Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
11640 Reisterstown Road, Reisterstown, MD
21136, United States
Hours
Reviews
4.4
352 reviews
5 stars
274
4 stars
22
3 stars
9
2 stars5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting the manager Rich Brown for his exceptional service.
Quality of Work
While some customers reported positive experiences with repairs and maintenance, others expressed dissatisfaction with the quality of work, citing issues like improper assessments and overcharging.
Communication Issues
Several reviews mentioned poor communication regarding service updates and appointment confirmations, leading to frustration among customers.
Pricing Concerns
Customers had mixed feelings about pricing, with some feeling overcharged for services, while others appreciated the fair pricing and transparency.
Timeliness
There were complaints about long wait times for service, with some customers experiencing delays despite having appointments.
- SSScuuba Steve4 days ago1.0Worst Exprience EVER!!! Would NOT recommend to anyone! Had to give 1 star just to make post, other they wouldn’t have gotten that!!! Went in to have my brakes inspected, was told that I needed to get new pads & rotors for my car (front & rear). 2 months later started hearing strange grinding sounds. Went back since repairs were still under warranty, was told that they would upgrade and replace free of charge since they did not meet quality standards for shop. Over heard technician bad mouthing me because I brought car back due to noise. Fast forward couple weeks, same strange grinding sound, so I go elsewhere only to find out ( with proof) that car rear was never serviced. Called corporate to make a complaint and request a refund, only to constantly get the run around. Almost 2 months later after making refund request and am still waiting to be issued my refund.
- JAJack AndersonJan 5, 20265.0Very pleasant and helpful Store Manager who helped get us a price reduction on two new rear tires due to the manufacturer’s warranty.
- AJAngela Jean-LouisDec 27, 20251.0On December 27, 2025, around 12:50 PM, I called requesting basic price quotes for brake pads and a serpentine belt but was told they don’t provide pricing over the phone. Other shops had no issue giving quotes, so this felt unreasonable. Based on that experience, I would not recommend the Owings Mills location.
- SSShajuan SimpsonDec 15, 20255.0My mother goes here and recommended the location to me. The staff was super helpful and insightful when I went in to inquire about a tire. They got me in and out pretty quickly even though I didn’t have an appointment. I’ll be sure to go them the next time I run into an issue.
- OROBY ROSEDec 6, 20255.0This shop is a must go to when you really want to experience honesty, trust, and most importantly, exceptional professional work. If you meet Mr. Rich Brown at the front desk, your day will be filled with excitement and savings. Don't take my word for it, just give it a shot you will be glad to act.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of automotive services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services, specializing in tire changes with brands like Goodyear and Cooper.
What are the operating hours of Monro Auto Service and Tire Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 11640 Reisterstown Road, Reisterstown, MD 21136, USA.
Which tire brands does Monro Auto Service and Tire Centers specialize in?
They specialize in tire brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 410-833-3844.
Is there a nearby bank or ATM close to Monro Auto Service and Tire Centers?
Yes, the M&T Bank ATM is located nearby, offering convenient banking and installment loan services for customers visiting the area.
Are there dining options near Monro Auto Service and Tire Centers?
Several restaurants are nearby including Asian Taste One for Pan-Asian cuisine, El Paraiso Restaurant & Bakery for Mexican dishes, and Fuji Yama, a sushi and Japanese seafood restaurant.
What entertainment or snack options are close to Monro Auto Service and Tire Centers?
For a sweet treat or a quick snack, you can visit Rita's Ice Custard Happiness, Rita's Italian Ice, or Funhouse, all located near the service center.
Does Monro Auto Service and Tire Centers have online resources or websites?
Yes, you can visit their location page online at https://locations.monro.com/md/reisterstown/11640-reisterstown-road for more information and updates.
What category of business is Monro Auto Service and Tire Centers classified under?
It is categorized primarily as a Tire Shop specializing in automotive repair and maintenance services.