AutoZone Auto Parts

3.9
311 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Ritchie Hwy in Severna Park, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Severna Park, MD or call us at (410) 544-1514.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
490 Ritchie Hwy, Severna Park, MD
21146, United States

Hours

Reviews

3.9
311 reviews
5 stars
168
4 stars
58
3 stars
29
2 stars
11
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with their needs.

Staff Attitude

While most reviews highlighted friendly and positive interactions, there were instances of unprofessional behavior and rudeness from some employees.

Product Availability

Customers appreciated the store's good inventory and ability to find the parts they needed, although some reported issues with stock and delivery.

Mixed Experiences

Overall, experiences varied significantly, with many customers expressing satisfaction while others reported poor service and unhelpful staff.
  • DI
    Donald Ingram
    Dec 12, 2025
    5.0
    Simple transaction. Staff had a very positive vibe. They were super helpful and attentive.
  • NM
    Nick Marino
    Dec 11, 2025
    5.0
    My wife’s SUV needed a battery. It’s dark and bitter cold. We get her vehicle jump started and take it to Auto Zone on Ritchie Highway. Fortunately we met “Kenny” who was working behind the counter at the time. He took charge and not only had the right battery at the right price, but he went out and installed it! Installing this battery wasn’t easy as it was tucked near the firewall under layers of molded hard plastic. Auto Zone is very fortunate to have an employee like Kenny who goes the extra mile when most others wouldn’t. He turned a tough situation around. Thank you Kenny.
  • SH
    Scott Harris
    Nov 14, 2025
    4.0
    Quick, professional,and friendly service. Knew what I really needed vs what I thought I needed. Knowledgeable about their products. Knowledgeable about ODBII codes and usual repairs to resolve issues.
  • JB
    James Buck
    Oct 26, 2025
    5.0
    Alyssa…was extremely helpful and provided excellent customer service. Without hesitation she answered all of my questions and even assisted me with putting on the windshield wiper. I applaud her above and beyond customer service.
  • GS
    Gg S
    Oct 18, 2025
    1.0
    Terrible place white lady is rude with attitude

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Severna Park?

AutoZone Auto Parts in Severna Park is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery options?

Yes, this location offers in-store pickup, curbside pickup, and same-day delivery services.