Mr. Tire Auto Service Centers

4.5
912 reviews

About

Tire Shop
Visit Mr. Tire Auto Service Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Mr. Tire Auto Service Centers
10320 Reisterstown Road, Owings Mills, MD
21117, United States

Hours

Reviews

4.5
912 reviews
5 stars
755
4 stars
41
3 stars
16
2 stars
19
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional service provided by the staff, particularly highlighting individuals like Tom, Todd, and Donovan.

Efficiency

Several reviews noted quick service times, with many customers being in and out within an hour or less for tire replacements and other services.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, including misdiagnoses and long wait times despite having appointments.

Pricing Concerns

There were complaints about perceived overcharging for services, with some customers feeling taken advantage of, especially regarding tire repairs and replacements.

Management Issues

Several reviews indicated dissatisfaction with the management, particularly regarding communication and handling of customer complaints.
  • RS
    Rodney K. Smith
    Nov 17, 2025
    2.0
    I had to return back because the next day my Wife tire was flat on ground. I had to return back to shop to get it repaired again. This cost me unwanted time to get a tire repair fixed not good service work.
  • SB
    Seth B.
    Nov 17, 2025
    1.0
    My car was making a weird noise. The people at Mr. Tire said it was because the fuel pump needed to be replaced. Paid $1400. The noise was still there. They said it would take 2 more weeks to go away. It didn't. Eventually I went to another mechanic, who took one look at it and said it was an issue with the water pump. Of course it was a cheap and easy fix and the noise totally stopped. Also I got my tires rotated here but they didn't tell me the tires were full of dryrot. Found that out a year later from NTB.
  • JG
    Jamel Garrett
    Nov 3, 2025
    1.0
    1) Went to a mechanic last month and it was discovered that when I got my spark plugs done at Mr tire a few years ago they installed the wrong part for my car. 2) went to get breaks and rotors done last month at Mr tire. A week later I notice my car is making a horrible noise when I make a left hand turn and I feel every single bump on the road. Brought my car back to mr tire. First thing i hear upon entering the store, is a customer on the phone with the receptionist conversing on how Mr tire installed something wrong on the customers car. The mechanic test drove my car, heard the issue, uninstalled and reinstalled the breaks and rotors. The noise seems to have gone away now. We I ask what the issue was at the receptionist, I’m was “I don’t know. We uninstalled and reinstalled and the issue went away” The answer is clear. You didn’t install the part correctly. Not “I don’t know” I won’t be returning with such poor service and I will be informing everyone to not get service here.
  • CB
    carla brown
    Oct 28, 2025
    1.0
    I came yesterday to start the process to schedule an appointment for an oil change for an enterprise vehicle when I pulled up there’s was a white guy sitting in the garage smoking his cigarette. I informed him that I wanted to get the services and would come back tomorrow to actually schedule the services once they got the approval before I could even finish my sentence he cut me off told me to leave my car I told him I couldn’t just leave the car I tried to speak again he cuts me off again and says you can come in the morning and wait I said to him wow you won’t even let me finish a sentence he said “no you can’t we won’t send authorization for you to come back whenever you want” mind you I literally never even got a full sentence in he also told me I could just go somewhere else with a smile on his face I’ve been goin to this location for 2yrs never interacted with this guy he’s very rude and I’m going to do exactly what he said and never do business there again!
  • CR
    Charlotte Rock
    Oct 24, 2025
    5.0
    I visited Mr. Tire, 2 weeks ago to plug my tire that had a screw in it. They removed the donut, repaired and replaced the damaged tire. They were professional and did repairs with minimal wait time. The waiting area was nice too. I was so pleased with the workmanship, I returned 2 weeks later for an oil change and free tire rotation. It will be my go to spot from now on!

Frequently Asked Questions About Mr. Tire Auto Service Centers

What types of auto services does Mr. Tire Auto Service Centers offer?

Mr. Tire Auto Service Centers offers comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, and check engine services.

What tire brands are available at Mr. Tire Auto Service Centers?

They offer tire changes with top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.