Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Pasadena, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pasadena location today.
Location
Hours
Reviews
4.2
224 reviews
5 stars
152
4 stars
29
3 stars
10
2 stars
5
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and efficiency.
Pricing Issues
Several reviews mentioned discrepancies between quoted prices and final charges, leading to frustration and claims of being overcharged.
Vehicle Condition
Feedback indicated mixed experiences regarding vehicle cleanliness and maintenance, with some customers reporting dirty cars or issues like tire leaks.
Reservation Problems
Multiple customers experienced issues with reservations, including cars not being available as promised and poor communication regarding changes.
Overall Experience
While many customers had positive experiences, there were significant complaints about management and customer service failures that impacted satisfaction.
- CBCheryl BostonNov 11, 20255.0Staff very professional. Vehicle clean and drive to perfection. Definitely recommend this location. 5 stars pls
- LHLissa HernandezOct 29, 20251.0Renting a car from here is like participating in a scam as far as pricing goes. The price reflected while reserving a vehicle online was not the same price that was reflected once I went in to pickup the vehicle. The initial vehicle they wanted me to take was all scratched up and dented. They charge people for damaging their vehicle (rightly so), but fail to make the repairs prior to renting it out again to another customer. The employee quoted me a price in person and did not hold to his word. Absolutely would not return.
- BSBen SteinOct 21, 20255.0I returned my rental car here today and it was a fantastic experience. Super-nice, helpful, efficient staff. They did a walkthrough of my car and checked me out promptly. I needed to pick up my car from a body shop across the highway and a driver from the facility took me there.
- JCJohn CrawfordOct 11, 20255.0Highly recommend. The rental was flawless from pickup to drop off
- HDHeidi DorseySep 18, 20255.0Seamless experience between Enterprise and insurance company. Great staff and car was perfect
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Pasadena offer?
They offer car rental, van rental, luxury car rental, airport pick up, and flexible rental options for various needs.
Where is Enterprise Rent-A-Car Pasadena located?
It is located at 8154 Ritchie Highway, Pasadena, MD 21122, USA.
What are the operating hours of Enterprise Rent-A-Car in Pasadena?
Monday to Friday from 8 AM to 6 PM, Saturday from 9 AM to 2 PM, and closed on Sunday.
How can I make a reservation at Enterprise Rent-A-Car Pasadena?
You can reserve online at https://www.enterprise.com/en/car-rental-locations/us/md/pasadena-1820.html or call +1 410-315-7980.
What payment options are accepted at Enterprise Rent-A-Car Pasadena?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car Pasadena offer any discounts?
Yes, they provide discounts for active military members.
What nearby beauty salons can I visit near Enterprise Rent-A-Car Pasadena?
Nearby beauty salons include Ashli Shade, Redken Artist; Hair by Rick Feeney; Hair Rehab; Ines Hair Salon; and Artistic hair design, perfect for a grooming session before or after renting a vehicle.
Are there any dining options near the Enterprise Rent-A-Car location in Pasadena?
Yes, Bahama Mike's, a seafood and American restaurant, is nearby and is a great spot to enjoy a meal before or after your rental experience.
Where can I get my car cleaned near Enterprise Rent-A-Car in Pasadena?
Perfect Touch Auto, a car wash service, is close by and convenient if you want to clean your rental vehicle before returning it.
What automotive services are available close to Enterprise Rent-A-Car Pasadena?
Nearby you can find MRP Motorsports for motorcycle repair, auto parts and accessories, and Midas for automotive repair and tire services.