Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Salisbury.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
1001 North Salisbury Blvd., Salisbury, MD
21801, United States
Hours
Reviews
4.4
324 reviews
5 stars
238
4 stars
41
3 stars
9
2 stars
9
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their willingness to explain services and provide assistance.
Efficiency
The business is noted for its quick service, with many customers reporting being in and out in under 20 minutes.
Concerns with Upcharges
Several reviews mentioned concerns about being upsold on services and feeling pressured to pay for additional services that were not necessary.
Quality Control Issues
There were multiple complaints regarding service quality, including improper checks on fluids and parts, leading to dissatisfaction and distrust among some customers.
Mixed Experiences
While many customers had positive experiences, there were significant negative reviews regarding specific incidents that led to a lack of trust in the service provided.
- FAFafa AmourrJan 3, 20265.0I love going there. The staff are very friendly and helpful and explain everything to me. If there’s anything that needs to be changed to give me recommendation of where to go to get that change which I really love since I don’t really know how to buy cars I just drive mine LOL.
- MHMike HawkDec 17, 20252.0I hope this isn’t too long but I’m including everything. 2006 corvette. I usually come here for oil changes when I don’t have time to do them myself. They do a good job and the employees are always kind and helpful. Last time I was here a few weeks ago for an oil change they recommended my differential oil change too. It was due and I agreed. Afterwards, when making slow tight turns or backing in to a parking spot my differential felt like it was slipping badly. I emailed valvoline customer service online and let them know. I figured it’s likely either low oil amount or the oil didn’t have the right additive amount or something, the usual suspects in this situation. I got a call from the store location that I visited and they were polite but very defensive. They swore up and down they used the correct oil listed to use and it was filled all the way. I said that’s fine and I’m not accusing anyone of anything but after getting the service done I’m having an issue. I was told I could come back and they will prove to me it was filled all the way, very defensive. I said if it’s filled all the way that’s good but my car is still having this issue. All I cared about is fixing the problem and all they cared about was not getting blamed for doing anything wrong. Not good customer service. I said I’ll just go somewhere else and get it re done. I called valvoline customer service and requested a refund since I’ll have to go somewhere else to get the job done again. Still haven’t received an email back from them after a few days, just an another call from the store but I’m not looking to have the same conversation over again. I contacted GM. GM told me I need to use 88900330 limited slip oil additive on top of the synthetic oil and to do little slow figure eights in the parking lot afterwards to work the additive in. Valvoline doesn’t give their techs this information. So now I don’t know if I want to come back. Instead of working with me to fix the problem, which was all I cared about, I was met with “well we didn’t do anything wrong”.. even though I never said they did. They’ve made it weird now lol. These are nice employees working here and 99 times out of 100 I doubt you will have any issues. I will continue to recommend this place. However the 1 time you do have an issue they might not help you fix the problem that originated at their shop. Would still love that refund lol y'all have my main contact email
- GGGhostNov 29, 20255.0I came and got an oil change and the Shay and Jesus really did a great and helped me a lot
- TBtierra brickousNov 29, 20255.0Shay and Jesus did a excellent job with my vehicle. Their professionalism was excellent.
- KSKaren SmileyNov 27, 20255.0Very fast service. Nice fellas but the company will try go nickel and dime you to death. Even with a $12 coupon my oil change was still like almost 90$ on a Chevy Equinox
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in Salisbury offer?
Valvoline Instant Oil Change provides quick, preventive vehicle maintenance services including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all vehicle types.
What are the operating hours of Valvoline Instant Oil Change in Salisbury?
The location is open Monday through Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays like November 27 and December 25, 2025.
Do I need an appointment to get an oil change at this Valvoline Instant Oil Change?
No appointment is required for services at this Valvoline Instant Oil Change location. They accept walk-ins for convenience.
What payment methods are accepted at Valvoline Instant Oil Change in Salisbury?
They accept multiple payment methods including debit cards, credit cards, and mobile NFC payments for customer convenience.
Where is Valvoline Instant Oil Change located in Salisbury?
It is located at 1001 North Salisbury Blvd., Salisbury, MD 21801, USA.
Does Valvoline Instant Oil Change provide services beyond oil changes?
Yes, they also offer auto repair services including car battery store, auto air conditioning service, oil lube and filter service, and general car repair and maintenance.
Are there any convenience stores nearby Valvoline Instant Oil Change?
Yes, Food Mart is a nearby convenience store and gas station located close to Valvoline Instant Oil Change, making it convenient for customers to pick up essentials along with vehicle maintenance.
What restaurants are near Valvoline Instant Oil Change for a meal before or after my visit?
Near Valvoline Instant Oil Change, you can find Panda Kitchen Asian Cuisine, Ponzetti's Pizza & Subs, Sub Runners, and Hunan Delight, offering a variety of food options for a meal before or after your vehicle service.
Are there any automotive-related businesses near Valvoline Instant Oil Change in Salisbury?
Yes, Precision Tune Auto Care, Meineke Car Care Center, Intoxalock, and Harman Motors are nearby automotive businesses that provide repair, maintenance, and car sales services.
How can I contact Valvoline Instant Oil Change in Salisbury?
You can contact them by phone at +1 410-548-2004 or the alternate number +1 800-327-8242. They also have an online presence through their website and Facebook page for further inquiries.