Business Details
About
Kia DealerCar DealerTire ShopBrake ShopUsed Car DealerAuto Parts StoreAuto Repair ShopTransmission ShopOil Change Service StationCar Inspection Station
Pohanka Kia is one of the newest dealerships in the Pohanka of Salisbury family! Everybody rides at Pohanka Kia in Salisbury, MD. We have a huge selection of New and Certified Pre-Owned Kia's and top-rated Service & Parts departments!
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Pohanka Kia of Salisbury
1911 N Salisbury Blvd, Salisbury, MD
21801-3334, United States
Hours
Reviews
4.8
1,385 reviews
5 stars
1,235
4 stars
81
3 stars14
2 stars10
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and professional staff, highlighting specific employees like Troy, Drew, and Lynn for their exceptional service.
Sales Experience
Many customers reported positive experiences during the car buying process, noting the helpfulness and transparency of the sales team.
Service Efficiency
While some customers experienced long wait times for service, many others appreciated the quick turnaround and timely communication regarding their vehicle repairs.
Communication Issues
Several reviews mentioned difficulties in communication, particularly regarding service appointments and follow-ups, indicating a need for improvement in this area.
Mixed Experiences
While many customers had great experiences, a few reported negative interactions, particularly related to sales tactics and service delays.
- KBKIRBY BRYSONNov 17, 20255.0Great experience. Started with Kevin and finalized the deal with Joe. Great team to work with and Joe went out of his way to get the deal done.
- BLBob LuckettNov 11, 20255.0Mike Culver was simply the best. He met every need we had with professional and friendly care. The entire Pohanka staff was excellent
- MBMsHoney BeeNov 11, 20255.0The assistance I got from the representative Shane inside was AWESOME! However, the shuttle driver was a bit distasteful..Besides that, it wasn't a lengthy experience considering that it was quite a few customers in the service center today. Everything was done swiftly and thoroughly and I appreciated that.
- BCBill CNov 2, 20255.0Purchased a 2026 vehicle here past September Our salesperson Will M was both knowledgeable and professional. I do not have any complaints and would recommend that if you are in the market for a vehicle stop in this dealership.
- JTJeannette TrimperOct 27, 20255.0I switched to Pohanka after catching another local KIA dealership (from whom I bought my car) in a huge lie, and now I will never go anywhere else but Pohanka! Troy was an absolute delight to work with. He went above and beyond, to make sure I had a good experience. I also like that they shared video of their findings while working on my car.
Frequently Asked Questions About Pohanka Kia of Salisbury
What are the operating hours of Pohanka Kia of Salisbury?
Pohanka Kia of Salisbury is open Monday through Friday from 7:00 AM to 8:00 PM, Saturdays from 7:30 AM to 6:00 PM, and closed on Sundays.
Where is Pohanka Kia of Salisbury located?
Pohanka Kia of Salisbury is located at 1911 N Salisbury Blvd, Salisbury, MD 21801-3334, United States.
What types of vehicles does Pohanka Kia of Salisbury offer?
They offer a large selection of new and certified pre-owned Kia vehicles.
Does Pohanka Kia of Salisbury provide vehicle service and repairs?
Yes, they have highly rated service and parts departments that offer vehicle service and repair.
What payment methods are accepted at Pohanka Kia of Salisbury?
They accept payments via credit card, debit card, mobile NFC, and paychecks.
Is Pohanka Kia of Salisbury wheelchair accessible?
Yes, the facility has wheelchair accessible seating and restrooms.
Does Pohanka Kia of Salisbury offer additional automotive services like car washes or rentals?
Yes, they offer car wash services and car rentals on-site.
Which nearby car dealerships can I visit around Pohanka Kia of Salisbury?
Nearby car dealerships include Safford Used Cars, Lincoln of Salisbury, Sherwood Kia of Salisbury, Pohanka Ford of Salisbury, and Pohanka Chrysler Dodge Jeep Ram of Salisbury.
Are there any nearby automotive service centers near Pohanka Kia of Salisbury?
Yes, several nearby automotive repair centers include Pohanka CDJR of Salisbury Service Center, Sherwood Collision Center, Meineke Car Care Center, and Quick Lane Tire & Auto Center.
What nearby amenities can I visit when I come to Pohanka Kia of Salisbury?
Nearby amenities include Victoria's Secret & PINK for shopping, Bath & Body Works for beauty products, Donut Connection for snacks, and PNC bank for financial services.