Business Details
About
Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationNational Tire & Battery
National Tire & Battery is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, NTB delivers trusted service and value. Come visit us at a National Tire & Battery in Rockville today.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- RestroomAvailable
Location
Hours
Reviews
4.5
1,084 reviews
5 stars
931
4 stars
24
3 stars13
2 stars13
1 star
103
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sophie received numerous positive mentions for her excellent customer service, with many customers expressing appreciation for her helpfulness and professionalism.
Mixed Experiences
While many customers praised the service, there were significant complaints regarding management and service quality, particularly related to mistakes with tire sizes and poor handling of customer issues.
Efficiency
Several reviews highlighted the quick and efficient service provided by the staff, with many customers noting they were in and out in a timely manner.
Trust Issues
Some customers expressed concerns about trust and transparency, citing experiences where they felt taken advantage of or misled regarding pricing and service quality.
- JPJulia PhyoeDec 27, 20255.0Had a flat. William did an amazing job explaining things very thoroughly when I didnt know which tire to choose and what other services were needed. Everything down to the receipt was transparent and clear. Called when done as well. A+
- MJMalik JafferDec 26, 20255.0Had a problem with my tires had a call into the staff.The staff had great feedback for me on the phone, and when I brought it in the customer service and the reception and willingness to help us excellent.I really appreciated the entire team here.They got my stuff done quickly.Efficiently and was very professional.I would definitely come back here again.
- EBEmanuelle BianchiniDec 24, 20251.0This place takes advantage of women and people who don’t know about general Auto repair. if you don’t catch their mistakes they will let you drive out with your vehicle in unsafe conditions. There are so many more trusted auto shops in the rockville area than this one and recommend that you look into them before you decide to bring your vehicle here!
- OROmar RamirezDec 24, 20251.0Sophie has very bad customer service skills. Be very careful with this shop as they put the wrong size tires on my car, I wouldn’t recommend coming to this location or any NTB in General. This company has recently been acquired by Mavis which is now this company’s 3rd change in ownership in the last 10 years.
- APAnn & Tom PeffDec 20, 20251.0Stopped in when I noticed a tire warning on my dashboard I said I needed to get some air in my tire and check the pressure I waited about 5 min for a lady to come out to see me at the front desk She said I needed to leave the car and they could help me in an hour !! I told her I was on the road traveling and could not leave the car I said I only needed an air hose and could fill it myself She said they were too busy to let me do this and my only option was to leave the car I have never had a tire place tell me they were too busy to check my tire for air Suggest you avoid this place !!!
Frequently Asked Questions About NTB-National Tire & Battery
What types of automotive services does NTB-National Tire & Battery offer?
NTB offers tire sales, brake services, wheel alignments, oil changes, battery replacements, suspension, and exhaust repairs.
What are the operating hours for NTB-National Tire & Battery in Rockville?
The store is open Monday to Wednesday and Friday from 8:00 AM to 6:00 PM, Thursday until 8:30 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Does NTB-National Tire & Battery provide wheelchair accessible facilities?
Yes, NTB has both a wheelchair accessible entrance and restroom facilities.
Can I pay with debit cards or checks at NTB-National Tire & Battery?
Yes, NTB accepts payment via debit cards and checks. They do not require cash only payments.
Does NTB-National Tire & Battery have certified mechanics on site?
Yes, there are certified mechanics available to perform auto repairs and services at NTB.
Where is NTB-National Tire & Battery located in Rockville?
NTB is located at 379 Hungerford Dr, Rockville, MD 20850, USA.
How can I make a reservation or appointment at NTB-National Tire & Battery?
You can make a reservation through their website at https://www.mavis.com/locations/rockville-hungerford-dr-md/
Are there other tire or auto service shops near NTB-National Tire & Battery in Rockville?
Yes, nearby tire and auto shops include Merchant's Tire & Auto Centers, Cal Auto Body Repair, CAR ONE Autocare, California Auto Body Repair, and All Tune & Lube.
What financial services are available near NTB-National Tire & Battery?
Nearby financial services include PNC and Capital One Bank branches with ATMs to help manage your finances during your visit.
What nearby amenities can I visit before or after my service appointment at NTB-National Tire & Battery?
You can visit CVS Pharmacy for any health and personal needs or enjoy a meal at nearby Asian restaurants like Peter Chang or KungFu Kitchen.