Enterprise Rent-A-Car

Reviews

• KA

  karen messick atkins

  4 days ago
  4.0
  Renting was easy and my deposit returned without any problems. The only issue was that I rented the 15 passenger van for a senior citizen trip and glad that I discovered before the trip we needed something for the seniors to be able to get into the van. It is a very high climb even for younger people. So I took my small kitchen step ladder and it worked perfectly. I was able to store it in the back. I would also only recommend no more than 13 adults as 15 would be cramped. Other than that. No problems , easy to drive and we had a great time.
• JJ

  Joshua

  5 days ago
  1.0
  Rented a car here for a trip got there and I was offered a dirty car outside was never washed had bird crap and marks all over it the inside was trashed stuff all over the seats dirty carpet and marks all over the inside of the car and the car smelled like weed and cigarettes. The girl that helped us just shrugged it off like it wasn’t a big deal If I’m paying $800 including the deposit I should get a clean good smelling car. I would have asked to be put into something else but they had no other cars. It was only when we came back that they said it could have been cleaned out well your previous employee didn’t offer that basically told us deal with it and they have a detailer there that cleans cars when they come back in so why wasn’t this one done? So if you want a trashed interior car that smells like weed and cigarettes come here. Otherwise go down the street and go to hertz. Only reason I had to use enterprise is because my corporate discount through my job only applies at enterprise. Next time I’ll just pay without a discount at hertz. You shouldn’t be renting out cars that smell like heavy weed and cigarette smoke to anyone if you can’t get the smell out retire the car and send it somewhere.
• CM

  Clay Morgan

  Oct 30, 2025
  5.0
  From the online placing the order to picking up the car at the local enterprise to checking it back in after having it for a week. All went smooth. Great communication. I only wish I had sold the options for the insurance before.I got there to do my check in, but they took good care of that.When I got there
• RH

  Rob Hardy

  Oct 21, 2025
  2.0
  It sucks that enterprise pretty much has a monopoly. Staff is certainly friendly enough, but I seldom get the type/class of car I reserve and they are NEVER clean.
• NC

  New Life Change

  Oct 20, 2025
  1.0
  I paid a deposit for a trip ahead of time. Made a reservation at Enterprise North Salisbury Blvd for a car. Received a conformation email from enterprise and was told the day before that I will NOT be getting a car. I called and spoke with Daniel and he responded saying there’s nothing they can do about the situation. No discount,no free car , and no customer service. Would humans treat or like for others to treat there family like this. We wouldn’t , so we shouldn’t. I am sharing this information so other people will know there is a possibility you will reserve a car at ENTERPRISE and 24 hours before your trip be told we NO LONGER HAVE A CAR FOR YOU! I’ll try another time hopefully I’ll get a car.

Frequently Asked Questions About Enterprise Rent-A-Car