Mr. Tire Auto Service Centers

4.6
1580 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
348 Mountain Road, Pasadena, MD
21122, United States

Hours

Reviews

4.6
1,580 reviews
5 stars
1,373
4 stars
56
3 stars
22
2 stars
25
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some customers praised fast and friendly service, while others reported poor experiences and unprofessional behavior.

Pricing Transparency

Customers expressed frustration over unexpected charges and lack of upfront pricing information, leading to feelings of being taken advantage of.

Customer Experience

Positive feedback on staff friendliness and helpfulness, but several reviews highlighted rude interactions and condescending attitudes, particularly towards female customers.

Timeliness

Inconsistent experiences with wait times; some customers appreciated quick service, while others reported long delays and poor management of appointments.

Repair Integrity

Concerns raised about the integrity of repairs, with reports of unnecessary work suggested and damage caused during service.
  • GC
    G C
    5 days ago
    5.0
    Quick, friendly, competent service at a reasonable price. Would return there when I need tire service.
  • AH
    Anthony Hall
    Nov 11, 2025
    1.0
    I called on 11/8 and asked if I needed to make an appointment to get a tire leak fixed. I was told that I did not need an appointment and could just bring it in. I brought it in on 11/11 at 10am and was given a rough estimate that they would look at my car in 2 hours. After 4 hours I had heard nothing and called and they said that my truck had not even been brought in and I was still 3rd in line. 4 hours to fix a tire is ridiculous. If I need an appointment then say that. If appointments don’t matter, then this place clearly needs to fix scheduling issues and time management. Unprofessional and horrible customer service by this establishment.
  • HH
    Haven
    Nov 7, 2025
    1.0
    Came in with a blown tire, left with a huge dent in the back of my car. Was on my way home after picking it up when my friend behind me called and told me there was a big dent. I can assure there was no dent when I dropped the car off, I had just bought it in perfect condition not too long before this incident.I turned around and confronted the workers, where they continuously refused to show any camera footage of when they were fixing my car, not even a short clip of my car when it first came in (because they knew there was no dent.). They refused to help me in any way shape or form. Not that it makes any difference because I can see now they do not care for their customers and only money, but I will not be going there again, and if you do, I recommend taking pictures of your car before going to get your car fixed there. Attached are images of the damage they caused.
  • SF
    Stephen Fox
    Oct 31, 2025
    5.0
    Well done, timely service. Showed up without an appointment, just tires ready to mount and a phone call in advance. Fair price. Service while I waited. Car was respected. Thank you. I will be back.
  • AA
    Alex
    Oct 27, 2025
    1.0
    Scheduled an appointment online for 5:30 for tire install, took off work to make it there. Showed up and was told they close at 6 and acted like it was my fault that the online tool let me schedule an appointment so late. Guy there is oviously overworked and overwhelmed, literally throwing stuff and cussing. I ended up agreeing to leave the car there overnight and it would be done "first thing in the morning". Next day I don't hear anything, finally at 3pm I drive in and the car hadn't been touched and was told that "no info was left for the tech in what to do to the car". Was told that "there's 8 people in front of me and it won't get done". Finally take the car and bring it back at 5 the next day, once again have to leave work early to come back and get it done. Overall very poorly managed location and unprofessional experience.

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers provide dealer-quality auto maintenance and repair services, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes.

Which tire brands are available at Mr. Tire Auto Service Centers?

Mr. Tire specializes in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.