Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Rockville #5108 in Rockville, MD is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Rockville, MD or call us at (301) 354-1388.
I frequent AutoZone locations all over the DMV for my mobile automotive work and usually have solid experiences, but my visit to the Rockville, MD store was extremely disappointing.
The commercial account manager I dealt with was unnecessarily rude and condescending. When I asked a simple question about tax on an item, I was met with comments like “What, you don’t know what you need?” and “You’ve never done taxes before?”—which was completely unprofessional. When I tried to de-escalate the situation, he responded with “I’m not your friend,” in a hostile tone.
I understand everyone can have a rough day, and I’m very patient and respectful with people in customer-facing roles—but this behavior is unacceptable, especially from someone in a management position dealing with commercial customers.
I rely on AutoZone regularly for my business and expect a basic level of professionalism and respect. Unfortunately, this experience fell far short of that.
Good luck to this location!
RG
Rocket Gomez
Feb 12, 2026
1.0
I had a very disappointing experience at AutoZone in Rockville involving two staff members, one named Edgar and another shorter employee whose name I did not catch.
We parked briefly, had a quick lunch nearby, and planned to buy from the store, but our car was towed almost immediately, costing us $170. The two employees came outside, looked directly at our car, and shortly after it was towed, which made us feel targeted.
When we asked about it, the staff were rude, sarcastic, and dismissive. I later saw multiple reviews describing similar towing issues and poor service, which is concerning. If enforcement is consistent, why was our car singled out so quickly?
This experience left us feeling disrespected and discouraged from returning.
CB
Calvin Burkes
Feb 12, 2026
1.0
The Sales Manager Edgar has the worst attitude while talking with clients. Do not use this location they have no working parts knowledge. Please do not go here if you need help with your car! They will sell you the wrong part and not give you credit back either: this location needs a complete management over haul and retraining.
EE
Eric
Feb 8, 2026
1.0
Make sure to pack some extra cash for parking at this location as they will likely tow your car, whether you are a customer or not. This location engages in predatory towing and has for several years. Check the other Google reviews and their Yelp. In my case, they took advantage of limited parking because of the snow storm and obscured signs by snow piles.
AM
Anthony Moore
Feb 3, 2026
5.0
Excellent staff! These sales representatives and managers are very knowledgeable. And they know their stuff! Especially the Commercial parts managers, such O.B. He has helped me plenty of times making the correct parts purchase decisions. I highly recommend this store.
What brands of automotive parts are available at AutoZone Rockville?
AutoZone Rockville carries brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
What types of products can I find at AutoZone Auto Parts in Rockville?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone Rockville.
How can I contact AutoZone Auto Parts in Rockville for customer service?
You can reach AutoZone Rockville at (301) 354-1388 or via email at customer.service@autozone.com.
Where is AutoZone Rockville located?
AutoZone Rockville is located at 824 Rockville Pike, Rockville, MD 20852, United States.
Are there any nearby grocery stores close to AutoZone Rockville?
Yes, nearby grocery stores include EuroMart of Rockville and Giant, great options to visit before or after shopping for auto parts.
What dining options are near AutoZone Rockville?
Nearby dining options include McDonald's, Pho Nom Nom (Vietnamese restaurant), East Pearl Restaurant (Chinese), Pizza Hut, and several bubble tea cafes like Cuppa Tea Rockville and TeaDo X Mochinut.
Are there any automotive dealers or car-related services near AutoZone Rockville?
Yes, nearby automotive dealers and services include Florcita Cars, Drivewithjosh, Ourisman Chevrolet of Rockville, and Cars And Trucks For Sale, useful if you are shopping for or servicing a vehicle.
Brand Certified Facts from AutoZone Auto Parts
This information is certified by AutoZone Auto Parts and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: