AutoZone Auto Parts

4.2
254 reviews

Business Details

2112 Old Snow Hill Rd, Pocomoke City, MD
21851, United States
(443) 437-6006

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
2112 Old Snow Hill Rd, Pocomoke City, MD
21851, United States

Hours

Reviews

4.2
254 reviews
5 stars
155
4 stars
47
3 stars
17
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, many customers praised the helpfulness and friendliness of the staff, though there were notable instances of poor service and rudeness from some employees.

Product Availability

Customers generally found the store to have a good selection of parts in stock, although some experienced issues with receiving incorrect parts.

Mixed Experiences

While many reviews highlighted positive experiences, there were several complaints about specific employees and inconsistent service quality.

Knowledgeable Staff

Several customers appreciated the staff's knowledge and ability to assist with diagnosing vehicle issues.
  • GD
    Gen Di
    Jan 28, 2026
    5.0
    Wonderful for Ato needs! Great customer service very helpful
  • MH
    Marlene H
    Jan 11, 2026
    5.0
    I needed a part for my car. Since I had been here before and had had a great experience then, I came again. These people went so far above and beyond to help figure out what I needed (Opening up packages, etc). In the end they didn’t have the exact part I needed, but gave me the part # and told me where I could find it at one of their competitors. What amazing customer service! I almost never write reviews, but wanted to leave one because of my experience. Highly recommend!!
  • RW
    raymond wilson
    Aug 19, 2025
    3.0
    I like the people that work here for the most part, there is one particular female employee that is always incrediblely rude to me when I come in. I came in to drop off a core battery, she asked me my phone number, I gave it, she asked me if my name was Peter, I jokingly asked why they think my name is peter all of a sudden and she had a very hostile response "thats what it says on the system!", not sure if she is just having a bad day but she makes me feel like she just can't be bothered to help or work.
  • BC
    Brendaa Costansa
    Jun 7, 2020
    1.0
    This lady that worked there was very rude as if she didn’t wanna help me. And she looked like she had a attitude problem.
  • NN
    Nasris
    Mar 10, 2018
    5.0
    Friendly staff

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