Enterprise Rent-A-Car

3.9
338 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Oxon Hill, MD? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Oxon Hill location today.

Location

Enterprise Rent-A-Car
6345 Livingston Rd, Oxon Hill, MD
20745, United States

Hours

Reviews

3.9
338 reviews
5 stars
214
4 stars
33
3 stars
10
2 stars
12
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their professionalism, helpfulness, and willingness to go above and beyond, while some reported rude or dismissive behavior from certain employees.

Reservation Issues

Several reviews highlighted problems with vehicle availability and miscommunication regarding reservations, leading to frustration and wasted time for customers.

Efficiency

While many customers experienced quick and efficient service, others reported long wait times and delays in vehicle readiness.

Cleanliness and Vehicle Quality

Most customers noted that vehicles were clean and well-maintained, although a few mentioned issues with cleanliness or vehicle condition.

Staffing Concerns

Some reviews indicated that the location was often understaffed, which contributed to longer wait times and poor service experiences.
  • KK
    Kierra K
    Nov 16, 2025
    5.0
    I had a great experience renting from this Enterprise location. The vehicle I was provided with was clean and comfortable + it was ready upon my arrival.
  • AG
    Al Gibbs
    Nov 7, 2025
    5.0
    Very nice vehicle which met our needs and Ms. Brown provided outstanding customer service A+++
  • TJ
    Tonya Jones
    Nov 5, 2025
    5.0
    The staff here are always professional and I never have to wait long to be serviced.
  • VS
    Vanity Sellman
    Nov 1, 2025
    5.0
    I received help from Ashley during both my initial rental pickup and when I returned the vehicle, and the customer service was tremendous! I usually don’t write reviews unless I’ve been truly wowed — and Ashley definitely wowed me.What made it even more impressive is that she doesn’t usually work at this location; she was just helping out. You’d never know that, though, because she treated me with such professionalism, care, and attention to detail. Ashley is an amazing employee who genuinely cares about her customers — something that’s rare to find these days. She went above and beyond to make sure everything went smoothly, and I truly hope she goes far in her career. Enterprise is lucky to have her!
  • NL
    Nu Lycan
    Sep 15, 2025
    1.0
    This is the original enterprise where I rented the car that I dropped off at Gaithersburg. Copy and pasting my review and continuing off of it Hands down the worst experience I’ve had with a rental. I dropped of the car off at the Carmax next door when I was done and called. I was told by a worker he’d pick it up. A month later I got a call that it never got picked up and I was charged for an additional month. Took them a few days to get it even after all that. I asked if I was getting charged for it and they didn’t give me a straight answer and hit me with the bill. I tried to dispute it but phone recordings don’t count as evidence and all they showed was the contract I signed and the day they received the car. Cost me 2k$ more than it should’ve. They’re either incompetent, thieves, or both. Avoid at all costs Update as of today: weeks after both a call and email where I was told a regional manager would contact me, I reached out again and was told they considered the matter resolved. No prior confirmation and now the payment has interest. It’s a shame 0/5 starts isn’t possible

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Oxon Hill?

Enterprise Rent-A-Car in Oxon Hill offers a wide range of vehicles including rental cars, vans, luxury cars, and more to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Oxon Hill?

The office is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.