Brand Certified
SDR Certified Collision Center - Owings Mills
4.6(439 reviews)
Certified by SDR Certified Collision Center - Owings Mills • Mar 15, 2026
Business Details
12 Music Fair Road, Owings Mills, MD
21117, United States
Certified by SDR Certified Collision Center - Owings Mills • Mar 15, 2026
(410) 559-6260
Certified by SDR Certified Collision Center - Owings Mills • Mar 15, 2026
https://sdrauto.com/location/sdr-certified-collision-center-owings-mills/
Certified by SDR Certified Collision Center - Owings Mills • Mar 15, 2026
About
Certified by SDR Certified Collision Center - Owings Mills • Mar 15, 2026
Auto Repair ShopAuto Body Shop
At SDR Certified Collision Center Cockeysville, we like to keep things moving. That is why we have focused on providing the highest quality repair services and products available since 2010.
We work with insurance companies from beginning to end to make sure your vehicle is safely back on the road and restored to its pre-accident condition. SDR's top priority is repairing your car right in order to keep both you and your family safe.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by SDR Certified Collision Center - Owings Mills • Mar 15, 2026
SDR Certified Collision Center - Owings Mills
12 Music Fair Road, Owings Mills, MD
21117, United States
Hours
Certified by SDR Certified Collision Center - Owings Mills • Mar 15, 2026
Reviews
4.6
439 reviews
5 stars
385
4 stars
15
3 stars6
2 stars3
1 star
30
- RRRosa RichardsonMar 6, 20265.0SDR is the best!! Customer service was out of this world, Shemon Jim and the other young lady at the front desk were awesome. They were very polite, helpful, and made sure to accommodate me when enterprise messed up my reservation. Shemon actually dropped me off to Enterprise to keep me from waiting loner since Enterprise had no one to pick us up. I was very pleased with my vehicle repair and it was ready way before the promised date. 5 star service.
- DGDaniel GombergFeb 27, 20265.0Leo and his team are amazing! If you need to get body work done in you’re car go here they are exceptional!
- DKDebbie KlineFeb 9, 20265.0Top notch body repair shop. Very friendly and helpful staff. They do a lot of work on very high end vehicles, so I knew I could trust them. I wasn't even sure if my car was fixable, and to look at it now, she's good as new.
- RJRita JFeb 2, 20265.0SDR is a wonderful auto body shop. They did great work. The experience that I had with them were excellent customer service. Excellent overall I give them more than a 10 and they were very knowledgeable of the repairs on my car and kept me informed.
- RPRaheim PattersonJan 23, 20261.0I do not typically write negative reviews, but my experience with SDR warrants honest feedback. Communication throughout this repair process was consistently poor. I dropped my vehicle off on 12/24/2025 for vandalism-related scratch repairs. I was notified that the vehicle was ready for pickup around 6:30 PM on 12/31/2025 (New Year’s Eve). Upon inspection in low-light conditions, it was immediately apparent that only part of the agreed-upon repairs had been completed. I left the vehicle with SDR again after being assured the remaining damage would be properly addressed. However, when I returned on 1/16/2026, after being told the vehicle was “good to go,” there were still visible scratches that had not been repaired. At that time, I was informed— for the first time —that a required part was on backorder. This information was never communicated to me prior to my arrival. Delays and parts issues are understandable; lack of transparency is not. The repeated failure to communicate accurate status updates resulted in unnecessary trips, wasted time, and significant frustration. I strongly recommend that SDR improve its communication practices and quality control before notifying customers that their vehicles are ready for pickup.
Frequently Asked Questions About SDR Certified Collision Center - Owings Mills
What services does SDR Certified Collision Center - Owings Mills offer?
They provide collision repair, diagnostics and calibrations, estimate and claim guidance, non-collision damage repair, paint services, electric vehicle repair, frame/unibody repair, glass replacement, paintless dent repair, and mechanical services.
What are the operating hours for SDR Certified Collision Center - Owings Mills?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays.
Where is SDR Certified Collision Center - Owings Mills located?
It is located at 12 Music Fair Road, Owings Mills, MD 21117, United States.
Does SDR Certified Collision Center - Owings Mills accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, Visa, and also support mobile payments like Apple Pay, Android Pay, and Samsung Pay.
Is there onsite parking and wheelchair accessibility at SDR Certified Collision Center - Owings Mills?
Yes, the center has onsite parking and is fully wheelchair accessible including the entrance, parking, seating, and restrooms.
Which languages are spoken at SDR Certified Collision Center - Owings Mills?
They offer services in English and Spanish.
How can I contact SDR Certified Collision Center - Owings Mills?
You can call them at +1 410-559-6260 or visit their website at https://sdrauto.com/location/sdr-certified-collision-center-owings-mills/.
What nearby places can be visited after dropping off a vehicle at SDR Certified Collision Center?
After your visit, you might want to check out BJ's Wholesale Club for shopping or enjoy wellness services at Bodyfit Wellness. The Inner Artist Event Center nearby is also a great place for events and creativity.
If I'm waiting for car repairs, are there any nearby wellness or spa centers to relax at?
Yes, Maryland Massage and Stretching and Sky Lounge Skin Care, LLC are nearby spas where you can relax while your vehicle is being serviced.
Are there other auto body shops nearby in Owings Mills if I want to compare services?
Yes, Heritage Toyota Owings Mills Service Center & Body Shop and R&H Toyota Service are nearby auto body shops you can consider.
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