Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Reisterstown area, turn to Safelite AutoGlass . Those in central Reisterstown or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 68 Main St, Safelite AutoGlass Reisterstown repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.9
220 reviews
5 stars
138
4 stars
16
3 stars
8
2 stars
13
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and courtesy of technicians, particularly highlighting individuals like Jake and Lamar for their thorough explanations and quality work.
Communication Issues
Several reviews noted significant problems with communication, including missed appointments, lack of updates, and difficulty reaching customer service.
Scheduling Problems
Customers frequently reported issues with appointment scheduling, including rescheduling without notice and delays in service.
Cleanliness and Care
There were mixed reviews regarding the cleanliness of vehicles post-service, with some customers noting that technicians left debris or did not clean up properly.
Customer Dissatisfaction
A number of reviews expressed frustration with the overall service experience, citing poor customer service, mishandling of repairs, and dissatisfaction with the final results.
- BBbonner2 days ago5.0The staff was friendly and helpful.
- JWJamie Willis4 days ago5.0This is a wonderful location with a fantastic team. They are kind, responsive, and are clearly focused on giving the best customer experience. I had a windshield replacement and needed to come back at a later date for recalibration due to weather and everyone was incredibly easy to work with. Thank you!
- KJKevin JayNov 16, 20255.0Service was great, and the technician was very polite and informative.
- JLJohn lobosNov 7, 20251.0Aquí tienes la traducción al inglés, clara y natural: English Translation: I’m editing this comment again because I explained that since September 24, when they installed my rear window, I filed a warranty claim three days later because the glass has blue stains and is distorted. It seemed like everything was going to be fine, but they kept postponing my appointments. Now, they don’t want to take responsibility. Just so you know, this company is trash. I’ve called customer service so many times, and all they tell me is to wait because the glass is still not available. So I’ve been waiting almost two months, and this is the response I got — they tell me to contact them instead of them reaching out to me and giving me a solution. Terrible service. I do not recommend them I've already lost hope that they'll replace the glass.
- MCMichael CampbellNov 1, 20254.0The service was excellent and on time not there for an hour to replace a windshield
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Reisterstown offer?
Safelite AutoGlass provides auto glass installation and repair, windshield chip and crack repair, windshield replacement, power window repair, and windshield wiper replacement, among other related services.
Where is Safelite AutoGlass located in Reisterstown?
Safelite AutoGlass is located at 68 Main St, Reisterstown, MD 21136, USA.
What are the operating hours of Safelite AutoGlass in Reisterstown?
Safelite AutoGlass is open Monday through Saturday from 8:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer mobile service for windshield repair?
Yes, Safelite AutoGlass provides both in-shop and mobile auto glass repair and replacement services in and around Reisterstown.
Is there a warranty for windshield repairs at Safelite AutoGlass?
Yes, all windshield repairs come with a national lifetime warranty ensuring reliability and safety.
What payment methods are accepted at Safelite AutoGlass?
Safelite AutoGlass accepts American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Safelite AutoGlass require appointments and offer online estimates?
Yes, Safelite AutoGlass requires appointments and offers online estimates for customer convenience.
Which nearby dining options can I visit before or after my appointment at Safelite AutoGlass?
Nearby dining options include Martha & Mary's Restaurant, El Gran Pollo, Chicken Shak, Dunkin', and Baskin-Robbins, providing customers a variety of choices to eat around their visit.
What nearby automotive services are available in Reisterstown close to Safelite AutoGlass?
Nearby automotive services include Pro Care Auto Repair and Reisterstown Car Care Center, which customers can visit for additional vehicle maintenance or repairs.
Are there any community or healthcare facilities near Safelite AutoGlass in Reisterstown?
Yes, BestCare Assisted Living and Sisters Healthcare LLC are nearby, along with community organizations like the Reisterstown Volunteer Fire Company and the Association for Animal Rights, Inc.