Brand Certified
Advance Auto Parts
3.6(269 reviews)
Certified by Advance Auto Parts • Mar 01, 2026
Business Details
13847 Outlet Dr, Silver Spring, MD
20904, United States
Certified by Advance Auto Parts • Mar 01, 2026
(301) 890-7292
Certified by Advance Auto Parts • Mar 01, 2026
https://stores.advanceautoparts.com/md/silver-spring/13847-outlet-dr
Certified by Advance Auto Parts • Mar 01, 2026
About
Certified by Advance Auto Parts • Mar 01, 2026
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 13847 Outlet Dr in Silver Spring offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Advance Rewards, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Certified by Advance Auto Parts • Mar 01, 2026
Hours
Certified by Advance Auto Parts • Mar 01, 2026
Reviews
3.6
269 reviews
5 stars
122
4 stars
45
3 stars
25
2 stars
16
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some employees praised for their helpfulness and professionalism, while others, particularly managers, received criticism for rudeness and poor service.
Product Knowledge
Several customers noted that some employees demonstrated strong product knowledge, while others provided incorrect information, leading to frustration.
Store Environment
Customers reported issues with cleanliness and organization in the store, including unpleasant odors and crowded aisles.
Return Policy
Many customers expressed dissatisfaction with the return policy, particularly regarding electrical items and opened packages.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences with specific employees who went above and beyond to assist.
- FLfabiola llanosJan 29, 20265.0I can't say enough good things about Curtis' helping my mother with replacing and changing her battery while the store was short staffed and busy after the weekend snow storm. Working in customer service I know it's no easy feat and he was personable, helpful, and efficient getting the job done. If he isn't already a manager, I would highly suggest promoting him and could see your reviews improve over time. Good work is VERY hard to find nowadays.
- LRLina RJan 27, 20261.0The guy who answers the phone never wants to help, give information or any service whatsoever. Extremely terrible customer service. Got the help and parts I needed at a different branch 40mins out, with great customer service. This location sucks.
- EBezra bekeleJan 10, 20261.0“On January 9 Friday 2026 afternoon I am trying to buy some part I am so frustrated The employee raised their voice and refused to answer my question I never seen rude guy in customer service position at all I never go back again!!!!!!
- NKNeffe KeitazuluJan 9, 20265.0Employee Koffe did a great job assisting me and changing my battery. He went above and beyond and deserves to be recognized
- OYOzgur kaya YaziciDec 30, 20251.0One of employee is very rude. He give me wrong part and when I return, he Didn’t pay me full and he was High on smoke store smelling weed Very bad experience
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What services does Advance Auto Parts in Silver Spring offer for car batteries?
We offer free battery installation with purchase, free battery testing and recycling, and sell replacement batteries. Exclusions may apply.
Can Advance Auto Parts recycle used motor oil?
Yes, we recycle used motor oil for free. Exclusions may apply.
Does Advance Auto Parts install windshield wipers purchased at the store?
Yes, we provide free windshield wiper installation with purchase. Exclusions may apply.
Can I get my car's check engine light scanned at Advance Auto Parts?
Yes, our Team Members will scan engine codes for free. Exclusions may apply.
What are the store hours for Advance Auto Parts at 13847 Outlet Dr?
We are open Monday through Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
What payment options are accepted at Advance Auto Parts in Silver Spring?
We accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Advance Auto Parts offer curbside pickup services?
Yes, curbside pickup is available at our Silver Spring location.
Are there any places to eat near Advance Auto Parts at 13847 Outlet Dr?
Nearby dining options include Yoyo Cafe & Sports Bar, Dovis Best Restaurant and Bar, Cyndy's Seafood, Starbucks, Subway, Elsi Ethiopian Restaurant and Bar, and MINA'S GRILL & KABAB, perfect spots to visit before or after your auto parts shopping.
Are there any discount or clothing stores near the Silver Spring Advance Auto Parts?
Yes, nearby retail options include Dollar Tree, Ross Dress for Less, Rainbow Shops, and Family Dollar for your discount and clothing needs.
What nearby services can complement my visit to Advance Auto Parts?
Near our store, you'll find services like KeyMe Locksmiths for key needs, Briggs Chaney Walk-In Clinic for health care, and Salon Plaza for beauty and grooming.
Brand Certified Facts from Advance Auto Parts
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Certified March 01, 2026Yext Knowledge Graph
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