Mr. Tire Auto Service Centers

4.7
1535 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
720-A South Main Street, Reisterstown, MD
21136, United States

Hours

Reviews

4.7
1,535 reviews
5 stars
1,400
4 stars
35
3 stars
16
2 stars
10
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing excellent service while others faced significant issues, including incomplete work and poor communication.

Staff Professionalism

Feedback highlighted a mix of friendly and professional staff, but also noted instances of rudeness and unhelpfulness from certain employees.

Timeliness

Many reviews mentioned long wait times and delays in service, with some customers expressing frustration over appointments not being honored.

Communication Issues

Several customers experienced poor communication regarding their service status, leading to confusion and dissatisfaction.

Pricing Concerns

Customers expressed concerns about pricing, with some feeling overcharged for services and others questioning the necessity of recommended repairs.
  • RH
    Rick Harris
    Nov 10, 2025
    5.0
    Had the tires in stock. Tech. Pointed out some items that needed attention Torn boot leaking grease
  • IH
    I Make It Happen
    Nov 7, 2025
    1.0
    We called into the location on the afternoon of 11/6 asking if they performed Maryland State Inspections and was told yes by a Woman. So we made an appointment for 11/7. We brought the vehicle in the evening of 11/6, to drop it off for the following days appointment. Upon arrival we were told by a guy that they don't do Maryland State Inspections (MSI). We told the guy we had called earlier and was told they do Inspections so we made an appointment. They guy was rude in his response saying "Well, we don't fo them so I dont know what to tell you." We said the address of the Mr. Tire we contacted was 720 Reisterstown Rd. He then said, "This isn't 720..." This was the 2nd misinformation provided because we walked out and turned to look on the building to clearly see that the address showed 720 Reisterstown Rd. Do not bring your vehicle to this place because if they have employees representing their brand that will look you right in your eyes, and lie to you, then imagine what they can do to your vehicle. It appeared to be the end of their shift, and maybe they were thinking we wanted them to inspect our vehicle then. But that wasn't the case whatsoever. We made it clear we were simply dropping it off early for the appointment which was scheduled for the following day. We will be reporting this to the state and BBB. I don't know what their deal was. Maybe they didn't want to inspect an electric vehicle (Tesla). But be honest and don't lie to anyone!!! Again, beware of this location and this brand.
  • SM
    Sunny Mong
    Nov 6, 2025
    1.0
    WORST OF THE WORST! INCOMPETENCE AT ITS FINEST! THEY SHOULD BE CHARGED FOR PERFORMING SHODDY WORK ON VEHICLES! CAME IN WITH 4 BRAND NEW TIRES TO REPLACE THE OLD ONES. THIS WILL BE MY 4th TIME UP THERE IN LESS THAN 5 DAYS! FIRST ROUND HELD MY CAR FOR 2 DAYS. LEFT WITH MY CAR SHAKING , THEN WHEEL WEIGHTS WERE MISSING, HAD TO REPLACE AND MOUNT AND BALANCE ALL OVER AGAIN. THEN THEY DAMAGED MY STEM/VALVE AND TRIED TO MAKE ME PAY FOR IT!! THANK GOD THE BOSS STEPPED IT AND HAD THEM COVER IT. NOW THEY STOLE OR MISPLACED MY TIRE SENSOR AND 1 WHEEL LOCK IS MISSING !! SAVE UR SELF AND UR LIFE AND DO NOT COME HERE. IF YOU CARE ABOUT YOUR LIFE AND SAFETY, AVOID THIS PLACE AT ALL COSTS! IM GETTING READY TO FILE WITH THE AG OFFICE AND PURUSE THIS FURTHER.
  • TD
    Tyler Dunahee
    Oct 16, 2025
    1.0
    This place has fallen off a cliff. It was my go to for a long time, but it seems like employees show up late or not at all leading to increased wait times. Store opens at 7:30 and it's currently 8 and there are no techs here. Manager (I'm assuming at the front desk) complained to me about the employees and how they just show up when they want, whether that's 8, 9, or 10. I had made an appointment via phone (which of course goes to an answering service) and they made my sit and wait appt for 8. Apparently I'll be waiting much longer than I thought. Avoid this place like the plague until they can get it together.
  • SW
    Stephan W
    Sep 25, 2025
    1.0
    If you want to spend your hard earned money on professional incompetence, look no further! This place has it all! Seriously, how can one run a business with this level of service? This level of incompetency deserves a medal. A simple tire change is really not that hard. If I had the equipment at home I could watch a YouTube video and do a better job than these "trained" professionals. How do you mount tires backwards? I'm not sure, but you should ask Mr. Tire! They'll certainly do it for ya, even if not requested!

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of automotive services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provides dealer-quality automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services, with a specialization in tire changes.

Which tire brands are available at Mr. Tire Auto Service Centers?

They offer top-quality tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.