Jiffy Lube

4.1
722 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery Store
Jiffy Lube offers fast, quality oil changes performed by trained technicians in ROCKVILLE. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
806 Rockville Pike, Rockville, MD
20852, United States

Hours

Reviews

4.1
722 reviews
5 stars
485
4 stars
85
3 stars
30
2 stars
16
1 star
106

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers praised the quick service, often completing oil changes in under 30 minutes.

Staff Professionalism

Feedback highlighted friendly and courteous staff, although some reviews mentioned instances of unprofessional behavior from specific employees.

Quality of Work

While many customers were satisfied with the service quality, there were complaints about incomplete work and mistakes, such as not tightening oil pan drain plugs.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices for services, feeling they were too high for the quality received.

Customer Experience

Overall, many reviews reflected positive customer experiences, with mentions of helpful staff and a welcoming environment.
  • AS
    Antonio Simoes
    1 day ago
    5.0
    In and out fast enough that my twin 5 year olds didn’t have time to melt down!
  • SB
    SHA B
    2 days ago
    5.0
    Great Customer Service and very Quick every time i come- 806 Rockville Pike is the best jiffy lube
  • DC
    Dan C
    Nov 8, 2025
    5.0
    In and out in 15 minutes. Get there early, it's much easier. Better than Valvoline, the guys at this locations don't push unnecessary services. Don't forget to ask about coupons. With the prices going up (not their fault, so don't shoot the messengers), do your research on discounts. Be advised that not every location accepts the coupons you find. I had a $15 one that was not valid but they gave me a $12 to replace it, which was very nice of them. Onto the next 5,000 miles
  • GB
    Gip Bwok
    Nov 3, 2025
    5.0
    They worked on my car right away, didn't try to sell me any other services, I watched them do some tasks (but it was in the far lane so I couldn't actually see the oil being drained) and it was quick.
  • BW
    Bia Wallace
    Oct 12, 2025
    1.0
    Very bizarre Jiffy Lube experience that I had twice here. Same person. First time I came for an oil change the guy said they were having computer system issues and couldn’t take any customers at this time .(That part was understandable). Then he proceeds to berate his regional manager in front of me about the situation and it made me feel very uncomfortable. Second time, I try on a different day to stop by for a top off this time. Same guy comes up to my car but instead of the super friendly reception I typically receive at all Jiffy Lubes when I pull in, he makes an annoyed face and asks what I need. Typically after telling them what I’m in for, they usually ask me to just put the car in park, leave the keys in the ignition and head on inside to the lobby. This time, this guy made me reverse out of the queue, park to the side and had me pop open the hood. I was taken aback by this experience and let him know my discomfort. He then made condescending comments about how this is the way he’s always done things. He leaves for a moment (I assume to go and get oil) and I’m so uncomfortable by his actions. So I close my hood and let him know I’ve got to go with no explanation. I drove up the road to the Jiffy Lube on Frederick Road and Gude and they greeted me, took the car into the garage and I was out of there in under 7 mins. Crazy experience! Not sure if this gentleman is just having a bad day, but my second experience with him and he’s not very professional. I hope he’s not a manager in any capacity. Will always travel up a little up the road to the other Jiffy Lube.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service