Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Rockville, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our White Flint location today.
Location
Hours
Reviews
4.4
404 reviews
5 stars
304
4 stars
34
3 stars
19
2 stars
7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many customers praised the staff for being friendly, helpful, and professional, although there were some reports of inconsistent service and rude interactions.
Efficiency
Customers frequently noted the quick and smooth rental process, with many appreciating the fast check-in and check-out procedures.
Vehicle Quality
While many reviews highlighted clean and well-maintained vehicles, there were complaints about receiving cars with issues, including mechanical problems and cleanliness.
Reservation Issues
Several customers reported problems with reservations, including unavailability of reserved vehicles and miscommunication regarding charges.
Staff Performance
Specific staff members received commendations for their exceptional service, while a few were criticized for poor communication and customer handling.
- AMalan metzOct 14, 20255.0Consistent great service in a different location
- MAManuel AguilarOct 4, 20255.0I got them through USAA and they were great offering me the ability to leave it at any location and to swap out the car if I did not like it. I drove an Audi Q3 and it was decent enough
- NANatural Dentist AssociatesSep 17, 20251.0this company sucks
- BABeverly AckleySep 11, 20255.0The service by the Enterprise agents has been excellent. I have rented a car due to an auto collision. The team work between them, the collision center, and my insurance agent has been noted and appreciated. I visited 2 locations (Veirs Mill & Gaithersburg); both seemed to be short-staffed with at least 10 people waiting (9-10AM).
- LSL SSep 9, 20255.0Excellent customer service—friendly, professional, and very efficient. The car was clean and ready right away, and return was just as smooth. Highly recommend this Enterprise location for a hassle-free rental experience.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Rockville, MD?
Enterprise Rent-A-Car in Rockville offers a wide range of vehicles including cars, vans, and luxury cars to fit your needs.
What are the rental office hours for Enterprise Rent-A-Car at the White Flint location?
The office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at the Rockville White Flint Enterprise location?
You can reserve your rental car online at https://www.enterprise.com/en/car-rental-locations/us/md/rockville-white-flint-1698.html or by calling +1 301-770-0037.
Does Enterprise Rent-A-Car in Rockville offer any discounts?
Yes, Enterprise Rent-A-Car offers discounts for active military personnel.
What payment options are accepted at Enterprise Rent-A-Car in Rockville?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in Rockville owned by a woman?
Yes, this location is owned by a woman.
Can I get airport pick up service from Enterprise Rent-A-Car in Rockville?
Yes, Enterprise offers airport pick up services at their Rockville location.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car in Rockville?
Nearby places include The Bicycle Place for bike rentals, Pho Hoa Binh for Vietnamese cuisine, and Dream Wizards for video games and hobbies; you can easily visit these spots after picking up your rental car.
Are there other car rental services near Enterprise Rent-A-Car in Rockville?
Yes, nearby car rental agencies include Avis Car Rental and Budget Car Rental, offering additional options for vehicle rentals in the area.
How can nearby public locations help me access Enterprise Rent-A-Car in Rockville?
Since Enterprise Rent-A-Car is located at 11760B Parklawn Dr near places like Western Union and Megamart Rockville, you can use these landmarks to find the rental office easily when visiting the area.