Business Details
About
Auto Repair ShopAuto Body Shop
At SDR Certified Collision Center Cockeysville, we like to keep things moving. That is why we have focused on providing the highest quality repair services and products available since 2010.
We work with insurance companies from beginning to end to make sure your vehicle is safely back on the road and restored to its pre-accident condition. SDR's top priority is repairing your car right in order to keep both you and your family safe.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
SDR Certified Collision Center - Owings Mills
12 Music Fair Road, Owings Mills, MD
21117, United States
Hours
Reviews
4.7
407 reviews
5 stars
360
4 stars
13
3 stars6
2 stars3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the professionalism, courtesy, and helpfulness of the staff, particularly mentioning individuals like Gatlin and Jeremy.
Quality of Work
Overall, customers were satisfied with the repair quality, often stating their vehicles looked brand new after service.
Communication
While some reviews highlighted excellent communication throughout the repair process, others reported poor communication and delays.
Timeliness
Several customers experienced delays in service, with some reporting long wait times for repairs and parts.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding unprofessional behavior and unsatisfactory repairs.
- TSTerri Sturm1 day ago5.0SDR does excellent work. You can't tell that my car was in an accident. Everyone was pleasant and knowlegeable, and my car was ready when promised.
- SWSugey WilliamsNov 15, 20255.0Excellent Car Service, and Excellent Customer Service.
- NLNichole LeeOct 27, 20255.0Thank you to the entire team. I started off with a wonderful greeting at the front desk. They then moved me into a space with someone that was eager to smile and understand what my needs were. I was very upset when I first came into the building with major concerns however, everyone reassured me that the work would be done in a timely manner and it would be an easy process. Everyone was great and my new HRV look like brand new when they finished!✅
- SMShanae MerrickOct 24, 20255.0Excellent, Professional and courteous customer service. Would absolutely recommend to friends and family. Such a rare gem in this day and age. Kept me updated throughout the entire process.
- MKMatt KOct 23, 20255.0Great service with that definitely recommend others to use this to get their repairs done. I just wanna say thank you to the team and the people who fixed my car at SDR
Frequently Asked Questions About SDR Certified Collision Center - Owings Mills
What services does SDR Certified Collision Center - Owings Mills offer?
They provide collision repair, diagnostics and calibrations, estimate and claim guidance, non-collision damage repair, paint services, electric vehicle repair, frame/unibody repair, glass replacement, paintless dent repair, and mechanical services.
What are the operating hours for SDR Certified Collision Center - Owings Mills?
The center is open Monday through Friday from 8:00 AM to 5:00 PM and is closed on Saturdays, Sundays, and major holidays.
Where is SDR Certified Collision Center - Owings Mills located?
It is located at 12 Music Fair Road, Owings Mills, MD 21117, United States.
Does SDR Certified Collision Center - Owings Mills accept credit card payments?
Yes, they accept American Express, Discover, Mastercard, Visa, and also support mobile payments like Apple Pay, Android Pay, and Samsung Pay.
Is there onsite parking and wheelchair accessibility at SDR Certified Collision Center - Owings Mills?
Yes, the center has onsite parking and is fully wheelchair accessible including the entrance, parking, seating, and restrooms.
Which languages are spoken at SDR Certified Collision Center - Owings Mills?
They offer services in English and Spanish.
How can I contact SDR Certified Collision Center - Owings Mills?
You can call them at +1 410-559-6260 or visit their website at https://sdrauto.com/location/sdr-certified-collision-center-owings-mills/.
What nearby places can be visited after dropping off a vehicle at SDR Certified Collision Center?
After your visit, you might want to check out BJ's Wholesale Club for shopping or enjoy wellness services at Bodyfit Wellness. The Inner Artist Event Center nearby is also a great place for events and creativity.
If I'm waiting for car repairs, are there any nearby wellness or spa centers to relax at?
Yes, Maryland Massage and Stretching and Sky Lounge Skin Care, LLC are nearby spas where you can relax while your vehicle is being serviced.
Are there other auto body shops nearby in Owings Mills if I want to compare services?
Yes, Heritage Toyota Owings Mills Service Center & Body Shop and R&H Toyota Service are nearby auto body shops you can consider.