Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Rockville, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pike location today.
Location
Hours
Reviews
4.2
292 reviews
5 stars
210
4 stars
25
3 stars
8
2 stars4
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service from staff, particularly at the Rockville location.
Vehicle Availability
Several reviews indicated issues with vehicle availability, including reservations not being honored and a lack of cars at the location.
Cleanliness
There were mixed reviews regarding the cleanliness of the vehicles, with some customers reporting dirty cars upon pickup.
Efficiency
While many customers appreciated the quick and efficient service, some noted long wait times and difficulty reaching staff by phone.
Professionalism
Some reviews highlighted unprofessional behavior from certain staff members, contrasting with the generally positive experiences reported by others.
- 1N1andOnly NottaNov 10, 20255.0Alex is the best! Fast, easy and super nice..Thank you!
- AJAngela JonesNov 10, 20255.0Assistant Manager went above and beyond to answer every question I had without hesitation. He took the time to explain next steps. He promptly returned me to my vehicle at the repair shop. He was approachable and very professional Thank you!
- RLRandy LafargueNov 2, 20255.0I have rented with Enterprise multiple times and that’s due to the affordable rates, vehicle options and outstanding customer service.
- SJSandrea JohnsonOct 29, 20255.0I want to extend my sincere appreciation to the Enterprise team for their outstanding service and professionalism. The Rockville, MD branch went above and beyond to make my rental experience smooth and stress-free. When I requested a specific vehicle, they accommodated my request with ease and courtesy. When I later experienced a flat tire, one of the team members, Chris, provided exceptional support by FaceTiming me and walking me through how to locate and use the compression kit. His guidance saved me from having to tow the vehicle and truly demonstrated the company’s commitment to customer care. Additionally, when I returned the car to the D.C. (Wharf) location since my personal vehicle is still at the auto shop, Tyreek and his team handled the drop-off with professionalism, kindness, and efficiency. They made the process seamless and even left me and my daughter smiling. Both the Rockville and D.C. (Wharf) teams exemplify what great customer service looks like. I look forward to renting from these locations again. Thank you for setting such a high standard of care and excellence.
- NMNana Akosua MensahOct 15, 20251.0They don’t have cars and will make you waste your time to get to the location and tell you there are no cars. Oh and there aren’t enough people in the office so you have to wait before finding out there are no cars and your reservation means nothing
Frequently Asked Questions About Enterprise Rent-A-Car
What are the operating hours of Enterprise Rent-A-Car in Rockville, MD?
Enterprise Rent-A-Car in Rockville is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Rockville?
Enterprise Rent-A-Car is located at 702 Rockville Pike, Rockville, MD 20852, USA.
What types of vehicles can I rent at Enterprise Rent-A-Car in Rockville?
Enterprise offers a wide range of vehicles including standard rental cars, vans, luxury cars, and auto rentals to suit your needs.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Rockville?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/md/rockville-pike-1674.html?mcid=yext:245709.
What payment methods are accepted at Enterprise Rent-A-Car in Rockville?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Does Enterprise Rent-A-Car in Rockville offer any special discounts?
Yes, Enterprise in Rockville offers discounts for active military personnel.
Is there airport pick-up service available at the Enterprise Rent-A-Car Rockville location?
Yes, Enterprise Rent-A-Car Rockville provides airport pick-up services to make your rental experience more convenient.
What nearby places can I visit before or after renting a car at Enterprise Rent-A-Car on Rockville Pike?
Nearby places you might want to visit include Veterans Park for outdoor activities, RushMyPassport in FedEx Office for travel document services, and Hangry Joe's Hot Chicken & Wings for a quick meal.
Are there any nearby automotive services near Enterprise Rent-A-Car in Rockville?
Yes, you can visit Mr. Tire Auto Service Centers for tire and automotive services close to Enterprise Rent-A-Car.
Can I find printing and shipping services near Enterprise Rent-A-Car in Rockville?
Yes, FedEx Office Print & Ship Center is nearby and offers printing and shipping services for your convenience.