Business Details
About
Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Mr. Tire Auto Service Centers
15119 Frederick Road, Rockville, MD
20850, United States
Hours
Reviews
4.2
579 reviews
5 stars
421
4 stars
49
3 stars
9
2 stars
13
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Mario and Justin for their exceptional service.
Service Speed
Several reviews noted quick service, especially for urgent repairs like tire replacements and flat fixes.
Communication Issues
Multiple customers reported problems with inconsistent communication regarding services and pricing, leading to frustration and dissatisfaction.
Pricing Concerns
There were complaints about hidden fees and high prices, with some customers feeling they were upsold unnecessary services.
Mixed Experiences
While many had positive experiences, there were also significant complaints about unprofessional behavior and dishonesty from some staff members.
- JJJerrod3 days ago4.0Everything went well except my vehicle didn't fit in there bay and they didn't have sockets that fit my vehicle and one loud mouth interuptive employee that I had not spoke too just butted in
- RJRochelle JonesDec 24, 20255.0From start to finish this is absolutely the best customer service I have ever experienced. The employees are very kind, enthusiast to help and very knowledgeable. This will be my go to shop for my car now.
- HHHexingDec 22, 20252.0Came for oil change and took 2.5 hours. I was about 15 minutes late for my appointment, long wait and very expensive to get an oil change. I could've got to the dealer for this service. Sorry to say, I'm not coming back.
- TDTim DelisiDec 18, 20255.0I had a blowout on the highway and desperately needed my tire replaced to make appointments the next day. The team here not only had multiple options to pick from, but were able to get me back on the road by the end of the day. Very kind staff at the counter and the shop guys squeezed me in and saved the day. Great job team!!
- TSTerri SchumannDec 15, 20255.0You know that terrible feeling when you come back to the metro garage and find your car with a flat tire? That’s what happened to me and I took it to Mr. Tire for help. They not only put on new tires for me—which I needed—they replaced my brakes and rotors which I also needed, and the whole thing was a very reasonable price. Every person there is honest, straightforward, funny and smart. They do not upsell you, they help you solve your problems. It’s the kind of place that by the time you’re done you are glad you got that flat tire in the first place because now all your car issues have been solved, in less than a day. I love Mr. tire!
Frequently Asked Questions About Mr. Tire Auto Service Centers
What services does Mr. Tire Auto Service Centers offer?
Mr. Tire Auto Service Centers provides comprehensive auto maintenance and repair services, including vehicle inspections, installations, repairs, roadside assistance, towing, and check engine services. They also specialize in tire changes with top-quality brands.
What tire brands are available at Mr. Tire Auto Service Centers?
Mr. Tire offers tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours of Mr. Tire Auto Service Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturdays from 7:30 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM.
Where is Mr. Tire Auto Service Centers located?
The center is located at 15119 Frederick Road, Rockville, MD 20850, USA.
How can I contact Mr. Tire Auto Service Centers in Rockville?
You can reach them by phone at +1 301-762-7627.
Does Mr. Tire Auto Service Centers provide roadside assistance and towing?
Yes, they offer roadside assistance and towing services as part of their automotive care.
Are there other automotive repair services near Mr. Tire in Rockville?
Yes, nearby you can find Jiffy Lube Multicare, Meineke Car Care, Auto Appearance Center, and Grace Towing and Recovery offering various automotive repair and maintenance services.
Is there a convenient rental car service near Mr. Tire for customers who need a car during repairs?
Yes, Enterprise Rent-A-Car and Enterprise Car Sales are nearby, offering rental and car sales services for customer convenience.
What nearby dining options are available around Mr. Tire Auto Service Centers?
Customers can enjoy nearby restaurants such as Subway, Panida Thai & Sushi Bar, A Bite of China, Dunkin', and Papa John's Pizza for various food choices before or after their visit.
Are there any nearby businesses for quick errands while my car is being serviced at Mr. Tire?
Yes, nearby places include UPS Access Point locations for shipping needs, M&T Bank for banking services, The Tile Shop for home decor, and Zadia Furniture Inc for furniture shopping.