Business Details
About
Auto Body ShopAuto Repair ShopAuto Body RepairAuto Dent Removal Service
Joe Hudson’s Collision Center specializes in high-quality auto body and collision repair services, leveraging state-of-the-art technology and skilled technicians to ensure vehicles are restored to factory standards. Our locations offer a comprehensive range of services, including body paint, structural repairs, and a lifetime warranty on metalwork. Since 1989, Joe Hudson's Collision Center has been recognized for our commitment to excellence, providing manufacturer-approved parts for a wide variety of vehicles while ensuring long-term reliability and performance.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.7
573 reviews
5 stars
511
4 stars
21
3 stars5
2 stars1
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting excellent communication throughout the repair process.
Repair Quality
Overall, customers were satisfied with the quality of repairs, noting that their vehicles looked as good as new after service.
Communication Issues
Some customers reported a lack of communication regarding the status of their repairs, leading to frustration and uncertainty.
Timeliness
While many appreciated timely updates, several reviews mentioned delays in repair completion beyond initial estimates.
Pricing Concerns
A few customers expressed dissatisfaction with pricing, feeling that estimates were higher than expected or that they were charged for unnecessary repairs.
- MWMark Weitzel1 day ago5.0The whole experience was great from the estimate to picking up the vehicle was 1st class, the information given throughout the process was also on spot and the work done was excellent
- JHJim Hogan3 days ago5.0All around good experience!
- MDMelanie DorbertNov 13, 20251.011/14/25 UPDATE I noticed afrer having my car returned that my brake pedal felt different when I would depress it to start my car, or depress it after driving for a bit qithout touching my break pedal. The brake pedal was no longer tight, the petal would have to be depressed to the floor of the car before the brakes would catch. After a few days of this, asked my husband to take the car for a drive to get his thoughts. He agreed that what we were feeling wasn't normal and thought there had been air in the brake line. After checking to make sure i had brake fluid (which was full), he went back to Joe Hudsons to ask what exactly did the repair of my back bumper entailed. The associate denied that anything was done to the break line even though removing my back bumper could have hit the brake line. My husband then took my car to our local mechanic and was told the problem definitely is air in the brake line, and its possible the brake line was accidentally disconnected, and instead of bleeding the line, it was just reconnected. I took my car in for a bumper repair after being bumped into - the damage was 2 scratches - nothing major. My brakes worked just fine when I took my car in, and after picking the car up, there is an issue. We are aggravated because, while we understand mistakes happen, just admit it and fix the mistake correctly. Per Joe Hudson, "nothing was documented", so thats how they evade liability. After rhis encounter, I will no longer use Joe Hudson, will not recommend Joe Hudson, and will be calling the insurance company that recommended Joe Hudson to share this experience. As a side note - my car is 2 years old and has had all recommended maintenance on time.
- CFChauncey FitNov 3, 20255.0I chose Joe Hudson through my insurance claim repair. I'm happy to say they did not disappoint everything was smooth from dropping the car off, to notifying me of when the car would be ready, and giving me an update to letting me know that they had the part in and we're getting ready to work on it, to the time period that the car was ready a day earlier than expected. When I picked up the car it was almost a double take wow factor! Definitely will be bringing my repairs to them when needed.
- LHLisa HendersonOct 30, 20255.0I recommend them 1000 % I was not truly satisfied when I picked up my car at first due to some minor concerns, BUT Roy and the team made sure the car was returned to my satisfaction and wanted me to leave a happy customer. That I did. Thank you Joe Hudson Collision Team.
Frequently Asked Questions About Joe Hudson's Collision Center
I have a brand new vehicle that has been involved in an accident. Can it look new again?
Yes. We employ a state of the art, computerized paint mixing system which enables us to accurately match your vehicle’s finish.
How long will it take to repair my vehicle?
Auto body repair time is determined by the complexity of the damages. Joe Hudson’s Collision Center will make the repair in a timely manner without compromising quality standards for the sake of time.
How can I pay for repairs?
We accept insurance checks, money orders, Visa, and MasterCard.
How do I know when my car will be ready?
We will call you and inform you that we have completed our inspection of all repairs made and your vehicle is ready to be picked up.
Can a brand new vehicle involved in an accident be restored to look new again?
Yes, Joe Hudson’s Collision Center uses a computerized paint mixing system to accurately match your vehicle’s finish and restore it.
How long does it typically take to repair a vehicle at Joe Hudson’s Collision Center?
Repair time depends on the damage complexity. The center ensures timely repairs without compromising quality standards.
What payment options are accepted at Joe Hudson’s Collision Center?
They accept insurance checks, money orders, Visa, MasterCard, and American Express.
How will I know when my car repair is complete?
The center will call you once the vehicle inspection and all repairs are complete, indicating it’s ready for pickup.
What brands does Joe Hudson’s Collision Center service?
They service many brands including Chrysler, Dodge, Jeep, Kia, Hyundai, Nissan, Ford, Honda, Tesla, Subaru, Audi, Volkswagen, and more.
What are the operating hours for Joe Hudson’s Collision Center in Pasadena?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
Are there any warranties on the repairs at Joe Hudson’s Collision Center?
Yes, they offer a lifetime warranty on all structural and dent repairs using OEM-certified parts.
Is Joe Hudson’s Collision Center wheelchair accessible?
Yes, they have wheelchair accessible entrances, parking, and restrooms to accommodate all customers.
What nearby dining options are available when visiting Joe Hudson’s Collision Center in Pasadena?
Nearby restaurants include Wendy’s, Taco Bell, and Papa John’s Pizza, great for grabbing a meal before or after your visit.
Which other automotive services are close to Joe Hudson’s Collision Center?
Frank And Bills Auto Body is nearby if you need additional automotive repairs or services in Pasadena.
Are there convenient banks near Joe Hudson’s Collision Center for financial services?
Yes, M&T Bank ATM and PNC Bank are close by for your banking needs when visiting the area.