Overall, many customers praised the helpfulness and friendliness of the staff, though there were notable instances of poor service and rudeness from some employees.
Product Availability
Customers generally found the store to have a good selection of parts in stock, although some experienced issues with receiving incorrect parts.
Mixed Experiences
While many reviews highlighted positive experiences, there were several complaints about specific employees and inconsistent service quality.
Knowledgeable Staff
Several customers appreciated the staff's knowledge and ability to assist with diagnosing vehicle issues.
MH
Marlene H
2 days ago
5.0
I needed a part for my car. Since I had been here before and had had a great experience then, I came again. These people went so far above and beyond to help figure out what I needed (Opening up packages, etc). In the end they didn’t have the exact part I needed, but gave me the part # and told me where I could find it at one of their competitors. What amazing customer service! I almost never write reviews, but wanted to leave one because of my experience. Highly recommend!!
RW
raymond wilson
Aug 19, 2025
3.0
I like the people that work here for the most part, there is one particular female employee that is always incrediblely rude to me when I come in. I came in to drop off a core battery, she asked me my phone number, I gave it, she asked me if my name was Peter, I jokingly asked why they think my name is peter all of a sudden and she had a very hostile response "thats what it says on the system!", not sure if she is just having a bad day but she makes me feel like she just can't be bothered to help or work.
KG
Kevin Gosik
Jul 20, 2025
5.0
Only one open til 10 on Sat, great helpful service
BC
Brendaa Costansa
Jun 7, 2020
1.0
This lady that worked there was very rude as if she didn’t wanna help me. And she looked like she had a attitude problem.
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Pocomoke City?
AutoZone Auto Parts in Pocomoke City is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 7:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located in Pocomoke City?
It is located at 2112 Old Snow Hill Rd, Pocomoke City, MD 21851, USA.
What types of products are available at AutoZone Auto Parts?
The store offers auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, and more.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
How can I contact AutoZone Auto Parts customer service?
You can reach them by phone at +1 443-437-6006 or toll-free at +1 800-288-6966. You can also email customer.service@autozone.com.
Can I shop AutoZone products online?
Yes, you can shop AutoZone online and choose in-store pickup or delivery. Visit their website at https://www.autozone.com/locations/md/pocomoke-city/2112-old-snow-hill-rd.html for more details.
What nearby dining options are available around AutoZone in Pocomoke City?
Nearby dining options include Taco Bell, KFC, Ruby Tuesday, McDonald's, Lin's Asian Cuisine, Domino's Pizza, Krispy Krunchy Chicken, and Nuevo Leon Mexican Restaurant.
Are there any hotels near AutoZone Auto Parts in Pocomoke City for visitors?
Yes, nearby hotels include Best Western Plus Pocomoke City and Holiday Inn Express Pocomoke City, offering convenient accommodations for visitors.
Where can I find additional automotive supplies or tools near AutoZone?
Nearby you can find Harbor Freight Tools and Harbor Freight, which offer hardware, building supplies, and safety equipment for automotive needs.
What other services or places of interest are near AutoZone in Pocomoke City?
Nearby services include Walmart Pharmacy for prescriptions, Taylor Bank for banking needs, and Newtowne Car Wash for vehicle cleaning. There are also professional services like chiropractic and dental offices nearby.