Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Reisterstown, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Reisterstown location today.
Location
Hours
Reviews
3.8
274 reviews
5 stars
157
4 stars
31
3 stars
12
2 stars
10
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of exceptional and poor customer service experiences, with some staff receiving praise for their professionalism and helpfulness, while others were criticized for rudeness and lack of communication.
Vehicle Availability
Several customers reported issues with vehicle availability, including reservations not being honored and a lack of communication regarding car readiness.
Pricing Concerns
Customers expressed dissatisfaction with pricing, citing high costs and unexpected charges, particularly related to insurance and deposits.
Cleanliness and Maintenance
While some customers noted clean and well-maintained vehicles, others reported receiving cars that were not properly cleaned or had maintenance issues.
Overall Experience
Experiences varied widely, with some customers having positive, seamless rentals while others faced significant frustrations, leading to a lack of trust in the company.
- YBYeliul BoruNov 14, 20255.0Go place will to work with me. Customer service 5
- KLKERRI LESLEYSep 9, 20251.0Overpriced raggedy car that drove like a dump truck. Pre auth hold was for $560 instead of updating it they swiped for the full amount an additional $264. Close to $800 with the deposit for a Mazda for 3 days is crazy. Go to the airport this location is way overpriced!
- EEela216Aug 26, 20251.0BEWARE. I asked for 3 days insurance. Enterprise charged me entire length of rental. Apparently, YOU are supposed to call/come in to cancel insurance, otherwise they keep charging you. That was not communicated to me at the beginning by associate Jackson. I will be fighting this charge.
- IBIlona BarnesAug 24, 20255.0I enjoyed my experience renting a vehicle at Enterprise in Reisterstown MD. Everyone was pleasant from beginning to end. I selected the Jeep Ranger which was totally awesome. This experience I must give 💯%. I felt really special driving this vehicle 🤣🥰 although 2 days it just sat parked. Thank You Enterprise especially Jerome Sheldon.
- THT. HawkinsAug 20, 20255.0Dom and the staff have been great
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Reisterstown, MD?
Enterprise offers a wide range of vehicles including regular cars, vans, and luxury cars to suit your rental needs.
What are the business hours for Enterprise Rent-A-Car in Reisterstown?
The rental office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 2:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Reisterstown?
Enterprise Rent-A-Car is located at 328 Main St, Reisterstown, MD 21136.
How can I make a reservation at the Enterprise Rent-A-Car Reisterstown location?
You can reserve a rental car online at Enterprise's Reisterstown location webpage or by calling their local phone number +1 443-394-3840.
What payment options are accepted at Enterprise Rent-A-Car in Reisterstown?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any discounts or special promotions?
Yes, there are great weekend rates available. You can book these specials through their website's weekend deals page.
Is Enterprise Rent-A-Car in Reisterstown open on Sundays?
No, the Reisterstown location is closed on Sundays.
Are there any nearby dining options if I need a meal before or after renting a car at Enterprise Reisterstown?
Yes, Java Mammas and The Grill at Harryman House are nearby restaurants where you can enjoy a meal.
What nearby attractions can I visit in Reisterstown when I rent a car from Enterprise?
AR Workshop Reisterstown is an amusement park and art gallery nearby, perfect for a fun outing before or after your rental.
Can I find professional services near Enterprise Rent-A-Car in Reisterstown?
Yes, there are several professional services nearby including Steven H Reamer CPA PA, Circle Graphics Inc., and Jason Siegel - NMLS 189048 which provide accounting, graphic design, and mortgage services.