Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Rockville #5108 in Rockville, MD is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rockville, MD or call us at (301) 354-1388.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
362 reviews
5 stars
263
4 stars
46
3 stars
9
2 stars
8
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as helpful and knowledgeable, while others were reported as rude or unhelpful.
Staff Performance
Several reviews highlight specific employees for their exceptional service, while others mention a lack of assistance or attention from staff.
Parking Issues
Multiple customers expressed frustration regarding towing policies and parking management at the location, indicating a need for better communication and customer consideration.
Product Availability
Customers generally found the store well-stocked with parts and tools, although there were instances of items being unavailable or difficulty in locating orders.
Efficiency
Many reviews praised the quick service for battery replacements and other tasks, though some noted delays during busy times.
- LKLiam KellyJan 6, 20265.0This AutoZone on Rockville Pike consistently stands out. While many AutoZone locations can feel slow or unmotivated, this store clearly prioritizes hiring friendly, knowledgeable, and genuinely helpful staff. I shop here multiple times a week, and they are always quick, engaged, and eager to help—whether I’m grabbing parts or asking a technical question. The customer service is consistently solid, which is rare and appreciated. Even after moving farther away, I still go out of my way to come to this AutoZone because I know I’ll get good service every time. Highly recommend this location.
- JJJorge JorgeJan 4, 20261.0Unwelcoming staff. 3 teammates walked past me w/ out as much as a head nod. I completely understand working with the public, especially after the holiday season; teammates are tired. However, scraping the sales floor for gunk, another sweeping the sales floor, taking pic for a possible company visit(or wanting to prep the store for closing (I was there well before closing) & a subpar checkout experience wasn’t the experience I was hoping for.
- AFAlan FosterDec 25, 20255.0Fast service and hard-working employees, thank you!
- CTCéleste TalvardDec 21, 20255.0They changed our battery They were very professional Highly recommend
- SMShirley MurDec 9, 20251.0Do not park your car for any circumstances at this location. Parked on a day that they had little to zero customers and the parking lot was empty. I walked to the store next door and boom car was towed. Please be careful. Was advised that management called the tow truck, ease up on people , it’s not that serious. Disappointed with this location
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in Rockville, MD?
AutoZone Auto Parts in Rockville is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts in Rockville offer in-store pickup?
Yes, AutoZone Rockville offers in-store pickup for your convenience.
Is same-day delivery available at AutoZone Rockville?
Yes, AutoZone Rockville provides same-day delivery services.
What brands of automotive parts are available at AutoZone Rockville?
AutoZone Rockville carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Auto Parts in Rockville?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Rockville.
How can I contact AutoZone Auto Parts in Rockville for customer service?
You can reach AutoZone Rockville at (301) 354-1388 or via email at customer.service@autozone.com.
Where is AutoZone Rockville located?
AutoZone Rockville is located at 824 Rockville Pike, Rockville, MD 20852, United States.
Are there any nearby grocery stores close to AutoZone Rockville?
Yes, nearby grocery stores include EuroMart of Rockville and Giant, great options to visit before or after shopping for auto parts.
What dining options are near AutoZone Rockville?
Nearby dining options include McDonald's, Pho Nom Nom (Vietnamese restaurant), East Pearl Restaurant (Chinese), Pizza Hut, and several bubble tea cafes like Cuppa Tea Rockville and TeaDo X Mochinut.
Are there any automotive dealers or car-related services near AutoZone Rockville?
Yes, nearby automotive dealers and services include Florcita Cars, Drivewithjosh, Ourisman Chevrolet of Rockville, and Cars And Trucks For Sale, useful if you are shopping for or servicing a vehicle.