Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 15136a Frederick Rd in Rockville offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.9
296 reviews
5 stars
144
4 stars
68
3 stars
26
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and poor service experiences.
Product Availability
Customers appreciate the wide selection of parts available, although some express frustration with stock issues and incorrect pricing.
Staff Knowledge
While some staff members are noted for their expertise and helpfulness, others are criticized for lack of knowledge and motivation.
Store Operations
There are complaints about inconsistent store hours and delays in service, particularly during busy times.
Overall Experience
Overall, experiences vary widely, with some customers having positive interactions while others report significant dissatisfaction.
- LILucas Izquierdo2 days ago1.0Said they couldn’t take my oil because it was too late in the night… it was 6pm.
- AMAustin MeyerNov 21, 20232.0I’ve been here 20+ times in the past few years, and have only bought something once or twice. They almost always waste my time in some way, shape, or form, whether it being they can’t locate the item in stock, don’t bother to check for it, don’t know what I’m talking about, or give me attitude about it. Not every advanced is like this, but this one is. There’s just like a disconnect between this store and their online offerings, and it just seems the employees either never know what I’m talking about, don’t care to understand, or just don’t know enough about cars or automotive parts to help.
- TTTonyJan 5, 20232.0This place is lazy, I went to buy some shop towels. I saw there was a discount. I asked the manager for help, he had a hard time leaving his comfort zone at the cash register when no customers was in the store. After about asking for the 5th time he finally went to check the self for the discount I was requiring. It turns out I had to buy a cleaner to get the discount. I ask where to find the cleaner, he pointed to the area. I went to grab it, he said that's not it. I ask I don't see the same brand can you help me. He stayed at the register, when no customers was in the store. I was the only one, it was 20 minutes to closing. After he wasn't willing to help. I told him never mind and he said thank you. This store is one of the worst I been to. Now I'm buying this from walmart.
- KAKim AlstorkJan 30, 20211.0Acted like they didn't even see me in their store. So I left their store. I saved some money.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What kind of auto parts does Advance Auto Parts in Rockville stock?
Advance Auto Parts stocks new parts and accessories such as batteries, oil filters, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Can Advance Auto Parts install my new car battery?
Yes, they offer free battery installation with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used car batteries and oil?
Yes, the store recycles used motor oil and batteries for free. Exclusions may apply.
What are the store hours for Advance Auto Parts in Rockville?
The store is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Are there any discounts offered at this Advance Auto Parts location?
Yes, a 10% military discount is available for active duty and veteran service members.
What payment options does Advance Auto Parts accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer same-day delivery or pickup options?
Yes, they provide in-store pickup, curbside pickup, and same day delivery services.
How can I get to Advance Auto Parts if I'm visiting Patel Brothers nearby?
Since Patel Brothers is a nearby grocery store, you can easily walk or drive a short distance to Advance Auto Parts at 15136a Frederick Rd, Rockville for your auto needs.
What dining options are available near Advance Auto Parts for a meal after your visit?
Nearby restaurants include Paradise Indian Grill and Inari Sushi, offering Indian and Japanese cuisine options respectively, perfect for a meal after shopping at Advance Auto Parts.
Are there any family activities or schools near Advance Auto Parts in Rockville?
Yes, Kid's First Swim School and British Swim School at Rockville at College Plaza are nearby, ideal if you need to combine your visit with a swim lesson or family activity.