Business Details
About
Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Hours
Reviews
4.6
1,593 reviews
5 stars
1,381
4 stars
56
3 stars
24
2 stars
25
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and condescending treatment, particularly towards female customers.
Service Efficiency
Customers experienced varied wait times, with some appreciating quick service while others faced long delays despite having appointments.
Pricing Transparency
Many reviews highlighted issues with unexpected charges and lack of clarity regarding pricing, leading to feelings of being overcharged or misled.
Quality of Work
There are concerns about the quality of repairs, with reports of damage to vehicles and dissatisfaction with the work performed, particularly regarding tire installations and inspections.
Overall Experience
While some customers had positive experiences and expressed a desire to return, numerous reviews indicated significant dissatisfaction, leading to a reluctance to recommend the business.
- AMAlexander MacklerDec 19, 20255.0Good peeps everything fixed comfy couch.
- JMJennifer McKeeDec 8, 20255.0The service manager was very helpful and got me in as soon as possible. The prices were fair and the turn around time on the service was very fast!
- BKBradly KingDec 8, 20251.0Will never come back to this store after watching house the little tattoo tough guys at the front talking to older customers. If you don't like your job simple.....quick
- VPVictor ParksDec 1, 20251.0My experience at the store in Pasadena, MD. wasn't good at all. It started with my wife taking it in for an oil change & coming home with an estimate for Brakes, Rotors, Coolant Flush, etc. However the most essential component to making a decision on any of this was missing. The Specs relating to Tread Depth of the Tires, Thickness of the existing Brake Pads & Rotors. When I went there 1 month later to ask about this(because I naturally thought in this day & age perhaps the Specs were saved under my Vehicle's charts) that they may be able to print it out so I could see if it was in fact needed. Nope! I was told I'd have to leave the car to be looked over by their MD State Inspector to get that information. I already bought Akembo Pads from RockAuto.com. I didn't order Rotors because I was willing to bet they could be Turned. $60 difference pr/Rotor as opposed to buying new ones. I was told they don't do that there because their Lathe was busted. So in an effort to get my car in good shape for this Winter, I ordered new Power Stop Rotors from RockAuto.com. This is a Multi Million $ company folks & they won't pay to have their Lathe fixed or replaced to pass savings on to the customer. So after paying $300 for great parts they charged me $300 for my Brake job. Since when does a Brake job cost $300 when you've provided all of the parts? I'm also about to have a friend of mine pull my wheels off to make sure the parts I paid for went on my car & not in the mechanics trunk for his personal use. I also asked about 2 tires & was told that their Nexxen tires were buy 1 get 1 free but was quoted $380 & with an alignment would be &489. I used to work for Mr. Tire about 20 years ago & this is unacceptable. Conmen. It's time to look elsewhere for an honest mechanic. Sounds like an Oxymoron.
- KDKaren DoggendorfNov 28, 20253.0The gentleman at the service counter was friendly and polite. I was having 4 new tires mounted and aligned. I dropped my car off at the 8am appt time and was told it would be about 2 hrs. I called back twice when 2 hrs had passed. Finally, after 5, FIVE HOURS, I finally got my car back. I just think that's ricdiculous when you already have an appointment set-up.
Frequently Asked Questions About Mr. Tire Auto Service Centers
What types of services does Mr. Tire Auto Service Centers offer?
Mr. Tire Auto Service Centers provide dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes.
Which tire brands are available at Mr. Tire Auto Service Centers?
Mr. Tire specializes in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Where is Mr. Tire Auto Service Centers located?
Mr. Tire Auto Service Centers is located at 348 Mountain Road, Pasadena, MD, 21122, USA.
What are the operating hours for Mr. Tire Auto Service Centers?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
How can I contact Mr. Tire Auto Service Centers by phone?
You can reach Mr. Tire Auto Service Centers at +1 410-439-2477.
Are there any nail salons near Mr. Tire Auto Service Centers?
Yes, nearby nail salons include Hollywood Nail 3, Lux Sky Nails, and Hollywood Nails, which customers can visit before or after their auto service appointments.
What dining options are available near Mr. Tire Auto Service Centers?
Nearby dining options include Bella Napoli (Italian restaurant), Eastern Carryout (Chinese and seafood restaurant), Bubbakoo's Burritos (Mexican and vegetarian), Pasta & Vino (Italian and pizza), Dunkin', and Baskin-Robbins for coffee, donuts, and ice cream.
Is there a car wash close to Mr. Tire Auto Service Centers?
Yes, Lighthouse Carwash, which offers car wash and auto detailing services, is located nearby and can complement your vehicle maintenance visit.
Are there fitness or health-related centers near Mr. Tire Auto Service Centers?
Nearby health and fitness places include Snap Fitness gym, 4 Oaks Physical Therapy, and CoreLife nutritionist and weight loss center.
Can customers find retail or specialty stores near Mr. Tire Auto Service Centers?
Yes, nearby retail stores include Dollar Tree for discount shopping, Warhammer hobby shop and toy store, Food Lion supermarket, and Pasadena Market Wine & Spirits for grocery and liquor needs.