AutoZone Auto Parts

4.1
378 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Harford Rd in Parkville, MD is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Parkville, MD or call us at (410) 663-1455.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
8319 Harford Rd, Parkville, MD
21234, United States

Hours

Reviews

4.1
378 reviews
5 stars
224
4 stars
73
3 stars
30
2 stars
14
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Ervy and Amy for their outstanding service.

Inconsistency

Several reviews noted inconsistent service experiences, with some customers encountering rude or unhelpful staff, while others received excellent assistance.

Product Availability

Customers appreciated that the store was well-stocked with parts and often had what they needed, although some reported issues with incorrect parts being provided.

Cleanliness and Atmosphere

The store was generally described as clean and welcoming, contributing to a positive shopping experience.

Online Order Issues

There were complaints regarding online order fulfillment and delivery, with some customers expressing frustration over delays and poor communication.
  • JJ
    Joe
    Jan 5, 2026
    1.0
    Slow employees. Understaffed
  • SR
    Steven Rodgers
    Jan 2, 2026
    5.0
    Shelly and Ken are the best there is and there customer service now makes me a faithful AutoZone coutomer to this specific location from here on out. Give them a raise and don't let them leave. Ty Shelly and Ken! Customer service is dead. Ty for giving it some life!
  • SW
    Shegale Wiggins
    Dec 27, 2025
    5.0
    AutoZone was a very big help they gave me the truth.thanks for your service.
  • AJ
    Ama’J J
    Dec 5, 2025
    5.0
    I had an amazing experience at AutoZone thanks to wanita and Chuck. They were extremely informative and provided fast, friendly service. They helped me get exactly what I needed without any hassle. A special shout-out to Chuck actually came outside in the snow to assist with my vehicle. Not only did he check everything for me, but he also made sure I could safely get in and out of my car while he was working. That level of care and respect means a lot. He is truly a gentleman. Thank you, Wanita and Chuck, for outstanding customer service. I really appreciate you both!
  • JM
    Jeff Morris
    Oct 25, 2025
    1.0
    They have incompetent people that work there that don't have a clue of what they're doing...

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in Parkville, MD?

AutoZone Auto Parts is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, they offer in-store pickup, same-day delivery, and curbside pickup services.