-owned selection, or schedule your Audi service appointment. Plus, get more than ever for your trade-in now at Audi Silver Spring.
Details
- Accepts checksNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.7
1,124 reviews
5 stars
993
4 stars
48
3 stars13
2 stars11
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, attentiveness, and communication skills of staff members like Dimitra, Edwin, and Rose, highlighting their genuine care for clients.
Sales Experience
Customers reported a smooth and enjoyable car-buying process, with staff being knowledgeable, patient, and not pushy, particularly noting the efforts of salespeople like Edwin and Rose.
Service Quality
The service department received mixed feedback; while some praised the efficiency and communication, others reported issues with responsiveness and service delays.
Overall Satisfaction
Overall, many customers expressed high satisfaction with their experiences at Audi Silver Spring, recommending the dealership for its friendly atmosphere and customer-focused approach.
- YCYvette Calderon5 days ago5.0What can I say about my dearest Rose? She was an absolute beauty to work with. I felt like I had a big sister guiding me through what could have been an otherwise overwhelming and confusing car buying process. She gave me peace of mind! She was patient and answered my many questions over and over again. Have your eye on an Audi? She will get you across the finish line! (Special shout out to Atanas in financing. Thank YOU so much!)
- AGAaron Gunderson6 days ago5.0Take the time and personally thank Dimitra Carey For assisting me with my vehicle today. It feels very refreshing going to an honest dealership as a person recently retired from the dealership game for over 17 years. I can’t say enough great things about this place thank you Dimitra it’s been an absolute pleasure.
- SCSamey CharappNov 7, 20255.0Excellent experience working with Tom Schweiss at MileOne! My car was experiencing some issues, he worked with me to get it picked up and towed to their dealership all the way from Arlington, VA. He was very accommodating and helped give me the best value for the trade-in while also providing great prices for some Audi EVs. Tom was super knowledgeable about the EV differences and benefits, which plugs work etc. We felt like the entire process was smooth sailing, we love our 2024 Audi Q8 E-Tron! Highly Recommend Tom! A++++
- JSJoe SchiavoneNov 3, 20255.0I wanted to share my experience at Audi of Silver Spring. Long story short, I found the perfect Audi for me online and it was at Audi of Silver Spring, so I drove from Rehoboth Beach. I took it for a test drive and the rest was history. My salesman, Tom Schweiss was amazing, as he had answers to my questions and make sure the process moved along considering my drive home. Mike Mazak worked out a great trade in deal for the trade of my Audi A5. The final step was with Tim Ngeyen in Finance and he was awesome. He explained everything and kept this process moving along as well. All while this was being completed, the new car was prepped and ready for the drive home. Not much else can be said except that I would recommend them again in a heartbeat! You have such a happy customer here!!
- BBbr t (BRT356)Nov 3, 20255.0When it comes to servicing and maintaining our Audi, Dimitra Carey (Audi Exclusive Service Consultant) consistently provides us with expert service advice. Ms. Carey thoroughly reviews our records and explains our cars’ present and future service needs when we drop off our car. She is always present when we pick up our car, ready to address any question we might have. Ms. Carey combines the best qualities of professionalism, genuine care for her customers, and friendliness. We have the upmost confidence that the service performed on our Audi S4 will meet (but usually) or exceed our expectations. Thanks to Dimitra and everyone in Audi of Silver Spring, it always does!
Frequently Asked Questions About Audi Silver Spring
What services does Audi Silver Spring offer?
Audi Silver Spring offers new and pre-owned Audi vehicle sales, Audi lease options, trade-in deals, and service appointments including oil changes and repairs.
What are the operating hours of Audi Silver Spring?
Audi Silver Spring is open Monday through Friday from 7:30 AM to 8:00 PM, Saturday from 8:00 AM to 6:00 PM, and closed on Sundays except the last Sunday of every month when it is open from 12 PM to 5 PM.
Where is Audi Silver Spring located?
Audi Silver Spring is located at 3151 Automobile Boulevard, Silver Spring, MD 20904, USA.
Is Audi Silver Spring accessible for customers using wheelchairs?
Yes, Audi Silver Spring has wheelchair accessible entrance, seating, and restrooms to accommodate customers with disabilities.
How can I schedule a service appointment at Audi Silver Spring?
You can schedule a service appointment through their website at https://www.audisilverspring.com/schedule-service.htm or by contacting their main phone at +1 888-841-8024.
Does Audi Silver Spring accept trade-ins?
Yes, Audi Silver Spring offers trade-in services and you can get more for your trade-in vehicle when you choose them.
What is the contact number to message Audi Silver Spring via SMS?
You can send SMS messages to Audi Silver Spring at +1 866-936-6001 for inquiries.
Are there other car dealerships near Audi Silver Spring?
Yes, nearby dealerships include Herb Gordon Subaru, MileOne INEOS Grenadier, Porsche Silver Spring Retail Parts, and BMW of Silver Spring, among others, providing a variety of automotive options close to Audi Silver Spring.
What nearby services can customers use while visiting Audi Silver Spring?
Customers can use nearby facilities such as Enterprise Rent-A-Car for rental needs, Autopark Carwash for vehicle cleaning, and Film Clinic Plus for car window tinting and glass services.
Are there medical or community services near Audi Silver Spring that patrons might want to know about?
Yes, nearby are the Eastern Montgomery Regional Services Center, Sheppard Pratt - Neighborhood Safety Net East County Regional Services Center, and MobileMed Mobile Medical Care which offer various community and medical services.