Customer Service
Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and miscommunication regarding bookings.
Vehicle Condition
Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers reporting dirty cars or mechanical issues.
Pricing Concerns
Customers expressed dissatisfaction with pricing discrepancies and unexpected charges, leading to feelings of being misled.
Overall Experience
While many customers had positive experiences, there were notable complaints about management and service inconsistencies that affected overall satisfaction.