AutoZone Auto Parts

4.1
325 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Liberty Rd in Randallstown, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Randallstown, MD or call us at (410) 521-2638.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
9050 Liberty Rd, Randallstown, MD
21133, United States

Hours

Reviews

4.1
325 reviews
5 stars
177
4 stars
82
3 stars
27
2 stars
13
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude and unprofessional behavior.

Staff Knowledge

Several reviews highlighted a lack of product knowledge among staff, leading to customer frustration.

Product Availability

Customers appreciated the variety of products available, but some experienced issues with stock and order fulfillment.

Store Environment

The store was generally described as clean and well-stocked, although some customers noted unprofessional behavior from employees.

Positive Experiences

Despite negative reviews, many customers shared positive experiences with specific employees who provided excellent service.
  • SL
    Sabrina Lentz
    Nov 16, 2025
    1.0
    I went in to buy a headlight and a new battery for my car and upon purchase Emmanuel M. came outside to assist with the installation. He seemed to be having difficulty removing the old battery, which wasn’t a problem, I was happy not to have to do the job myself. It took about 30 minutes total for the full swap, after which Emmanuel came over to me and said “I had to remove the air box so that goes beyond the free replacement.” I asked how much and I was prepared to go inside and pay the $25 he quoted me and then he asked for cash, or cashapp or Zelle. It was then that I realized he was trying to force me into tipping him for the job. I’ll be honest, it was a chilly, windy day, and I doubt he wanted to be outside for that long so I planned on giving him the $10 bill I had on me but outright telling me that he needed extra money and making it seem like that is normal business practice was outrageous to me and honestly I will probably never be back as a result.
  • AO
    anna obrien
    Sep 15, 2025
    5.0
    Had a great expeeience at Autozone. Dominic Armacost? Was so helpful to me and the person he was training. It was nice to see a manager passing on his knowledge in such a kind, patient way.
  • SO
    Stanley Ononye
    Jun 23, 2025
    4.0
    I was able to get some genuine spare parts for my Toyota Highlander
  • KW
    Karen Wilson
    May 2, 2021
    5.0
    The people was nice and caring to us I like shopping at auto zone
  • LL
    LadySaint
    Apr 23, 2020
    5.0
    This my second time going here. The staff was very helpful. My new store now.

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Randallstown?

The store is open Monday to Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts Randallstown located?

It is located at 9050 Liberty Rd, Randallstown, MD 21133, USA.