Valvoline Instant Oil Change

4.2
256 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Owings Mills.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
10244 Reisterstown Rd, Owings Mills, MD
21117, United States

Hours

Reviews

4.2
256 reviews
5 stars
188
4 stars
14
3 stars
8
2 stars
4
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service quality, with some praising the efficiency and professionalism of the staff, while others expressed concerns about deceptive practices and poor communication.

Pricing Concerns

Many customers found the services to be expensive, often feeling that they were upsold on unnecessary services.

Customer Experience

Feedback highlighted a range of customer service experiences, from friendly and helpful interactions to instances of rudeness and lack of empathy from staff.

Efficiency

Several reviews noted the quick service and convenience of not having to leave the car during the oil change process.
  • NB
    Nija Bastfield
    3 days ago
    5.0
    The process was so quick and easy especially on a Saturday morning.
  • KW
    Kimberly Waters
    Dec 25, 2025
    5.0
    I am always satisfied with the service I receive at this location. Isaiah was friendly and professional enjoyed joking with him. Alex & Tayveon were quick and explained everything after the service was completed. If there is one thing I would give a low score on it would be the inventory. I was told two oil changes ago that my windshield wipers needed to be replaced. At that time, they offered to change but didn't have the ones needed and the same was for the most recent. Outside of that small concerning the people are awesome and the location is perfect for getting in and out.
  • SR
    Scott Rubin
    Dec 22, 2025
    4.0
    Been here a few times. It's certainly fast service when you just need a basic in and out oil change, but be ready for them to try and upsell you on at least half a dozen other things. It's probably not the techs fault...they're just relaying what comes up in their system, but it is a bit deceptive. They always have coupons on their website, which is helpful.
  • TL
    Tash Loiseau
    Dec 13, 2025
    4.0
    TLDR: they're quick and efficient and get the job done. Expensive, but what isn't these days. Used a coupon. A full synthetic oil change for my 2023 Jeep Wrangler 4xe is $109. Even with the $12 coupon, I still feel this is massively overpriced. They recommended a fuel service that they couldn't actually complete since my car is a plug in hybrid, which I would think would be something you check before upselling, but alas. They did show my air filter is filthy, but I opted to get a premium one from Advance Auto Parts for $23 instead of paying them $40 to do it. It took me 10 min to change myself, so I saved a few bucks.
  • EL
    EDGAR DANIELS (Bmore Woodshop, LLC)
    Dec 12, 2025
    5.0
    I am highly satisfied with the service I received. The staff were exceptionally friendly, knowledgeable, and professional. After coming from Jiffy Lube, where my oil was not changed, I truly appreciated the quality and care provided here. Thank you for making me feel valued and well taken care of.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle maintenance services does Valvoline Instant Oil Change in Owings Mills offer?

They offer quick, stay-in-your-car oil changes in about 15 minutes, along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.

Do I need to make an appointment for an oil change at Valvoline Instant Oil Change Owings Mills?

No, appointments are not required; you can visit the service station without one.